Deodap 

I ordered white wood grain wall paper through order id #U2526-10-1412124 on 7-10-25. Deodap sent me blue cloudy wall paper. Which is a completely different item. It seems completely their mistake. I made a complaint through ticket no.#2510140356 & requested Deodap for exchange or refund. When the time comes for a return refund they don't cooperate. They reply to me that,
"we have determined that the product received aligns closely with your initial purchase. Regrettably, we are unable to process any refund in this instance"
Deodap is denying their mistake. this is ridiculous. Deodap has spoiled my Diwali decoration. Images attached.

Deodap has affordable and amazing products.

Product are super amazing and affordable..go for it everything for every festive season

I really liked the product quality and the packing was too awesome

Nice products ❤️in such a reasonable rate ..loving them for Diwali

I had a wonderful experience with deodap and whatever it had were awesome. It's budget friendly, highly recommend it for every one💛

I had a very disappointing experience with this website. I received a broken product and immediately shared an unboxing video with them as proof. Despite this, they refused to provide me with a refund or any proper resolution. Their customer service was unhelpful and kept giving excuses instead of solving the issue.

It’s very frustrating when a company doesn’t take responsibility for damaged items, especially when customers provide clear evidence. This shows a lack of accountability and respect for customers. I would not recommend purchasing from this site — be very cautious before ordering anything here.

Maine order kiye huye 2 months ho chuke hain per mujhe na ab tak parcel mila na hi refund de rahe hain aur kuch puchho to koi thik se answer bhi nahi deta so don't trust deodap

I had a wonderful shopping experience with the Deodap app. Their product collection is wholesome – from daily use items to kitchen essentials, and from kids’ products to things for elders, everything is available in one place. The prices are very affordable, which makes shopping even better. The service was smooth, delivery was on time, and the quality of products according to price is also good, Truly a great platform for budget-friendly and useful products.

Waste of time not at all responding on calls,not receiving my order since 15 days also not refunding my amount very very useless online shopping experience

Love this products. Amazing quality

#U2526-08-1299837
The above order was placed on25th August with 100% advance payment. Item not received till today.
Calls playing ping pong on IVR . Raised complaint. NO RESOLUTION.
Status shows item in transit but I have received email to share product review of the item received.
NO CLEAR RETURN POLICY .
MY advice NEVER buy product from DEOPDAP or any such online seller which DON'T have facility of return policy

I am Regular customer of DeoDep.Previously this commercial site was good for purchase. But now their service is very poor. They sent defective product and refuse to refund amount, and internal packing of items is very unsatisfactory. They also forget to provide accessories with product. They have curriers package with DTDC service and DTDC service is not deliver items at door step .I have to pick up from agency and moreover DTDC service is not listening them. So I am very unsatisfied with the service of DoeDep. My fare advice not to purchase from this site.

My order was supposed to be delivered on 3rd September, but according to DEODAP, their delivery calendar has still not been updated. There is no proper customer care support, and the courier service is extremely poor. I keep receiving messages saying “your order will be delivered today”, but nothing actually happens.

As of now, I have no idea when I’ll receive my order. Very disappointing experience.
Please think twice before ordering from here.

My experience with Deodap has been extremely disappointing and unprofessional. I placed an order on 2nd September 2025, and one of the items( a medical kit box
) was delivered defective with the lock part missing.

When I raised a complaint, instead of resolving the issue, Deodap kept demanding an “unboxing video.” At no point during purchase or delivery was I informed that recording an unboxing video is mandatory. I had already submitted clear product photos showing the defect, which should have been enough, but they still rejected my claim.

I even asked them to provide their own packaging footage for verification(As a customer, it is my right), but they refused. This shows a complete lack of accountability and customer support.

Such practices only frustrate genuine buyers and reflect very poor service standards. Deodap needs to be held responsible for misleading customers and avoiding rightful resolutions.
Believe me, with such practices they will face a downfall quickly. No company can survive in the market by following such policies and frustrating customers over genuine complaints instead of solving them.

Order id:- #U2526-09-1318977 Sku code:-12980

The quality of the products is decent and the prices are quite affordable. However, the only thing I don’t like is the delivery service, as it takes more than 15 to 20 days for the products to be delivered.

I purchased Saheli plan from deodap, kind of reselling, At the time of purchasing plan the person was attending calls on time once I purchased plan seems like no one is their to support in deodap. they are declining calls Also they are mentioning their warehouse address on the parcels, If my customer can directly reach deodap then what is the point of purchasing plan from deodap?

“The quality of the products is decent and the prices are quite affordable. However, the only thing I don’t like is the delivery service, as it takes more than 15 to 20 days for the products to be delivered.”

mostly all products are cheap plastic and leaked products ( many copied from products made with metals). Total waste of money / big fraud of looting customer money.

Bought a mobile stand for Rs 122. It came in broken condition, even though the box was not damaged. Their sales people clearly had intention of defrauding. Wrote to them. They asked me to submit a full unboxing video starting from unopened box. Their file size limit was 20 MB. The video was close to 200. Split the video into most important bits and uploaded 2 videos showing broken pieces. Yet they pestered to send full video via Google drive link.
Never buying from this Rajkot-based scam business again. Frauds.

Update: despite sending a full unboxing video, they demanded to see the unboxing of new unopened package. Then arbitrarily shut down the communication portal and refused to return money.