Its looks like scam I have paid the amount for consultation on last Saturday but till now I heard nothing from this site I am waiting for Dr to diagnose the disease it's getting worse
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
After suffering for years and being told by my GP that there wasn’t anything else they could do I thought that I’d try the Dermatologist.co.uk. Within 2 days I’ve been given a detailed report and a pr... See more
Quick reply with detailed description of prescribed treatment. I couldn't ask for better health service. Dr John Ashworth is the best doctor I ever dealt with with spot on diagnose and I wish all NH... See more
Company replied
My son was referred to a dermatologist for acne through the NHS but due to the lengthy waiting list, I decided try elsewhere. Dr. Ashworth's online consultation report was very comprehensive, consider... See more
Company replied
Company details
- #8 of 8 best companies in Dermatologist
- #24 of 26 best companies in Doctor
Written by the company
Expert online skin advice / management diagnosis / prescription from Royal College of Physicians British Specialist Register; British Association of Dermatologists; Consultant Dermatologist; Medical Dr John Ashworth. Skin Cancer; Acne; Rosacea; all skin conditions; hair loss; allergy; rash; genital skin problems; pigmentation; basal cell carcinoma; melanoma; moles; eczema; psoriasis; second opinion; posted prescription; copy to GP; NHS supported; NHS prescriptions available through GP;
Contact info
Robins Lane 3, SK7 2PE, Bramhall, United Kingdom
- dermatologist.co.uk
4.2
Great
308 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
a fantastic service from start to finish.
a fantastic service from start to finish.
forget waiting days/weeks to see your GP who probably is not properly qualified to determine the skin issue. this site contains the solutions that you are looking for.
2 January 2026
Reply from Dermatologist.Co.uk
GPs get very little Derm training in the UK - and Derm is very very difficult because there is NOTHING TO MEASURE OR TEST - you either know what you are dealing with or you have no idea - that is why you need an expert to help out - we are here for you 24/7 - thanks for the words and good review - regards
Reply from Dermatologist.Co.uk
Thank you - quick / great value / expert management plan / electronic prescription / all for less than half of a standard private consultation - all without leaving your own home / office - that's what we are providing - best regards
I have not had my consultation
I have not had my consultation. It has been nearly two weeks.
4 December 2025
Reply from Dermatologist.Co.uk
Dear Sue - I have checked your report on the system - the reason you have "not had" your consultation is that you have not followed the correct confidentiality pathway for private medical reports - it is clearly stated everywhere on the website that you DO NOT receive an email report from us (which lack confidentiality) you have to log back into the system and download your report -using your own password your case was sent in to us at 16:19 on Dec 4 - your management plan was loaded onto your private portal for your attention at 09:05 the next day Dec 5 and has been there since that time - less than 24 hours after your payment - best regards
Reply from Dermatologist.Co.uk
Thank you - quick / great value / expert management plan / electronic prescription / all for less than half of a standard private consultation - all without leaving your own home / office - that's what we are providing - best regards
Quick diagnoses and thorough report
Sent online information and received a very thorough report just over 30 hours later! Very informative and helpful!
5 December 2025
Reply from Dermatologist.Co.uk
Thank you Alison - yes our standard target reply / turnaround time is 2 or 3 days - but quite often we will get your report out more quickly / the express service we offer is a 24 hour turnaround / let hope your management plan is helpful - regards
Do not use
Do not use - be careful about being overcharged. Quality of treatment poor also.
5 November 2025
Unprompted review
Prompt reply to my online enquiry.
Prompt reply to my online enquiry.
Early appointment for discussion and examination and already have an appointment with Dr Ashworth for investigation and treatment.
12 October 2025
Reply from Dermatologist.Co.uk
Thank you - speed is of the essence and a prompt reply is what we always strive for - 2 or 3 days for the standard consultation and 24 hours for the express - we are very proud of this and understand that patients need a quick management plan - we are here for you 24/7 best regards
I wish I took a picture and asked…
I wish I took a picture and asked ChatGpt. £96 to be sent a link to Alex hospital and to be told “looks funny”
27 September 2025
Maybe I’m naive to the world we live in…
Maybe I’m naive to the world we live in nowadays or maybe I expected too much but I paid £95 on Saturday after a year of constant back and forth with NHS about a cyst on my face. I receive an email back today which told me to try book into Alexandra Hospital and terminology used stated “it looks funny” I just expected so much more than to be told what I already knew. I could have just booked an appointment privately and saved my self the £100 but we live and learn. The secretary I spoke to was understanding and explained but extremely dissatisfied and feels like wasted a lot of money to be told absolutely nothing new.
29 September 2025
Unprompted review
Reply from Dermatologist.Co.uk
I am genuinely sorry that you thought you could get more from sending in a photo and your history (without seeing someone for an actual physical examination of a potentially complicated problem) - yes we can only go so far with an online consultation at £95 (approximately 30% of the cost of an actual consultation privately ) - your history and the anatomical location of your problem were such that I offered to see you myself but that I advised specialist surgical assessment (by a chosen and trusted colleague in this specialised area) and I stand by that management plan - I advised a consultation at a hospital and with a specific surgical expert who in my opinion would give you the best surgical opinion - that piece of advice is very specialised - knowing exactly who to see for a potentially complicated problem - I think that is very reasonable - I myself stated this "I myself do a lot of surgery, but this looks a bit funny" - I prefer to speak in plain understandable English with my patients rather than complicated medical language and I think that is reasonable - I understand someone else may take a different view on the style of language - once again sorry if you were expecting something else - best regards
Reply from Dermatologist.Co.uk
Thank you - I hope the management plan worked well
Have used this service several times
Have used this service several times. Efficient diagnosis and treatment. Quick turnaround and the medication delivered within 24 hours of the letter being issued.
10 August 2025
Reply from Dermatologist.Co.uk
Thank you so much for the comments - yes, we offer Consultant Dermatologist advice and a management plan for a fraction of the price of seeing someone in a private office or private hospital - with the added bonus of our pharmacy partner providing an electronic remote prescription service - here's hoping the treatment plan is of help to you - we are here for you 24 /7 if you need us again - regards John and the Team
Five stars from us
I wanted to bypass the ridiculously long nhs waiting list for my husband.
It was a seamless process, informed at every stage and quick turnaround.
We thought the report was very clear . We could have decided to get the GP to generate the prescription but we chose to pay for the medication to be dispensed by the pharmacy attached to the website; it was delivered within two or three days. We both think it was good value and wouldn't hesitate to use it again. Thank you
8 August 2025
Unprompted review
Reply from Dermatologist.Co.uk
Thank you so much for your review - everything you refer to is exactly what we strive to provide - quick / comprehensive / understandable / with added information sources when appropriate / consultant Dermatologist advice / swiftly and at an affordable price / with an electronic prescription as an NHS bypass alternative if you wish / we are here for you 24/7 if you need us again - best regards - NOTE the app is free to download - same name dermatologist.co.uk
Gave back quick advice and diagnosis
Gave back quick advice and assessment. Was able to offer a prescription after discussions about the diagnosis.
Would recommend trying.
19 July 2025
Reply from Dermatologist.Co.uk
Thank you for the comments - much appreciated - best of luck with the management plan - we are always here if you need us - regards
John Ashworth is the most respected…
John Ashworth is the most respected Dermatologist in the North West and a pleasure to have him diagnose my condition. highly regarded by all the medical fraternity,
28 July 2025
Reply from Dermatologist.Co.uk
Thank you Roger - you know we are here for you 24/7 as always if you need us
The experience was very good because it was so quick I…
The experience was very good because I got answer with in 24hrs and a prescription.
13 July 2025
Easy to use online service with rapid …
Easy to use online service with rapid comprehensive response.
8 July 2025
Reply from Dermatologist.Co.uk
Thank you for the positive comments - and I note we have already seen you to complete the necessary treatment in a timely manner - you would have been waiting about a year just to be seen on the NHS and then waiting another 4 or 5 months for treatment - best regards
Avoid ! Awful looks like AI is doing your…
Awful looks like AI is doing your consultation. I have a daughter with really bad eczma and multiple GP visits so thought give this guy a shot but he literally prescribed me the same cream as gp which i mentioned in my consultation notes!!! And also charged me 75£ and 45£ for what i got from gp free absolutly disgusting
12 June 2025
Reply from Dermatologist.Co.uk
Sorry for the delay in replying - I have reviewed your case and my report sent to you - I confirm that I personally prepared your report consisting of 1336 words tailored to the medical condition presented with a few additional paragraphs at the top and the bottom containing generic information. Yes I did repeat one single cream which you had previously been prescribed (there are only a very small number suitable for younger patients) along with a whole host of additional management tips / online sources of help and information / advice about bathing / emollient therapy / diet / and another equally important cream variation - my charge is £95 not £75 as you mentioned - I do not charge anything for the prescription advice given - I presume the £45 you mention was the pharmacy charge because you chose to use the private prescription facility rather than asking the GP to help with NHS prescriptions - I am truly sorry you thought we were an "AI" facility - we certainly are not - best regards
Wrong diagnosis
I posted a picture of a rash I experienced on my face. A day later they told me it was acne and gave me treatments for acne. My dad insisted on calling a doctor and turns out I have shingles, and throwing things on for acne did absolutely nothing. Now I am experiencing a lot of pain and I am not sure if we started with antiviral in time. I just wasted 60 euros on a diagnosis which was wrong.
13 June 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.