Desicart Reviews 

1,969
TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

The frozen products are delivered defrosted. including fish. Ordered for restaurant use. Too much defrosted on delivery; money and time wasted.

Rated 5 out of 5 stars

Truly perfect choice that helps our family with our Indian diet needs. We've visited a lot of Indian stores in Glasgow for our needs and was recommended Desicart by a friend. It's highly convenien... See more

Company replied

Rated 5 out of 5 stars

Top Notch service for an online store in the UK. It has almost everything you need for an Indian cooking. The cold items packaging is superb, sealed with an ice pack inside. The vegetables are extre... See more

Company replied

Rated 5 out of 5 stars

Was looking to order some Indian groceries and didn't want to go to the shop nearby as they just charge a hefty price for almost everything! Stumbled upon Desi Cart on Google and upon browsing foun... See more

Company replied

Company details

  1. Asian Grocery Shop

Information provided by various external sources

Desicart is the UK's largest online store offering a wide range of Authentic Indian and Sri Lankan Groceries. Millions of users love using Desicart for their daily grocery essentials. Find everything you will ever need for your monthly supply of healthy, appetizing provisions that takes you back home. Our authentic products and excellent service are much loved. Our chat support team are almost open 24/7 ready to help you get what you need. We deliver all over UK, Scotland and Ireland. We take the pride of providing you traditional ingredients right to your door step without any hassle.


Contact info

3.9

Great

TrustScore 4 out of 5

2k reviews

5-star
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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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3.9

All reviews

(1,969)

19 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Had a great experience

Had a great experience. Groceries were fresh and delivered on time. You can find almost everything related to Indian groceries here so you don't have to scout through multiple websites. Would highly recommend!

7 June 2023
Unprompted review
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Reply from Desicart

Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit

Rated 2 out of 5 stars

Few items are missing in my pack and I…

Few items are missing in my pack and I have given you guys complain about this. It's been a week and till now there is no proper reply. I want you to send my item's as soon as possible and I don't accept your refund.

24 May 2023
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Reply from Desicart

Hi Azharuddin syed
We would like to apologize for your recent experience.
we were expecting stock from the supplier unfortunately we didnt received it
so we made the refund for the products which we have not sent.

Rated 5 out of 5 stars

Do Order from Desi Cart

Happy with the service. Fresh veggies and fragile items are packed well. Quick Delivery as well. I’m impressed! :)

25 April 2023
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Reply from Desicart

Thank you so much for this review we're glad that you enjoyed our service

Rated 5 out of 5 stars

Our Indian grocery destination

Truly perfect choice that helps our family with our Indian diet needs. We've visited a lot of Indian stores in Glasgow for our needs and was recommended Desicart by a friend.

It's highly convenient due to promptness in delivery and all our needs are met at once. Also appreciate the fact that their team contacted us to arrange alternatives when some of the items we ordered were out of stock.

23 April 2023
Unprompted review
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Reply from Desicart

Thank you so much for this review we're glad that you enjoyed our service We hope to see you again soon

Rated 5 out of 5 stars

Good Quality

Great Service and On Time Delivery. Just the Price is High

12 April 2023
Unprompted review
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Reply from Desicart

Thank you so much for your review
We understand that price is an important factor for many customers, but we believe that our commitment to quality sets us apart from other retailers.
We are proud of the products we offer and stand behind their quality and value.

Rated 5 out of 5 stars

Great experience !!!

Great experience !!!
We stay on an island in UK but still we get every Indian stuff on time and as per standards.Thank you desi cart for your excellent services.
Regards
Nitin

15 April 2023
Unprompted review
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Reply from Desicart

Thank you so much for this review we're glad that you enjoyed our service

Rated 5 out of 5 stars

Best and useful website

Hi.. this is very useful website especially for people like me who lives in remote location where there are no Asian grosary stores.
Quality of products is really good , as well as delivery within time .

28 April 2023
Unprompted review
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Reply from Desicart

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Rated 5 out of 5 stars

Fresh veggies and good quality products

Good quality products . At first I was sceptical about how fresh the veggies will be since they are arriving by parcel. But to my surprise all the veggies were fresh and neatly packed . All the products I have ordered so far have been of the best quality .

19 April 2023
Unprompted review
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Reply from Desicart

We are so grateful for your review. Thanks for sharing your rating with us

Rated 5 out of 5 stars

Had my first delivery from Desicart

Had my first delivery from Desicart. Prompt delivery, everything was well packaged, and veggies were fresh. Would highly recommend and will definitely be using again.

26 April 2023
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Reply from Desicart

Thank you for the great feedback. We try really hard to provide a good great experience and are really happy to hear that you enjoyed it

Rated 5 out of 5 stars

Desicart dealt with my order query…

Desicart dealt with my order query effectively and efficiently. They were extremely helpful, keeping me informed all through to the eventual satisfactory outcome. Thank you.

30 April 2023
Unprompted review
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Reply from Desicart

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime

Rated 5 out of 5 stars

Good service

4 March 2023
Unprompted review
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Reply from Desicart

We are grateful that you took the time out to leave us a review. We look forward to seeing you again soon

Rated 4 out of 5 stars

Slightly expensive than other places

Slightly expensive than other places, but the site seemed seamless. I hope the mangoes I ordered arrive in a good condition.

28 April 2023
Unprompted review
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Reply from Desicart


Thanks for your valuable feedback will surely consider your words and take further actions.

Rated 5 out of 5 stars

Desicart has everything we need as a…

Desicart has everything we need as a business that sells Indian food. Great service. One of their agents called me as the product was out of stock and offered a great alternative. Follow up service is outstanding. Big shout out to Yogi for being personable and professional. Defo recommend.

25 April 2023
Unprompted review
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Reply from Desicart

Dear Danny
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Desicart. We look forward to serving you for many years to come!

Rated 5 out of 5 stars

I have just started ordering items from…

I have just started ordering items from this company and once received I was delighted with the packaging and once unwrapped the freshness of the produce.
I will certainly be a returning customer. Thank you Desicart.
Brenda Coverdale

27 April 2023
Unprompted review
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Reply from Desicart

Dear Brenda Coverdale
Great to know that, will retain the same service further, thanks for your time for the review

Rated 5 out of 5 stars

Great online shopping

Great online shopping easy to navigate and great products. Arrived in perfect condition . Will use this company again excellent 👌

22 April 2023
Unprompted review
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Reply from Desicart

Dear Sheila Dobson,
Thank you so much for this review we're glad that you enjoyed our service

Rated 5 out of 5 stars

Very happy purchase with desicart

Very happy purchase with desicart. Packing and quality of food is too good.

19 April 2023
Unprompted review
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Reply from Desicart

Dear Chaitanya,
Thank you so much for this review we're glad that you enjoyed our service

Rated 5 out of 5 stars

I ordered 20 coconuts online and was…

I ordered 20 coconuts online and was impressed by the efficiency of the dispatching and quality of the coconuts. They are exceptionally fresh. Very happy customer and I will definitely order again.

19 April 2023
Unprompted review
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Reply from Desicart

Dear Nadia Brydon,
Thanks so much for sharing your experience with us. We hope to see you again soon.

Rated 3 out of 5 stars

Not satisfied

Service is good. However quality of vegetables is not at all satisfied. Some are riped, some are hardened. Not maintained fresh.

19 April 2023
Unprompted review
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Reply from Desicart

We would like to apologize for your recent experience. We are unable to catch up your order details, please contact our customer support and we would like the opportunity to resolve this issue.

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