Web order passed to branch that closed 5 days earlier - so nothing happened for 7 days. Waited 7 days for promised corrected delivery. Nothing. Given the run around on 3rd and 4th call. Goods arrived... See more
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Absolutely rubbish service Ordered 6 neon tubes on 13/01/2026 and paid. Order confirmation received via email, all good. Delivery in a few days, kitchen cabinets dark since neons are not working and... See more
Just to say thanks to the staff at Denmans. Their advice was first rate, they knew exactly what the modern replacement should be. Fitted the new LED downlight with no problems. I have a backgro... See more
Company replied
Order arrived reasonably quickly considering some items were on back order. One problem: On plastic conduit inspection Junction boxes, not only do you have to buy lids separately, but there are no lid... See more
Company replied
Company details
- #30 of 32 best companies in Electrical wholesaler
About Denmans Electrical Wholesalers
Written by the company
Denmans is an electrical supplies wholesaler serving local, small domestic and commercial contractor's for over 70 years. We’re a one-stop-shop for electrical essentials and everyday electrical accessories.
With over 75 years’ experience, Denmans Electrical Wholesalers are proud to offer our trade customers the choice and value that they rely on, backed by a friendly and reliable service at a local level. With 74 branches and an online store, our customers trust our vast knowledge and experience.
Denmans can be counted on to provide trade customers with a range that is second to none, with over 3,000 products available on the same day and a further 9,300 within 24 hours. We even have our own brand range of high quality, competitively priced products. All this creates the Denmans difference – a friendly, knowledgeable electrical wholesaler, who provides the right products at the right price - on time, every time.
Denmans Electrical currently have 74 branches Nationwide:
Accrington - 01254383421
Banbury - 01295259993
Barnstaple - 01271374771
Basildon - 01268418181
Bath - 01225444644
Beccles - 01502715621
Bordesley Green - 01217666788
Bournemouth - 01202547396
Brackley - 01280705070
Bradley Stoke - 01454201320
Braintree - 01376323816
Bristol Central - 01179548130
Burton On Trent - 01283531230
Bury St Edmunds - 01284752481
Cheltenham - 01242226369
Chesterfield - 01246556831
Colchester - 01206904470
Coventry - 02476634700
Cwmbran - 01633483666
Dorchester - 01305265522
Dudley - 01384455244
Erdington - 01213825050
Exeter - 01392447744
Falmouth - 01326373900
Gloucester - 01452529546
Hastings - 01424755833
Hereford - 01432357251
Huddersfield - 01484511340
Ipswich - 01473622100
Kettering - 01536513152
Kidderminster - 01562740707
King's Lynn - 01553768287
Kings Norton - 01214153870
Leamington Spa - 01926831484
Leeds - 01133 314 200
Leicester - 01162622588
Leighton Buzzard - 01525374666
Long Eaton - 01159464838
Loughborough - 01509240875
Macclesfield - 01625612378
Manchester - 01618724994
Mansfield - 01623655990
Melksham - 01225703102
Merseyside - 01512647171
Newton Abbot - 01626367733
Northampton - 01604621711
Norwich - 01603412300
Nottingham - 01159266341
Oxford - 01865725500
Paignton - 01803663380
Penzance - 01736350221
Perry Barr - 01213565266
Plymouth - 01752220871
Poole - 01202692868
Preston - 01772822052
Redland - 01179737639
Saltash - 01752844023
Southampton - 02380773831
Southport - 01704532261
St Austell - 0172666171
Stockport - 01614806111
Stroud - 01453764542
Swindon - 01793836900
Taunton - 01823337451
Telford - 01952290047
Thetford - 01842755927
Tiverton - 01884242023
Torquay - 01803313983
Walsall - 01922646353
Wellingborough - 01933226062
Weston-Super-Mare - 01934412067
Wirral - 01513344372
Wrexham - 01978291186
York - 01904693241
Contact info
Steeple House, Unit 17 City Business Park, Easton Road, BS5 0SP, Bristol, United Kingdom
- 0330 045 0601
- customersupport@denmans.co.uk
- denmans.co.uk
3.9
Great
1K reviews
Hasn’t replied to negative reviews
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Their website is not user friendly
Their website is not user friendly. Otherwise manaed to get what i needed
15 November 2023
Reply from Denmans Electrical Wholesalers
Good morning Dan & thank you for taking the time out to provide your feedback.
We are very sorry to hear that you found our website not to be user friendly.
We are continually working hard behind the scenes to make improvements to the website where necessary & to make it as user friendly as possible.
Customer service/satisfaction is our number one priority & we want all customers to have an good & positive experience.
It would be useful to hear what you found particularly difficult or not user friendly so as we can address the issue.
You can contact our customer support team on 03300 450 601 or email us at customersupport@denmans.co.uk.
We look forward to hearing from you.
Kind regards,
Denmans Customer Support
Excellent first impression of Denmans.
This was the first time that I had used Denmans. We did click and collect and upon my arrival, found them to be very friendly. Will definitely use them again.
14 November 2023
Reply from Denmans Electrical Wholesalers
Good morning Neil & thank you for taking the time out to provide your feedback.
We are so pleased to know that you are happy with Denmans and that you have been looked after by our very friendly Denmans staff.
We always strive to look after you and all of our customers and to continually improve to reach the highest standard of customer care possible.
It has always been our aim to ensure that each customer receives a positive experience and please rest assured your kind words will be passed on to the branch team and are very much appreciated.
Thank you once again for your feedback and we look forward to seeing you again soon.
We look forward to your continued custom.
Kind regards
Denmans Customer Support.
A delivery ended up in 3 parts ie it…
A delivery ended up in 3 parts ie it took 3 days to get all the no special order items
14 November 2023
Reply from Denmans Electrical Wholesalers
Good morning JAB 1,
We are very sorry to hear you have not received satisfactory service from Denmans Electrical.
Apologies for the fact that you had a split delivery.
However on occasions some items may not be available from a single location & are then taken from other branches that have the stock & are sent out as individual items.
I appreciate this is not ideal for the customer.
Without the CO: order ref: (begins 000) or your a/c no. I can only assume this is the case.
If you would like to contact our customer support team on 03300 450 601 or email us at customersupport@denmans.co.uk we can look into this further & update you with the facts.
Customer service is our number one priority so we would like to resolve your issue as soon as possible.
We look forward to hearing from you.
Kind regards,
Denmans Customer Support
Order arrived reasonably quickly…
Order arrived reasonably quickly considering some items were on back order. One problem: On plastic conduit inspection Junction boxes, not only do you have to buy lids separately, but there are no lid screws. What use is that?
14 November 2023
Reply from Denmans Electrical Wholesalers
Good afternoon Mr Robertson & thank you for taking the time to out provide your feedback.
We are pleased to know that you are happy with Denmans and that you have been looked after by our Denmans staff, and that items on back order were sorted w.
quickly.
We always strive to look after you and all of our customers and to continually improve to reach a higher standard of customer care.
It has always been our aim to ensure that each customer receives a positive experience and please rest assured your kind words will be passed on to the branch team and are very much appreciated.
As regards "conduit inspection Junction boxes" & comments re:o you have to buy lids separately, but there are no lid screws. What use is that? I will pass this to the relevant purchasing team
Thank you once again for your feedback and we look forward to seeing you again soon.
We look forward to your continued custom.
Kind regards
Denmans Customer Support.
Poor Website, Good staff
The website is below poor, no amount of feedback seems to change this. More and more I shop at other outlets because I can't find what I want on the website.
The staff at the local branch are excellent and always give good and friendly service, although staff turnover is high.
15 November 2023
Reply from Denmans Electrical Wholesalers
Good afternoon John.
Thank you for taking the time out to provide your feedback.
We are very sorry to hear you have not received satisfactory service from Denmans Electrical.
Can you please contact our customer support team on 03300 450 601 or email us at customersupport@denmans.co.uk. Customer service is our number one priority so we would like to resolve your issue as soon as possible.
Please provide your a/c no. & tel: no. if you would like us to call you.
Alternatively you can call our accounts dept. on 0121 366 1214. We look forward to hearing from you so as we can put this right.
Kind regards,
Denmans Customer Support
24/11/23
Good morning John, and once again thank you for the feedback. We have taken on board your comments re: the website etc & this will be fed back to the relevant depts, As per the original issue re: credits please contact us so as can get the details & resolve the issue. As for the website this is worked on in the background & we are continually working to improve the site.
Reply from Denmans Electrical Wholesalers
Hello Stephen,
Thank you for your feedback.
We are very pleased to know that you are very happy with Denmans.
We are always finding ways to improve on the services that we provide, like getting your deliveries
out on time and providing deliveries straight from our branches to assist customers more quickly.
We are very happy to know that this part of our service has pleased you greatly.
We look forward to your continued custom, and thankyou for your 5 star review :)
Kind regards
Denmans Customer Support.
on my 1st encounter found MFT…
on my 1st encounter found MFT calibration morning advert at the trade counter...my Megga now has shiny new certificate without sending it away..
also helpfull staff definatly recomend and will be using more in the future.
9 November 2023
Reply from Denmans Electrical Wholesalers
Dear Sir/Madam.
Thank you for your feedback.
We are pleased that your first encounter at our calibration morning was a success.
We always strive to look after you and all our customers and improve to reach a high standard of customer care
Thank you for your high compliment and your five-star review and very much look forward to your continued custom.
Kind regards
Denmans Customer Support.
Reply from Denmans Electrical Wholesalers
Hello Mr Spicer.
Thank you for your feedback.
We are very pleased to know that you are very happy with Denmans and received excellent customer service.
One of things that is very important to Denmans, is we keep up with demands of what our customers want. We are always keen to improve the services where we can, from getting our deliveries out to you on time, to coming in at the right prices.
We fully appreciate your five-star review and look forward to your continued custom.
Kind regards
Denmans Customer Support.
Reply from Denmans Electrical Wholesalers
Dear Miss Sandiford.
Thank you very much for your feedback.
We are very pleased to know that you happy with the level of customer service that you have received from Denmans.
Denmans is always looking to keep up with the market on what we sell, it is important that we sell what our customers want.
We know that we cannot cater prices to suit all our customers, but we always do our level best to come in with a competitive one, we are pleased that this has suited you.
We look forward to your continued custom.
Kind regards
Denmans Customer Support
Reply from Denmans Electrical Wholesalers
Dear Mr Kadwill.
Thank you very much for your feedback.
We are very pleased to know that you happy with the level of customer service that you have received from Denmans.
We know your business is important to you and that is why we will do are upmost to get your goods out on time.
We always strive to look after you and all our customers and improve to reach a high standard of customer care.
We look forward to your continued custom.
Kind regards
Denmans Customer Support.
Swift and friendly service from my…
Swift and friendly service from my local branch, Brackley.
3 November 2023
Reply from Denmans Electrical Wholesalers
Dear Mr Gray.
Thank you very much for your feedback.
We are very pleased to know that you are happy with the level of customer service that you have received from Denmans Brackley branch.
We always strive to look after you and all our customers and improve to reach a high standard of customer care, and these also means how we get your goods out to you too.
It is very important we package all our customers goods with care and stability to cope with the courier journeys, so your goods arrive in one piece.
We fully appreciate your five-star review and look forward to your continued custom with Denmans.
Kind regards
Denmans Customer Support.
Reply from Denmans Electrical Wholesalers
Dear Sir/Madam
Thank you very much for your feedback.
We are very pleased to know that you happy with the level of customer service that you have received from Denmans.
We know your business is important to you and that is why we will do are upmost to get your deliveries out on time.
We always strive to look after you and all our customers and improve to reach a high standard of customer care.
We look forward to your continued custom.
Kind regards
Denmans Customer Support.
Reply from Denmans Electrical Wholesalers
Dear Mr Skelton.
Thank you for your feedback.
We are very pleased to know that you happy with the level of customer service that you have received from Denmans.
We know your business is important to you and that is why we will do are upmost to get your deliveries out on time.
We always strive to look after you and all our customers and improve to reach a high standard of customer care.
We look forward to your continued custom.
Kind regards
Denmans Customer Support.
Would definitely recommend as a supplier.
Great prices, products and friendly, knowledgeable staff. I was recommended to use these people by an old friend who is in the Electrical Trade - so glad I took his advice.
31 October 2023
Reply from Denmans Electrical Wholesalers
Dear Mr Bains.
Thank you for your feedback.
We are very pleased to know you had excellent service from our Denmans branch staff.
One of the things that is very important to Denmans, is we keep up with demands of what our customers want. We are always keen to improve the services where we can, from getting our deliveries out to you on time, to coming in at the right prices.
As much as we cannot cater suit all customers when it comes to our prices, we will always do our very best to come in with a competitive one, so pleased that this has suited you.
We fully appreciate your five-star review and look forward to your continued custom.
Kind regards
Denmans Customer Support.
Fast delivery.
19 October 2023
Reply from Denmans Electrical Wholesalers
Good morning Eileen & thank you so much for taking the time out on a busy weekend to provide your feedback.
We are very pleased to know that you are happy with Denmans and that you have been looked after by our Denmans staff & received fast delivery.
We always strive to look after you and all of our customers and to continually improve to reach a higher standard of customer service & care.
It has always been our aim to ensure that each customer receives a positive experience and please rest assured your kind words will be passed on to the branch team and are very much appreciated.
Thank you once again for your feedback and we look forward to seeing you again soon.
We look forward to your continued custom.
Kind regards
Denmans Customer Support.
Faultless service and good stock levels…
Faultless service and good stock levels for all products. Excellent delivery service if its not possible to pick up and when you do pick up the goods are there waiting for you
17 October 2023
Reply from Denmans Electrical Wholesalers
Good afternoon Amrit & thank you for taking the time out to provide your feedback.
We are so pleased to know that you are happy with Denmans and that you have been looked after by our Denmans staff, who have provided you with a faultless service and keeping good stock levels for all products, not forgetting our excellent delivery service.
We always strive to look after you and all of our customers and continually improve to reach a higher standard of customer service & care.
It has always been our aim to ensure that each customer receives a positive experience and please rest assured your kind words will be passed on to the branch team and are very much appreciated.
Thank you once again for your feedback and we look forward to seeing you again soon.
We look forward to your continued custom.
Kind regards
Denmans Customer Support.
Reply from Denmans Electrical Wholesalers
Dear Mr Blyth
Thank you for your feedback.
We are pleased to know that you are happy using Denmans for your supplies.
We are happy that the service you received from using our Denmans Online platform lead you to leave us a nice review.
We are always to looking at ways to improve those services online to make things easier for you and all our customers to get around and place your orders.
Very pleased to know that this has suited you.
We fully appreciate your five-star review and look forward to your continued custom.
Kind regards
Denmans Customer Support
Good experience
Good experience, always friendly and helpful staff.
Easy online ordering process too.
16 October 2023
Reply from Denmans Electrical Wholesalers
Dear Mr Wiseman
Thank you for your feedback.
We are pleased to know that you are happy using Denmans for your supplies.
Having knowledgeable and friendly staff in all of our branches is paramount in assisting and just as important, to keep you returning.
We will always do our best to give you and all our customers the best possibly experience and working on our web site is a must to ensure that you enjoy using it to place your orders.
We fully appreciate your five-star review and look forward to your continued custom.
Kind regards
Denmans Customer Support.
HELPFUL CHAPS
13 October 2023
Reply from Denmans Electrical Wholesalers
Good morning Anna & we appreciate you taking the time out of a busy weekend to provide your feedback.
We are pleased to know that you are happy with Denmans and that you have been looked after by our Denmans staff& very helpful chaps.
We always strive to look after you and all of our customers and continually to improve to reach a higher standard of customer care & service.
It has always been our aim to ensure that each customer receives a positive experience and please rest assured your kind words will be passed on to the branch team and are very much appreciated.
Thank you once again for your feedback and we look forward to seeing you again soon.
We look forward to your continued custom.
Kind regards
Denmans Customer Support.
Overall I found service to effeceint…
Overall I found service to effeceint and ordering on line was a good experience. Happy with the purchase. A+++
12 October 2023
Reply from Denmans Electrical Wholesalers
Hello Tony,
Thank you for your feedback.
We are very pleased to know that you are very happy with Denmans and that you have found using our Online Service an efficient and good experience, our Website hasn’t been around for a huge length of time, so we are extremely
pleased to know that your experience using it has been a good one :)
We always strive to look after you and all our customers and improve to reach a high standard of
customer care and are always looking to improve to fit in with the demands of our customer’s
needs.
We appreciate your Five-star review and look forward to your continued custom.
Kind regards
Denmans Customer Support.
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