Visited Denby Pottery Factory on many many occasions making it a day out. Loved the factory tour last night. Very saddened to hear that Denby Pottery has gone into liquidation. England has lost a... See more
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Ordered a casserole dish after seeing Denby on the news about possible liquidation. Having bought the Regency green collection years ago I knew it would be a quality product, and it is. A long wait fo... See more
I was bought my first bit of Denby when I bought my own house 36 years ago aged 21, and from that Imperial Blue sugar bowl and butter dish (both of which I still have) we've gone on to the full dinner... See more
Company replied
My order has arrived and I appreciated the good communication explaining why there was a delay in delivery. I was keen to complete a set of blue border plates and bowls and didn't realise the ones I h... See more
Company details
- #4 of 8 best companies in Ceramic manufacturer
- #33 of 93 best companies in Kitchenware Shop
- #103 of 233 best companies in Homewares Shop
- #63 of 137 best companies in Kitchen supply shop
- #7 of 11 best companies in Pottery manufacturer
About Denby Pottery
Written by the company
All About Denby
When you buy Denby, you're choosing items with purpose and soul: hand-crafted, considered and made-to-last pieces that are truly a conscious choice. We’re still on the same site in Derbyshire where the pottery was founded in 1809 and our rich heritage is built on the generations of craftspeople making pottery here. Nestled next door to the seam of clay which our founder discovered, many traditional hand-crafting techniques are still used in our factory today. Everything we design and craft has versatility, beauty and durability, and is truly styled by life.
Versatile
One set can be everyday and special occasions, and every piece can be used in the oven, freezer, microwave and dishwasher. Our ranges are super versatile and multi-functional so a smaller number of pieces are needed - cook, serve and store in the same piece. Mugs double as plant pots, bowls as candle or trinket holders and jugs as vases.
Beautiful
Our stunning glazes and shapes make Denby a lovely thing to have in your home, share when you’re entertaining and also to buy as a thoughtful and sustainable gift. Our ceramics and homewares are not just for the kitchen - enjoy them around the home to add style as well as function to any room.
Durable
Denby’s durability is legendary, an attribute which becomes increasingly important as we look to reduce our disposable purchases. Our stoneware ranges come with a 10 year guarantee, and as our stoneware is super-strong, you can use it confidently and for occasions when you might otherwise use a disposable plate or cup.
Contact info
Derby Road, DE5 8NX, Derby, United Kingdom
- 01773 740899
- consumer.services@denbypottery.com
- denbypottery.com
4.7
Excellent
40k reviews
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Replied to 91% of negative reviews
Typically replies within 1 week
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Excellent product and great customer service.
My orders have been delivered very well packed and in great condition. Denbyware is a part of our culture and heritage and they make great, practical and elegant products. I’ve just replaced my old Denby white dinner service with a new Imperial Blue service. It’s gorgeous - and practically to use, enjoy and clean. The customer service was also excellent and everyone communicates clearly and helpfully. Thank you Denby.
28 March 2026
Reply from Denby Pottery
Thank you for your review and kind words. We hope you enjoy your new Imperial Blue sets and thank you for your support during this time.
Reply from Denby Pottery
Thank you for your 5 star review!
Superb dining set.
Superb dining set.
Initial shipping time was much shorter than the revised shipping time due to an increase in orders made this a little frustrating, hence 4 stars rather than 5. For all other aspects this is 5 stars.
26 March 2026
Reply from Denby Pottery
Thank you for your review. Apologies for the increase in delivery time due to the sudden high demand we have seen - we really do appreciate all the patience and understanding. Thank you for your support during this time.
Still awaiting order to be delivered…
Still awaiting order to be delivered since 8 April
8 April 2026
Quality that’s clear to see
We ordered some additional plates and bowls to compliment our existing collection. They’re perfect. So well crafted, clear quality. Thank you Denby.
23 March 2026
Reply from Denby Pottery
Thank you for your 5 star review, we really appreciate all the support during this time. Enjoy your additional plates and bowls!
Please support this iconic brand
I already have all the Denby plates, side plates, bowls, mugs and wanted to support Denby a little more after reading about their campaign.
It took a while to get here (due to the success of the campaign) but I've a beautiful mug to drink from in the morning. My usual breakfast mug is old and chipped and this new one will last forever.
Thank you and please support Denby. 🙏
27 March 2026
Reply from Denby Pottery
Thank you for your review and kind words. We really appreciate all the support and understanding during this time, and we're glad you're able to enjoy your new Denby mug. Thanks again for your continued love of Denby!
Reply from Denby Pottery
Thank you for your 5 star review! We appreciate all the support during this time.
Denby pottery is simply the best…
Denby pottery is simply the best quality, hard wearing and stylish. Had Denby for years and love it.
12 February 2026
Great choice of tableware
Great choice of tableware. Packaged very well and delivered with care.
28 March 2026
Reply from Denby Pottery
Thank you for your 5 star review!
Attractive, quality pottery
Beautiful, exceptional pottery . Exceptionally well packed. Once dispatched was delivered quickly with good communication.
27 March 2026
Reply from Denby Pottery
Thank you for your 5 star review and kind words, we take pride in making beautiful and durable ceramics that last. Enjoy your Denby!
MY THREE MUGS HAVE ARRIVED AND THEY ARE…
MY THREE MUGS HAVE ARRIVED AND THEY ARE JUST AS DELIGHTFUL AS I EXPECTED. THANK YOU VERY MUCH AND I WILL LOOK FOR OTHERS TO MATCH.
28 March 2026
Reply from Denby Pottery
Thank you for your 5 star review, we hope you enjoy your mugs!
Reply from Denby Pottery
Thank you for your 5 star review!
My parcel has not been delivered and…
My parcel has not been delivered and the image provided by DPD is not my household
25 March 2026
Love Denby
Have bought Denby pottery products for years! Love their colours and designs. Great company to order from, carefully packaged and delivered in good time...
27 March 2026
Reply from Denby Pottery
Thank you for your 5 star review, we appreciate all the support during this time. We take pride in making ceramics that are stylish, durable and made to last. Enjoy your Denby!
Placed an order on the 03/04/26 it is…
Placed an order on the 03/04/26 it is now the 20/04/26 and my order still hasnt been dispatched. I can understand some delays in a busy period but this is rediculous. Starting to lose hope that i will even recieve my order. Not happy at all.
3 April 2026
Reply from Denby Pottery
Thank you for your review. We're really sorry for the delay, our current dispatch lead times are 2-3 weeks from order date, just following the overwhelming support we've had from customers. We're so sorry your order hasn't yet arrived with you, once your order is on the way we'll let you know and the courier will reach out directly with your tracking details.
Wonderful selection that exceeded my…
Wonderful selection that exceeded my already lofty expectations. Beautiful and high quality products, I'm thrilled with everything!
10 April 2026
Nearly 3 weeks since I placed an order…
Nearly 3 weeks since I placed an order and it’s still hasn’t been shipped. Tried emailing to chase but have not received a response or any updates at all.
Will not be ordering from here again!
2 April 2026
Reply from Denby Pottery
Thank you for your review. We're really sorry for the delay, our current dispatch lead times are 2-3 weeks from order date, just following the overwhelming support we've had from customers. We're so sorry your order hasn't yet arrived with you, once your order is on the way we'll let you know and the courier will reach out directly with your tracking details.
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