The frozen products are delivered defrosted. including fish. Ordered for restaurant use. Too much defrosted on delivery; money and time wasted.
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Truly perfect choice that helps our family with our Indian diet needs. We've visited a lot of Indian stores in Glasgow for our needs and was recommended Desicart by a friend. It's highly convenien... See more
Company replied
Top Notch service for an online store in the UK. It has almost everything you need for an Indian cooking. The cold items packaging is superb, sealed with an ice pack inside. The vegetables are extre... See more
Company replied
Was looking to order some Indian groceries and didn't want to go to the shop nearby as they just charge a hefty price for almost everything! Stumbled upon Desi Cart on Google and upon browsing foun... See more
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Company details
Information provided by various external sources
Desicart is the UK's largest online store offering a wide range of Authentic Indian and Sri Lankan Groceries. Millions of users love using Desicart for their daily grocery essentials. Find everything you will ever need for your monthly supply of healthy, appetizing provisions that takes you back home. Our authentic products and excellent service are much loved. Our chat support team are almost open 24/7 ready to help you get what you need. We deliver all over UK, Scotland and Ireland. We take the pride of providing you traditional ingredients right to your door step without any hassle.
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United Kingdom
- desicart.co.uk
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I received products in good order
I received products in good order. It was an effective service. I got refunded for an unavailable order. Would recommend desicart for placing orders.

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Excellent service
Excellent service , recurved order on time every item was well packed.

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Great service and quality
Loads of variety, good quality fresh produce and dry goods. All arrived promptly and in great condition.

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Amazing range of products at a great…
Amazing range of products at a great price and great quality. Thank you.

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Wrong order and very little assistance…
Wrong order and very little assistance with my query

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There was a great choice of spices
There was a great choice of spices. Initially I had problems finding a few of the ones I needed, but the "helper" came to my aid with the required links. When It was discovered that one product was unavailable, I received a phone call and offered the choice of an appropriate replacement. It was easy to secure a suitable delivery date, and I was kept regularly informed of delivery time. The package arrived on time with every item present and intact. My thanks and best regards to all who handled my order.

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I had ordered few products from…
I had ordered few products from Desicart.Had received ontime and the price is good.Also the packaging is nice too.Overall good experience.looking forward to buy again.Higly recommended.

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Happy customer
I have been ordering from Desicart since the last couple of months and I am really happy with their service. They have a wide range of products to offer at reasonable prices. I must say they give special importance to packaging especially the perishable/frozen ones.

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Excellent Service
Excellent Service. My order had frozen items and it was preserved very well. Will recommend ti everyone.

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Excellent customer service and…
Excellent customer service and package was delivered in time and package wasn't damaged too. Recommended to anyone who wants to order from desicart

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Great online trader highly recommended
Prompt service followed by courteous email to see every thing was fine. This is the second I have ordered from Desicart and impressed with their service.

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Very helpful staff
Very helpful staff, professional and well mannered. Assisted with enquiries with efficient time. Will be recommending their service in the future for family and friends

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I chat with a staff to ask if banana…
I chat with a staff to ask if banana stem from their website was fresh and the staff replied that it was. And the staff said nearest delivery date will be 29th March . When I mentioned that I needed to get it on 29th in order to make Myanmar dish Monhinga for my Birthday , the staff said he would try to organise the delivery staff to deliver it on 28th March . That went beyond my expectations and I really appreciated much . And I added Gongura leaves ( roselle leaves ) to my order and all came on 28th fresh . It really made my day special. Now I know where to order my banana stem and my roselle leaves. Thank you so so much indeed.

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Everything happened exactly as expected…
Everything happened exactly as expected with no issues. Thanks.

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Fast reliable service,fresh goods are…
Fast reliable service,fresh goods are always carefully packaged.

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Prompt accurate and well packaged
Prompt accurate and well packaged. Everything came intact and good quality

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Delivery was quick
Delivery was quick. Nicely packed. Reasonable pricing.

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Quality stuff
I have now ordered stuff for a couple of times and not once I was disappointed.The veggies are always fresh and the communicatio n is prompt.
Overall happy with the service.Highly recommended.

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Extremely supportive and helpful…
Extremely supportive and helpful customer service team and timely and high quality deliveries

Reply from Desicart
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