Dental Excellence UK Reviews 441

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, caring approach, and ability to make them feel comfortable and at ease, even during potentially stressful procedures. Many highlight the exceptional service, noting that the team goes above and beyond to ensure a positive and smooth experience. People frequently mention the high quality of work and the detailed explanations provided, which instills confidence in the treatment plans and results. The user experience is often described as excellent, with many appreciating the personalized attention and the welcoming atmosphere. Reviewers are particularly impressed with the staff's ability to alleviate anxiety, making dental visits a positive experience. The quality of the treatments, from veneers to root canals, is consistently lauded, with many consumers expressing delight over their new smiles and improved oral health. The company's commitment to patient comfort and satisfaction is a recurring theme, with numerous individuals noting the staff's patience, understanding, and willingness to accommodate their needs.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, care, and... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the incredible care and... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers describe their journey... See more

Quality

Clients share positive opinions on quality, consistently praising the high-quality equipment and professional... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the staff for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Charlotte and Lauren today made my experience at dental excellence a great one, they were professional yet friendly so didn't feel like scary dentist visit. Charlotte explained what I can do at home t... See more

Rated 5 out of 5 stars

I honestly can't thank Alex enough! After a bad veneers experience at another dentist, I was really unhappy with my smile. Alex replaced them with new veneers and the difference is incredible. Her wo... See more

Rated 5 out of 5 stars

I saw Oby and Evie today to check on a tooth that was giving me bother, attempt pulp therapy or book in a root canal. They were both really lovely and reassuring the whole time, making sure I was okay... See more

Rated 5 out of 5 stars

I got 10 veneers on my top teeth from dental excellence, my friend had had composite bonding done by craig dewhurst and his work was amazing so I knew I wanted craig only! I am over the moon with them... See more


Company details

  1. Health & Medical

Information provided by various external sources

Dental Excellence is the only Smile Makeover Centre of its kind in the United Kingdom. By combining cutting edge digital dentistry with our brand new bespoke luxury facility in Liverpool, we have created a unique environment that is the future for modern Dentistry. Focused solely on the quality of our patient journey, we have brought together the best technology, the best specialists, and the best client services to ensure your Dental Excellence experience is first class. We want our patients’ journey to be as flawless as their new smile!


Contact info

4.9

Excellent

TrustScore 5 out of 5

441 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent care

I had a recent appointment at Dental Excellence Harewood with Mr Ian Cross. He spend time to explain all the procedure. I felt the dental examination was carried out very thoroughly and professionally.

7 October 2025
Unprompted review
Rated 5 out of 5 stars

Fixed my crown and reassured me everything was fine.

I attended on Monday having only had my crowns fitted in Turkey two weeks ago. Allot of dentist in the UK do not like touching “Turkey Teeth”..
One had come loose already and Dr C Alex made time for me, and assured me she would help me. This has now put me off ever going to Turkey again and I am in the process of becoming a member at the practice along with my husband for future work.
Her professionalism and honestly made me feel at ease.
If I could take them all out and start a fresh I would with this practice. Forever grateful.
See you for my full X-rays and look forward to becoming a member.

3 November 2025
Unprompted review
Rated 5 out of 5 stars

I’ve just started my journey to…

I’ve just started my journey to obtaining my perfect smile by the fantastic Craig Dewdney and his lovely assistant Beth.

The level of detail and explanation of how my plan will evolve to achieve it has been exceptional.

Craig and Beth are both very caring and it is evident that they genuinely want you to enjoy the experience along the way.

I’m really looking forward carrying on with the process and couldn’t recommend them both highly enough.

Many thanks.

30 October 2025
Unprompted review
Rated 5 out of 5 stars

First treatment …

I was a bit nervous before I started but can honestly say it was the best dentist experience I’ve ever had. Alex and Vanessa put me at ease, got a great series in for me to watch and before I knew it, the 2hours was complete. Stage 1 complete ✅

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Zarmina and Lydia have been excellent…

Zarmina and Lydia have been excellent today and it has been an amazing experience getting my veneers done here. So thoughtful and helpful nothing is too much trouble for them. Even saw a sample of the veneer types when we were trying to decide which to have!! Go here if you want great teeth !

22 October 2025
Unprompted review
Rated 5 out of 5 stars

I had an outstanding experience at…

I had an outstanding experience at Dental Excellence UK. From the moment I walked in, the staff were friendly, professional, and made me feel at ease. Dr. Robbie and his assistant clearly explained everything about the procedure. I really appreciated their attention to detail and how they made sure I was comfortable the entire time.
It’s rare to find a dental office where you feel genuinely cared for, but this is definitely one of them. I highly recommend Dental Excellence UK to anyone looking for top-notch dental care!

26 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service.

Excellent service .. scouse care and consideration .. dentists very careful and competent .. atmosphere of relaxed purposefulness .. hygienist very keen on re-education me .. to the benefit of my teeth!

13 October 2025
Unprompted review
Rated 5 out of 5 stars

Today I got my edge bonding done by Zarmina

Today I got my edge bonding done by Zarmina, supported by Evie. From my initial consultation to my treatment today, my experience has been amazing! I am over the moon with the results of my teeth and will definitely be recommending to family and friends.

13 October 2025
Unprompted review
Rated 5 out of 5 stars

I had composite veneers with Dr Valerie…

I had composite veneers with Dr Valerie Ottati
The best dentist ever!!!!! She made me feel very comfortable and is so so gentle! She explained everything in detail and even gave my jaw a massage when I was sore 😭
Loveliest dentist ever and would recommend her to anyone 🩷🩷🩷🩷

9 October 2025
Unprompted review
Rated 5 out of 5 stars

Invisalign going amazing so far

Invisalign going amazing so far, Alex and the rest of the team have been brilliant and she’s always a pleasure to see. Thanks so much for your work so far and can’t wait to see the end results!

6 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent


I recently visited Dr. Valerie Otatti for a dental check-up, and I was thoroughly impressed with the experience. I initially went in expecting to hear about cosmetic fixes, but Dr. Otatti was more focused on my overall oral health than I was! She genuinely cared about saving my teeth and encouraged me to take proactive steps in preserving my smile.

Dr. Otatti took the time to discuss a treatment plan tailored to my needs, explaining everything in detail, and making sure I understood each step. It was clear that her priority was not only the aesthetic aspect but, more importantly, my long-term dental health.

I'm really happy with the care and attention I received and feel much more confident in the treatment plan moving forward. Highly recommend Dr. Otatti for anyone looking for a dentist who truly listens and puts their health first.

29 September 2025
Unprompted review
Rated 5 out of 5 stars

Actual excellence across the board

I have been extremely fearful of dentists for years after a really bad experience when I was young. However, Dental Excellence have made my visits to the dentist an actual positive experience. I am always made to feel so welcome and the professionalism puts me at ease. Such care and consideration on every visit... I always leave with a smile. Ottati Valerie and her assistant were an absolute joy today. Made me feel part of the family. I can't recommend this practice highly enough. If you're a worrier/scared of the dentist, I guarantee that you won't be after one visit.

25 September 2025
Unprompted review
Rated 5 out of 5 stars

Consultation with Alex

Came in for my consultation and was greeted by the lovely Gemma, I was seeing Alex today and she was so helpful and informative, answered any questions I had and helped me with 2 plans as I was unsure whether to go down the edge bonding or veneer route, I had an amazing experience with Alex from start to finish and I can’t wait to start my smile journey

18 September 2025
Unprompted review
Rated 5 out of 5 stars

Could not be in safer hands x

I am so grateful to have had my veneers done by Alex and her fantastic team , they really do care and look after you so well from start to finish. I am delighted with my smile all thanks to Alex , and I honestly feel like I am visiting friends when I return for my regular check ups !
The attention to detail is incredible!

18 September 2025
Unprompted review

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