Design Centre Reviews 

426
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely helpful, patient, and knowledgeable when guiding people through various jewellery selections. Many individuals appreciate the warm, welcoming atmosphere inside the store and the complete absence of any hard sell or pressure to purchase items. Consumers also highlight the exceptional customer service, noting that team members go above and beyond to assist with prompt ring sizing, complimentary cleaning, and jewellery repairs. Visitors truly love the fantastic selection of high-quality products available in this wonderful family business located in the famous jewellery quarter.

What people talk about most

Staff

Clients share profound satisfaction with the staff, frequently highlighting their warm welcome, extensive... See more

Product

Customers consistently note positive experiences with product, highlighting the stunning finished items,... See more

Service

Reviewers mention positive feedback about service, expressing deep satisfaction and appreciation for the... See more

Customer service

Reviewers highlight great satisfaction with customer service, frequently praising knowledgeable staff who... See more

Location

Users describe satisfaction with the location, highlighting that it is situated in the heart of Birmingham's... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a wonderful experience at the Design Centre in the Jewellery Quarter while choosing our wedding bands. A special mention has to go to Daksha, who was absolutely lovely from start to finish. She... See more

Rated 5 out of 5 stars

I was served by Louise and Dave while shopping with my grandparents for a gift for my 21st birthday. They were both so warm and welcoming, and I really appreciated that there was no pressure to try or... See more

Rated 5 out of 5 stars

Visited the Jewellery quarter to find a ruby anniversary gift for my wife. After visiting several shops, i was underwhelmed by the customer reaction i received. On entering the Design Centre, I was wa... See more

Rated 5 out of 5 stars

A very warm welcome by staff. Gemma particularly paid attention to our needs and guided us accordingly. Once we had chosen the ring, we asked if the rings that would be going with the new ri... See more


Company details

  1. Jewellery shop
  2. Fashion accessories shop
  3. Jeweller
  4. Watch shop

About Design Centre

Written by the company

Design Centre is based in the heart of the Jewellery Quarter in Birmingham, The Jewellery Quarter in Birmingham is world renowned for its value, and Design Centrte is no different.

 We are unique in that we offer both a large range of jewellery and an extensive collection of designer watches which include:

 Engagement rings, wedding rings, diamond jewellery, eternity rings and designer watches including Gucci, Rado, Raymond Weil, Michael Kors, Emporio  Armani, Bulova, Hugo Boss and Rotary.

As a family owned business we pride ourselves on the knowledge and experience of our staff. We have several members of staff with over 10 years service to give that familiar personal touch. Customers regularly pay them compliments for their attention to detail and excellent customer care.

We have gifts to grace all occasions and affordable prices that range for £50.00 to £50,000.00 for jewellery and watches.

Design Centre's loyal and knowledgeable staff await to serve you.

 


Contact info

5.0

Excellent

TrustScore 5 out of 5

426 reviews

5-star
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1-star

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5.0

All reviews

(426)

43 reviews in the last 12 months

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Rated 5 out of 5 stars

Tina is too good at her job!

My fiance and I went in looking for wedding bands, having gone into a few different places and not really found anything that worked. Tina promptly found me about 5 different wedding bands that I loved! And then even managed to find a ring for my partner who had something really specific in mind and wasn't even planning to get one that day!!! Fantastic jewellers! Huge range of rings and great staff and service!

10 June 2024
Unprompted review
Rated 5 out of 5 stars

1st class

Excellent service and range of jewellery and we found our beautiful wedding rings here with the most excellent customer service. Thank you once again 😄

8 June 2024
Unprompted review
Rated 5 out of 5 stars

Thank you so much Tina and staff

Thank you so much Tina for your help this afternoon in finding me the perfect pair of Ruby earrings. The level of service and helpfulness were excellent and we were not pushed whatsoever into a purchase. The Design Centre was the first shop we went into and we then trawled our way around other jewellery quarter shops before coming back to you to make the purchase. Will thoroughly recommend. All the staff were very friendly and we will be back.

29 May 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Served by Gemma today and experienced outstanding service
Our purchase also represented great value
Thankyou and we’ll done

2 May 2024
Unprompted review
Rated 5 out of 5 stars

Sghtseeing tour in Birmingham…

On our sightseeing tour in Birmingham the Jewellery Quarter was last on our list. We just had 2 or 3 hours left for our Birmingham visit. Design Centre was the first store we popped in. Although Chat GPT advised us to compare prices and not to buy in the first store, we were blown away of the lovely staff <3. They showed us just what I was looking for and went even further. Within an hour they put the perfect diamond in a necklace just to match my the ring I already owned. Highly recommended if you plan a visit to the Jewellry Quarter!

1 May 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous experience

A great experience from start to finish. It began with just browsing for a wedding ring, and we were served by Bina who was lovely and so helpful. When we returned a few weeks later after deciding to go ahead with ordering, she remembered us and what we had looked at which I was so impressed with as there must be so many people in and out daily! We got a great price for the ring and everyone who works there is so friendly. Would definitely recommend

28 April 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant Shop, lovely staff

Me and my partner had our wedding rings and 2 watches from here. We are over the moon with them and love them.

Ben served us very friendly, not pushy and very helpful.

Great prices, great shop, great staff.

We will definitely be back.

6 April 2024
Unprompted review
Rated 5 out of 5 stars

Called today looking for a watch

Called today looking for a watch. Ben was lovely without being pushy and nothing was too much trouble for him. My new Raymond Weil watch didn’t stay in the box very long and I love it! Thank you

10 April 2024
Unprompted review
Rated 5 out of 5 stars

We visited Dave and Bina in store after…

We visited Dave and Bina in store after going to countless jewellers. Within 5 minutes and a short discussion they located my perfect wedding ring. The customer service was incredible and we were helped every step of the way. I would definitely recommend them for any jewellery services. What wonderful owners 🖤

11 February 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic Store

Several years ago we came to Design centre for my engagement ring and we decided to come back today to see if we could find wedding rings.
The staff were fantastic, just as they were many years ago. Gemma was super helpful.
I went in to the store not really knowing what I was looking for other than being sure that I didn’t want anything too plain.
Gemma guided me through a few options and we discussed what would go nicely alongside my engagement ring.
We came out of there with both of our wedding rings and we’re super happy with our choices.
Thanks so much to the team and especially Gemma who made our visit really special and really easy.

2 March 2024
Unprompted review
Rated 5 out of 5 stars

My experience with Gemma at Design…


My experience with Gemma at Design Centre Jewellery was fantastic. Her warm welcome and quick understanding of what I needed was impressive. Gemma's expert advice and patience made my visit both enjoyable and successful. Her dedication truly stands out, making me a satisfied customer who'll definitely return. Big thanks to Gemma for her exceptional service!

1 March 2024
Unprompted review
Rated 5 out of 5 stars

Perfect!

Everything about the experience of purchasing our wedding rings was perfect from the minute we walked in. Dave and Tina were super helpful and knew exactly what to recommend from our descriptions and we found our rings for our big day on the 27th April. Dave even went above and beyond to get my engagement ring rhodium plated whilst we waited. Can't recommend enough :)

25 February 2024
Unprompted review
Rated 5 out of 5 stars

AMAZING SERVICE

AMAZING SERVICE! We have had a brilliant experience at The Design Centre. We have purchased an engagement ring and two wedding rings from Daksha. She has been personable, informative and friendly. She’s been so patient with us as we changed sizes and design choices many times. She is amazing. We then purchased a Rado watch for my Dad, Dave is so knowledgeable. He’s truly the watch King. We will 100% be coming back again and again. All the employees treated us like family and welcomed us back so kindly each time. The best jewellery and watch store in the whole of the Jewellery Quarter!

24 February 2024
Unprompted review
Rated 5 out of 5 stars

The Perfect Wedding Rings

For anyone looking for wedding rings for both bride and groom look no further. Having been to other shops in the Jewellery Quarter, we stumbled into Design Center where we were served by the lovely Gemma.

Straight away she listened to our request for rings and helped us on our journey to find the perfect rings.

Within 5 minutes Gemma and the Design Center team were able to find a ring so perfect for my fiancée that her hand started shaking. At that point we were sold and it was onto the my ring (grooms).

Again Gemma and the team were attentive and patient as I didn't know exactly what I wanted. After viewing a trying some rings on I finally found the perfect wedding ring.

We did take our time to shop around but in the end we were sold on the rings and the service we had at Design Center and so we acquired our rings.

We would recommend you go to design centre and tell the team what it is you are looking for. I am confident they can find something that is perfect for you.

Highly Recommend.

17 February 2024
Unprompted review
Rated 5 out of 5 stars

Collected a beautiful ring yesterday…

Collected a beautiful ring yesterday for my daughters 50th on Valentines Day (Brought tears to her eyes). I cannot praise the Staff of Design Centre enough for their excellent service from design 12 days ago to providing this gem of a ring. Many Thanks from the Kershaw Family.

13 February 2024
Unprompted review

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