Dentalinsurance.com Reviews 

1,346
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 319 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, patience, and professional demeanor, making interactions pleasant and productive. Many highlight the outstanding customer service, noting agents are knowledgeable, kind, and efficient in providing detailed information and support. People appreciate the ease of the overall service, finding the process straightforward and well-explained. The company's website is frequently highlighted for its user-friendliness, allowing customers to easily compare different services and plans with clear, well-documented information, contributing to a highly positive overall user journey.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting the ease of understanding... See more

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism,... See more

Customer service

Customers had positive experiences with customer service, often praising agents for their patience,... See more

Service

Reviewers mention positive feedback about service, highlighting top-notch expertise and efficient processing,... See more

Website

Reviewers highlight positive aspects of website, consistently praising its ease of use and navigation,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Madison Park Family Dentistry and staff is the best I've ever experienced. Top notch services and expertise. State of the art equipment. Speedy. Clean! Treat yourself for a whole new experience.... See more

Rated 5 out of 5 stars

Fantastic, our Customer Service Tech Reuben was great. Very patient and explained everything in a way that was very easy to follow and understand. Everything we have experienced with this company has... See more

Rated 5 out of 5 stars

I have been looking for a stand alone dental plan. All other sites would have long phone calls, and still not provide the list of plans. But this site is terrific, I spent 10 minutes and signed up.... See more

Rated 5 out of 5 stars

I really appreciated this service. It showed all the options available to me and I chose the one that was best. I was able to view plans I didn’t know existed. Easy to use, compare different services,... See more


Company details

  1. Dental clinic
  2. Pharmacy

Information provided by various external sources

We are one of the leading providers of dental insurance and discount plans. DentalInsurance.com was the first to enable individuals to both comparison-shop and apply for dental insurance and discount dental plans directly via the Internet.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 54% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,346)

323 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very easy to search and compare…

Very easy to search and compare different dental insurance in my area. All the basic info I need to compare about plans was highlighted and easy to understand what I was getting. Signing up for the plan I chose took less than 5 mins and I did it all online without having to make a phone call to an insurance rep. Which I love I hate making phone calls 😉

15 May 2026
Rated 5 out of 5 stars

I really appreciated this service

I really appreciated this service. It showed all the options available to me and I chose the one that was best. I was able to view plans I didn’t know existed. Easy to use, compare different services, making something that is usually difficult much easier. I would highly recommend this service

10 May 2026
Rated 3 out of 5 stars

1ST PERSON NEEDS TO BE RETRAINED

THE 1ST PERSON I SPOKE TO TOLD ME THEY DID NOT HAVE A PLAN 245. I SAID IT WAS ON YOUR WEB SITE. I WAS NOT GOING TO ARGUE SO I HAD HER SWITCH ME TO SOMEONE ELSE. HIS NAME WAS I BELIEVE WAS CASEY? HE TOOK GOOD CARE OF ME. HE SAID WE DO HAVE A 245 PLAN.

6 May 2026
Dentalinsurance.com logo

Reply from Dentalinsurance.com

Hi. Thanks for your persistence on this. Glad you were able to get the plan you were interested in. I'm going to reach out to the Representatives you chatted with and see where things went off the rails a bit. Please feel free to reach out if you have any other questions, or if additional issues pop up. Thank you for trusting us with your business, and please have a good day.

Rated 5 out of 5 stars

Jose was friendly and extremely…

Jose was friendly and extremely knowledgeable. I called because I had an abundant amount of questions that I needed to ask an actual person. He was patient and very detail oriented. I felt very comfortable signing up after his easy to follow, yet precise and thourough explanation of my policy. In my line of work, there is a multitude of independent contractors that need to aquire their own personal insurance policies and I am going to recommend Guardian to each and every one of them! Thank you for making a seemingly stressful process easy and comforting.

4 May 2026

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