A close family member recommended we speak to the Demijohn team about getting wedding favours for our big day. I'm glad we did as I couldn't have asked for better. Angus was so friendly and helpful ri... See more
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Review summary
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What people talk about most
Reviews shaping this summary
This is a very friendly, excellent little shop selling wonderfully flavoured balsamic vinegars, gin and whisky.The staff member who served me was extremely helpful. There are a selection of beautiful... See more
Company replied
Sent 5 varying size bottles back for different refills. Received a phone call from within days to confirm receipt, all requests were in stock and payment taken. Then had a chance for a lovely... See more
Having been able to sample as many of the various vinegars and alcohols that we wanted to and therefore been able to choose the ones we wanted to buy. Also having Angus there telling us all about Demi... See more
Company details
- #24 of 79 best companies in Alcohol Store
- #11 of 67 best companies in Corporate gift supplier
- #6 of 61 best companies in Food products supplier
- #56 of 372 best companies in Gift shop
- #4 of 18 best companies in Gourmet Grocery Shop
Written by the company
Demijohn was founded in Edinburgh in 2004 as the World's first liquid deli and is still family run. We mail order our uniquely quirky range of over 70 food and drink products in refillable glass bottles. From Scotch Whisky, Sloe Gin and alcohol-free drinks, to first class Extra Virgin Olive Oils and Balsamic Vinegars, we have many delicious edible treats in our cupboard. Our personalised, eco-friendly products and packaging also make beautiful sustainable gifts for birthdays, weddings and Christmas.
Contact info
Glenlair Steading, DG7 3DF, Castle Douglas, United Kingdom
- 08456048350
- customer@demijohn.co.uk
- demijohn.co.uk
4.9
Excellent
393 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Always great customer care and quick…
Always great customer care and quick delivery. Love the products.
10 October 2024
Reply from Demijohn
Dear Dan.
Thank you so much for all your orders and fantastic enthusiasm for us. We love it!
Best wishes, Angus
Great quality products and always worth…
Great quality products and always worth paying that little bit extra for. The personalisation is an added bonus.
7 October 2024
Reply from Demijohn
Dear Alison.
Thank you so much for buying more things and your kind words.
So glad you like our free handwritten messages, they can make a gift very special indeed.
Best wishes, Angus
Great choice, personalisation and easy to order
I've been buying Demijohn gifts since they opened their Edinburgh shop; I love the choice of products and the personalisation is perfect for special presents/occasions.
Online purchasing is easy and I sent an email to clarify my request for a message - someone got back to me to confirm which gave me peace of mind as I was getting it delivered to the recipient!!
3 October 2024
Reply from Demijohn
Dear Shirley.
Thank you so much for your order and very kind, enthusiastic and positive words. We love it.
We are sad not to be in Victoria Street in Edinburgh anymore, however please do come and see our new store at Glenlair Steading in Galloway one day soon.
In the meantime we hope we can deliver even more of our delicious things to you soon!
Best wishes, Angus
Beautiful products & absolutely…
Beautiful products & absolutely delicious. Excellent customer service and feels a very personal touch went into my order. Prompt delivery, safely packaged.
20 September 2024
Reply from Demijohn
Dear Rachel, thank you so much for your enthusiasm for us and your order.
Best wishes, Angus
Relaxed and enjoyable.
Plenty of time to taste all we wanted. Friendly chat and very informative.
12 September 2024
Reply from Demijohn
Dear Hilary.
Thank you so much for coming to see us at Glenlair Steading and shopping.
So glad you had fun and please come back soon!
Best wishes, Angus
Great products and service
Great products and service. We had an issue with an order which was sorted very efficiently and quickly with great correspondence from the seller. Will definitely be buying from again.
3 September 2024
Reply from Demijohn
Dear Mr Nardy.
Thank you so much for buying things and for your kind words. So glad we managed to resolve things quickly. We look forward to hearing from you again soon.
Best wishes, Angus
All perfect!
3 September 2024
Reply from Demijohn
Dear Mr Boggis, thank you for yet another fabulous order, very much appreciated!
Best wishes, Angus
Excellent product delivered on time…
Excellent product delivered on time highly reccomended
2 September 2024
Reply from Demijohn
Thank you so much for your kind words and order. Both are much appreciated.
Best wishes, Angus
Reply from Demijohn
Dear Mrs Bain, thank you so much for your order and kind words. I hope the present went down well.
Looking forward to your next order already!
Best wishes, Angus
Very pleasant and helpful would…
Very pleasant and helpful would recommend to friends 😊
26 August 2024
Reply from Demijohn
Dear Mrs Shaw, thank you so much for your order and kind words. We love being recommended to your friends, thank you!
Best wishes, Angus
Great products and fantastic customer service
Great products, friendly staff who are very helpful and knowledgeable about their products and give you a great selection , customer service is also really important and I find them all to be very good and put the customer first
19 August 2024
Reply from Demijohn
Dear Gemma, thank you for such a wonderful review. We look forward to seeing you again very soon.
Best wishes, Angus
Reply from Demijohn
Dear Laura.
Thank you so much for your kind words and for buying things! So glad you enjoyed our first ever Glenlair Feastival.
Best wishes, Angus
Very friendly and wonderful oil
19 August 2024
Reply from Demijohn
Dear David.
Thank you so much for all coming to our first ever Glenlair Feastival and buying things!
Best wishes, Angus
Prompt and safe delivery
Prompt and safe delivery
Spiced rum liquer is delicious. Still to taste the others!
8 August 2024
Reply from Demijohn
Dear Ms Carberry.
Thank you so much for your order and for your kind words, I hope it all goes down well.
Best wishes, Angus
Fabulous products
Fabulous products. Great selection of innovative non-alcoholic cordials.
13 August 2024
Reply from Demijohn
Thank you so much for your kind words. Really glad you enjoyed your Mocktails at our first ever Glenlair Feastival!!
Best wishes, Angus
Fabulous innovative business
Fabulous innovative business. Great customer care and attention to detail. Bottles can be personalised with message e.g.for gifts. Delicious white truffle oil, lemon cello, cordials, and black garlic balsamic vinegar. Can be posted or you can collect.
7 August 2024
Reply from Demijohn
Dear Claire. Thank you ever so much for your fabulous and positive words.
They are very much appreciated.
We look forward to seeing you again soon.
Best wishes, angus
Great service and excellent priduct
Website easy to navigate, good communication and quick delivery. Very leased with the product.
30 July 2024
Reply from Demijohn
Dear Jonathan, thank you so much for your order and kind words, they are both much appreciated.
We look forward to hearing from you again soon.
Yours, Angus
Adaptable
Adaptable - arranged a visit for us at a weekend, outside shop hours. Thank you.
Delivery of order very swift and safely packaged. Thank you.
Product range many and varied, but all delicious. Well done for developing so many variations.
Great for gifts, and personalising is a nice touch. The writing does wear off, with much use.
Really enjoying the products we have bought.
29 July 2024
Reply from Demijohn
Dear Mrs Hoey.
Thank you so much for your kind words and for coming to see us at Glenlair Steading.
We hope all your presents go down well and that we see you again soon!
Best wishes, Angus
My daughter introduced me to demijohn…
My daughter introduced me to demijohn when she was at university in Edinburgh- on and off over the years (she’s nearly 36 now) I have got stuff from them. Heaven. All of it. Always!
15 July 2024
Reply from Demijohn
Dear Clare.
Thank you so much for your kind words and what a fabulous story. Demijohn is clearly a happy part of the Mead family, we are the lucky ones!
Thank you for your continued custom, it is most appreciated. We look forward to seeing some or all of you again soon.
Best wishes, Angus
Exemplary customer service
Instant response to my follow-up email after I had ordered this as a gift. Very happy recipients!
18 July 2024
Reply from Demijohn
Dear Lucy.
Thank you so much for buying things and for your kind words. Come and see us at Glenlair Steading soon!
Best wishes, Angus
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