Dental Excellence UK Reviews 

512
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 180 reviews, reviewers overwhelmingly had a great experience with this company, praising the outstanding level of care provided by everyone. Customers frequently praise the staff for being extremely professional, friendly, and welcoming during every single appointment. People highlight the exceptional quality of the dental treatments, noting that procedures are thoroughly explained and tailored to individual needs with great precision. Though some reviewers were extremely nervous or hesitant at first, the caring team successfully made them feel completely comfortable and relaxed. Visitors consistently describe the clinical environment as spotless and exceptionally well organized, making long travel distances worthwhile for such reliable service.

What people talk about most

Staff

Users describe positive interactions with staff, noting that reviewers feel welcomed and put completely at... See more

Service

Consumers find service to be of exceptional quality, frequently praising the attentive staff, thorough... See more

User experience

Clients share positive opinions on user experience, highlighting how welcoming and friendly the staff are... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the exceptional results... See more

Product

People report positive experiences with product, expressing overwhelming satisfaction with their new smiles... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dental excellence is absolutely the best way to describe my experience over the past two years in the care of Leanne, Kumar and many others in Robbie’s team. Their kindness and care is second to... See more

Rated 5 out of 5 stars

Craig is fabulous as a dentist, always explains everything he’s doing and so polite and professional. His assistant this week Beth was superb also, very attentive and the pair looked after me greatly.... See more

Rated 5 out of 5 stars

This is the only dentist I have ever felt relaxed at. Every single person who works there is so friendly and professional. The hygiene visit today with Charlotte was second to none. She had so much... See more

Rated 5 out of 5 stars

Great first appointment to prep teeth all fully explained as to what would happen and how to take care of temporary teeth while waiting for final product. Team very friendly and remembered us from ini... See more


Company details

  1. Health & Medical

Information provided by various external sources

Dental Excellence is the only Smile Makeover Centre of its kind in the United Kingdom. By combining cutting edge digital dentistry with our brand new bespoke luxury facility in Liverpool, we have created a unique environment that is the future for modern Dentistry. Focused solely on the quality of our patient journey, we have brought together the best technology, the best specialists, and the best client services to ensure your Dental Excellence experience is first class. We want our patients’ journey to be as flawless as their new smile!


Contact info

4.9

Excellent

TrustScore 5 out of 5

512 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(512)

175 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best in the business

I genuinely would highly
Recommend. Currently under the treatment of Craig at Speke Liverpool. The attention to detail is exceptional, knowledge expertise experience all working in tandem. He is an absolute perfectionist coupled with emotional intelligence. Beth is also exceptional and reads the road ahead perfectly. As a customer and headteacher I’d be snapping her up. They work brilliantly as a team. I do not do reviews often. What has impressed me the most is getting each stage of the process precise, bespoke nas a perfectionist before moving on. Teeth, expertise, exceptional knowledge and outcomes first before any financial gain.

Go visit

26 May 2026
Unprompted review
Rated 5 out of 5 stars

I cannot thank Craig and Beth enough…

I cannot thank craig and Beth enough for the treatment I have received today. I was really anxious about a 3hr appointment and craig was so reassuring and explained every single thing step by step. I watched a film for the duration of the treatment and have never felt so relaxed. I am so happy with the outcome of my treatment Craig is such a perfectionist. I would highly recommend.

26 May 2026
Unprompted review
Rated 5 out of 5 stars

My experience with Dental Excellence…

My experience with Dental Excellence has been amazing! Dr Robbie created my dream smile, and I couldn’t be happier with the results - they were even better than I thought possible. I was kept informed throughout the entire process, which was incredibly reassuring.

Meg and Amy were incredibly helpful and attentive from start to finish. When planning my smile, they took the time to understand every little detail of my preferences and went above and beyond to make sure I was completely happy with everything. If I changed my mind about something, no matter how small, they were always very happy to make adjustments with me. They encouraged me to share every thought so they could make sure everything was perfect.

I thought coordinating appointments around all my flights back and forth would be challenging, but Amy arranged everything perfectly and made the whole process so easy. I was quite anxious, but I felt completely at ease knowing that if I mentioned something to Meg even once, she would take care of it straight away. I felt in such good hands from the very start and never had to worry about anything.

Dr Alex, who carried out my review and bite adjustment, was extremely thorough and made sure everything was perfect before I flew back to Hamburg.

I’m so grateful to the whole team and would highly recommend Dental Excellence to anyone considering treatment!

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Hygiene appointment

Thank you Charlotte and your assistant Alicia on my visit today . Was made to feel welcome by you both and made to feel at ease .Can't fault the service i was given and would highly recommend to friends and family. Thanks Charlotte and Alicia

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Dental Anxiety suffers take note!

COULDN'T BE HAPPIER!

First of all for anyone with dental anxiety or even just scared of being embarrassed, trust me when I say you will be fully looked after and put First! Dr Zarmina and her assistant Rio, are first class! Honestly couldn't be happier with the outcome along with the whole process start to finish!

Right from the beginning I was put at ease, Zarmina explained everything she planned on doing, possible changes and outcomes so i was prepared, making sure i was always comfortable, but more than anything I felt as though she wanted the best outcome for me and I wasn't just another patient willing to pay money.
Dental excellence were great and came up with a pricing plan thats suited me and link me with the best dentist I could hope for to completely rehabilitate my smile, using tech that I didn't even know existed!
I will continue to revisit Dental excellence and Dr Zarmina in the future for all my dental checkups.
And finally I just want to THANK YOU for changing what was possibly my most insecure feature, where i hid my smile and teeth 24/7 to the point of never smiling in photos just a slight grin, and talking in a way that would hide my teeth. Yet turned it around into the feature I now show off all the time and I smile constantly!!

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Dr Alex & the nurses were lovely made…

Dr Alex & the nurses were lovely made me feel so comfortable & welcomed. Explained all treatment options available and gave full transparency of benefits, risks and costs. The practice was immaculate and all the staff were friendly. I’d highly recommend to any friend or family member.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

I honestly can’t recommend Dr Harrison…

I honestly can’t recommend Dr Harrison and Evie enough.From start to finish my experience has been amazing. I’ve had quite a bit of work done from root canals, fillings, teeth out, gum contouring, Invisalign and to finish 10 composite veneers and every step of the journey was handled with incredible care and attention to detail. Dr Harrison and Evie have been absolutely amazing throughout. They took the time to explain everything clearly and made me feel completely at ease. What really stood out was how much they genuinely cared about achieving the best possible results for me. This transformation has been incredible! I now have my dream smile something I never thought I’d feel confident about. It’s made such a difference not only to my appearance but to my confidence too. Thank you again dr Harrison, Evie and the whole team it’s been life changing experience!

22 April 2026
Unprompted review
Rated 5 out of 5 stars

1st assessment

Firstly id like to thank Vanessa ( practice mangager) for introducing me to dental excellence , I found all the staff including Vanessa warm and welcoming and the customer service was 10/10.
Everything abt my 1st dental assessment was clear and processed like a well oiled machine with the latest high quality equipment and the superb professional staff .
Can’t wait for my full treatment to start in the summer .

6 April 2026
Unprompted review
Rated 5 out of 5 stars

Just wanted to say a huge thank you to…

Just wanted to say a huge thank you to everyone at Dental Excellence for such a great experience from start to finish.

From my first phone call with Dom, I felt completely reassured. Kat was amazing during the treatment planning, talking me through all the different options and making everything easy to understand. My dentist Zarmina did such an incredible job getting my mouth to where it needed to be, making the whole process of fitting my 3D veneers so smooth. And Lydia, my dental nurse, was so supportive the whole way through – always checking in and making sure I was comfortable.
I was also given loads of helpful advice along the way on how to keep everything in great shape long-term to ensure durability.

I’d also like to mention Kate in the AVG lab for designing such a natural, perfect smile, and Liam for the finishing touches – giving them that bright, flawless finish!

I’m so happy I chose DE.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

The Best Dental experience for me

I’ve been going to Dental excellence for about 4/5 years now, I travel from Midlands to Liverpool for my appointments as the care and attention Craig gives is unmatched. I have a local dentist and would rather travel and pay extra for the way they treat you and the level of care. Would recommend to anyone. They always have time for you and are consistently great.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Jen and Lauren are wonderful

Jen and Lauren are wonderful. Informative, professional, patient, and kind. I am delighted with all of my treatment and my new smile. Thank you so much.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Craig Dewdney & Beth

My Experience at Dental Excellence was Exceptional from start to finish, After many appointments from having gum graft, bone graft and a fitted bridge, what can I say but outstanding dentistry, Craig's incredible knowledge and kind caring ways put me at ease on every visit I had, today I am absolutely delighted with the final outcome and can't thank Craig and Beth for making this possible, I would highly recommend them to anyone who is looking for perfection in dentistry

20 March 2026
Unprompted review
Rated 5 out of 5 stars

First class service

I’ve been using Robbie since he was a student dentist nearly 20 years now, Robbie has always been ahead of the game the ultimate perfectionist.I would never use anyone else.

20 March 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look