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Desenio Reviews 

47
•
TrustScore 4 out of 5

3.9

Poster Shop
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Rated 3 out of 5 stars

it was not possible to enter my home address in English which prevented me from completing the checkout process smoothly. I was blocked multiple times and had to retry repeatedly until I finally acce... See more

Company replied

Rated 5 out of 5 stars

Wonderful posters with very nice quality. There are many options about the style, the colours and the theme of the poster. It is an easy and a cheap way to change the decoration in your home or in you... See more

Rated 5 out of 5 stars

I had the best experience ever with customer support. Just as I was sending my question, I started receiving a helpful answer—almost instantly. It felt like an AI feature was assisting in real time, a... See more

Rated 4 out of 5 stars

I love thw variety of posters, although I wanted thw option to chose from my favourites to make the gallery wall

Company details

  1. Poster Shop
  2. Decoration and Interior Design Store
  3. Picture framing shop
  4. Wallpaper Shop

Contact info

3.9

Great

TrustScore 4 out of 5

47 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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3.9

All reviews

(47)

15 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

First buy from you

It's my first buy from your company.The offer (50%)was great and made me to decide this buy!!I really like your posters and camvas..

24 June 2024
Unprompted review
Rated 1 out of 5 stars

Worst customer service ever!!!!

I ordered a poster at 28th of January, and while I got charged in my bank, I never received an order confirmation email by Desenio.

I reached out to their support immediately, but there is no way to talk with a real agent but just a random AI agent that gives generic responses and can't actually help with support. When I tried to do, the AI agent was creating a ticket for my case. It's been 8 days and no response from them!

I am really mad and disappointed from their support to such a simple problem!!

28 January 2024
Unprompted review
Show reviews in all languages. (47 reviews)

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