Dentalinsurance.com Reviews 

1,356
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 326 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the staff's helpfulness, knowledge, and patience in guiding them through the process. Many people appreciate the professionalism and understanding of the representatives, who ensure a clear and easy experience. The user experience is frequently noted for its simplicity, allowing consumers to effortlessly compare different services and find suitable plans. Reviewers also commend the website for its clear information and user-friendly navigation, making the entire process straightforward and efficient. However, some customers also noted that the process could be cumbersome, with instances of wasted time or difficulty getting assistance.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting the ease of understanding and... See more

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, knowledge, and... See more

Customer service

Clients share positive opinions on customer service, with many reviewers praising the helpfulness and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the top-notch expertise and efficiency... See more

Website

Customers had positive experiences with the website, finding it easy to navigate and use for comparing plans... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic, our Customer Service Tech Reuben was great. Very patient and explained everything in a way that was very easy to follow and understand. Everything we have experienced with this company has... See more

Rated 5 out of 5 stars

I really appreciated this service. It showed all the options available to me and I chose the one that was best. I was able to view plans I didn’t know existed. Easy to use, compare different services,... See more

Rated 5 out of 5 stars

Madison Park Family Dentistry and staff is the best I've ever experienced. Top notch services and expertise. State of the art equipment. Speedy. Clean! Treat yourself for a whole new experience.... See more

Rated 5 out of 5 stars

I have been looking for a stand alone dental plan. All other sites would have long phone calls, and still not provide the list of plans. But this site is terrific, I spent 10 minutes and signed up.... See more


Company details

  1. Dental clinic
  2. Pharmacy

Information provided by various external sources

We are one of the leading providers of dental insurance and discount plans. DentalInsurance.com was the first to enable individuals to both comparison-shop and apply for dental insurance and discount dental plans directly via the Internet.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 54% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(1,356)

333 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

The first couple days we could not…

The first couple days we could not summit our plan and didn’t get a call back as they stated , we had to keep calling to get things going and then when we the policy emails they were incorrect.. after 3 to 4 days of trying we finally got someone to help us .. this should have been done in a click of the mouse!!!!

27 April 2026
Dentalinsurance.com logo

Reply from Dentalinsurance.com

Sorry to hear this didn't go so well. I'm glad you were able to get the coverage you wanted, but not sure why there was a delay in responses. I'll reach out to the team and see if I can figure out what happened on this end. In the meantime, please feel free to reach out with any additional questions and we'll assist. (Hopefully with a quick click of the mouse!). Thanks for trusting us with your business, and please HAVE AN EXCELLENT DAY.

Rated 4 out of 5 stars

It was very helpful for the insurance…

It was very helpful for the insurance companies that were listed. It would be nice if you could do a search for ones you don’t list.

24 April 2026
Dentalinsurance.com logo

Reply from Dentalinsurance.com

Hi there. Thanks for the stars and for the suggestion. We have a few "filter" options on the site but we are always looking for ways to improve. I'll add your suggestion to our ongoing list of things to enhance on the site. Please let us know if you need any additional assistance, or if you have any thoughts on ways to make the process better! Thanks for your business and please have an excellent day.

Rated 4 out of 5 stars

Too ealier to rate the service

Too ealier to rate the service - online services are always great!

24 April 2026
Dentalinsurance.com logo

Reply from Dentalinsurance.com

I hear ya! I'm glad the online portion worked well, but the true test is how the coverage works. Feel free to reach out if you have any additional questions or need further assistance. We thank you for your business and for the lovely stars! Have a great day.

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