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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality, highlighting its warmth, comfort, and effectiveness in various weather conditions. Many appreciate the stylish design and practical features, such as ample pockets. The customer service is frequently described as exceptional, with reviewers noting quick, helpful, and personalized responses, especially regarding exchanges and returns. The delivery service is also highly rated for its speed and efficiency. However, some customers experienced issues with zippers, finding them difficult to use or prone to jamming. A few people also mentioned that the sizing could be inconsistent, leading to exchanges, and a small number of reviewers felt the product was not as windproof or water-repellent as expected, or that it was too heavy for certain uses.

What people talk about most

Product

People report positive experiences with product. Many customers praise the quality, warmth, and waterproof... See more

Quality

Customers consistently express satisfaction with the quality of the products. Many reviewers praise the... See more

Customer service

Users describe positive interactions with customer service, highlighting their helpfulness and efficiency.... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praise the speedy and quick... See more

Order

Reviewers highlight positive aspects of order. Customers praise the quick and easy process from placing an... See more

Based on these reviews

Rated 5 out of 5 stars

Game changer! I bought this for dog walking and it fits the bill perfectly. It’s warm, cosy and waterproof. There are also a ton of pockets. It’s practical but also looks a bit more stylish than th... See more

Rated 5 out of 5 stars

Absolutely love my DR coats. I bought a long one the first year in blue which is perfect for cold and rainy weather and then a gorgeous short copper one which is perfect if you’re using your car. They... See more

Rated 5 out of 5 stars

second coat ordered , one for me 1 year ago as long coat ( had a small but could have ordered XS ) , short coat for my husband for beach walking days, very quick service arrived the next day! the o... See more

Rated 5 out of 5 stars

It’s a great coat. Lovely & warm, waterproof, a good length, just the job for dog walking, standing around watching football games. I have one in blue, based on my experience & of the great prompt ser... See more


Company details

  1. #56 of 88 best companies in Outdoor clothing and equipment shop

Written by the company

Delta Roam creates versatile wardrobe essentials designed to help everyone embrace the outdoors and enjoy the day—whatever the weather. Our D-Robe collection blends style, function, and sustainability to offer pieces that are both practical and timeless. With our minimalist lines, Delta Roam goes beyond robes to include knitwear, bags, and outdoor jackets—each crafted to discourage overconsumption and encourage mindful fashion choices. Our outdoor jackets come in five signature colours, featuring a weatherproof exterior, a plush fleece interior, and a contemporary oversized fit that’s both stylish and comfortable. We believe in making clothing that works harder for you: multi-functional, waterproof, seasonless, and effortlessly stylish. By maximising the utility of each piece, we empower our customers to roam freely, live consciously, and choose fashion that lasts.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

972 reviews

5-star
4-star
3-star
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1-star

Replied to 87% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing coat

Amazing coat! Easy to wear, comfortable and warm. I love all the hidden pockets. Makes winter cold more tolerable!

22 January 2026
Rated 5 out of 5 stars

This coat is so comfort and warm.table ,soft…

This coat is so comfortable ,soft inside and warm. Keeps out the wind and rain of our cold Scottish Winter. Nice 2 way zip I would rather have studs than Velcro as it has already gathered fluff to the rough side. The Velcro to tighten the arms is good for getting the right wrist size but again the bare extra Velcro catches on everything. I am going to cover it with something . Inner knitted cuffs or toggles would be a better design. I like that it doesn't have large flashy logos on the coat. It looks more classic and dressier than other brands. The inner pockets are great and the pocket with space for lead to charge phone is excellent. Good value. The colour I choose will not go out of fashion quickly.

21 January 2026
Rated 4 out of 5 stars

Works well in extreme conditions.

The coat is fine. It works well in extreme conditions and I am glad I made the purchase. It is bulky because it is so long and does not travel well. I took it to NYC during the stormy/cold week a few weeks ago. My biggest beef is the zipper. The pull is on the opposite side of every coat I own and extremely hard to get started. It's awkward and eventually became an irritant for me.

21 January 2026
Rated 5 out of 5 stars

Emails Reassure all OK

I received emails when had I ordered, when I paid, when it was dispatched, to tell me it was on the way and to allow me to track it.

It's simple things like this which reassure you all is well.

8 January 2026
Rated 5 out of 5 stars

This coat is beyond beautiful

This coat is beyond beautiful ! It’s is stylish and warm!!!! The zipper is a bit tough but once you do it a few times you’re good to go! If u have do not want to zip the Velcro is amazing ! I cannot say enough! I bought the green bought my daughter navy and my other daughter grey which has a lavender hue! 5’3 130 I bought ex small

21 January 2026
Rated 5 out of 5 stars

This coat is AMAZING!!

This coat is AMAZING!!! It is like wearing a warm blanket and protects you from the extreme cold and any type of weather. The shipping was super fast and my coat arrived so quickly! I have gotten multiple compliments on the coat and couldn't be happier I found Delta Roam!!!

21 January 2026
Rated 5 out of 5 stars

Wonderful

Fabulous coat, warm, not too bulky and brilliant pockets - some zipped for keeping valuables safe. Very speedy delivery and arrived in its own quality tote bag. Definitely recommend.

21 January 2026
Rated 5 out of 5 stars

Delta Roam truly has the absolute best…

Delta Roam truly has the absolute best customer service! I contacted customer service regarding exchanging sizes and they were very prompt in their reply and so helpful. I also love my jacket! A friend recommended the company and I will definitely recommend them to all of my friends and every mom who stands in the bitter cold on the sidelines cheering their child on!

14 January 2026
Rated 5 out of 5 stars

Excellent quality coat

Order was received quickly and beautifully packaged. Bought as a gift for my daughter who is really pleased with the coat. Comfortable, cosy and lots of great useable pockets

14 January 2026
Rated 5 out of 5 stars

My Favourite winter coat

Can’t believe I waited so long to order this it’s everything you need in a coat. Ordered the wrong size but the exchange process was so quick & easy, would recommend this coat & the company 100%

20 January 2026
Rated 5 out of 5 stars

Best coats EVER!

Absolutely love my DR coats. I bought a long one the first year in blue which is perfect for cold and rainy weather and then a gorgeous short copper one which is perfect if you’re using your car. They’re warm, soft, comfortable, roomy so you can wear layers if needed, hoods big enough for the worst weather, cuffs that tighten with Velcro so no drafts. You don’t overheat and you don’t get cold. Fab fabric for movement or non moment. I wear mine in a wheelchair and stay perfectly dry and warm.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Great product with great service !

My order arrived super quick but sadly is was too big. I contacted customer service and they were super helpful in managing an exchange. Got my new one and it’s perfect ! Highly recommend.

20 January 2026

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