Desenio Reviews 

47
•
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 3 out of 5 stars

it was not possible to enter my home address in English which prevented me from completing the checkout process smoothly. I was blocked multiple times and had to retry repeatedly until I finally acce... See more

Company replied

Rated 5 out of 5 stars

Wonderful posters with very nice quality. There are many options about the style, the colours and the theme of the poster. It is an easy and a cheap way to change the decoration in your home or in you... See more

Rated 5 out of 5 stars

I had the best experience ever with customer support. Just as I was sending my question, I started receiving a helpful answer—almost instantly. It felt like an AI feature was assisting in real time, a... See more

Rated 4 out of 5 stars

I love thw variety of posters, although I wanted thw option to chose from my favourites to make the gallery wall

3.9

Great

TrustScore 4 out of 5

47 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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3.9

All reviews

(47)

15 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First buy from you

It's my first buy from your company.The offer (50%)was great and made me to decide this buy!!I really like your posters and camvas..

24 June 2024
Unprompted review
Rated 1 out of 5 stars

Worst customer service ever!!!!

I ordered a poster at 28th of January, and while I got charged in my bank, I never received an order confirmation email by Desenio.

I reached out to their support immediately, but there is no way to talk with a real agent but just a random AI agent that gives generic responses and can't actually help with support. When I tried to do, the AI agent was creating a ticket for my case. It's been 8 days and no response from them!

I am really mad and disappointed from their support to such a simple problem!!

28 January 2024
Unprompted review
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