DesignCrowd Reviews 

3,317
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 232 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff and proactive customer service, noting that all inquiries and daily tasks are handled extremely efficiently. People deeply appreciate the intuitive platform, smooth collaboration processes, and the remarkably wide variety of creative design options available for their various projects. However, some customers also noted occasional difficulties with tracking submissions and felt that certain support responses could be improved during the workflow. A few reviewers expressed notable frustration regarding how specific user accounts or pending requests were managed by the team over extended periods.

What people talk about most

Service

Users describe positive interactions with service, highlighting quick responses and top quality results for... See more

User experience

People report positive experiences with user experience, highlighting the amazing creativity, responsive... See more

Response time

Consumers find response time to be positive, noting that customer service and support teams are extremely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've used DesignCrowd FIVE times for logo design; two times for work projects, two for my own startups, and once for a friend's nonprofit. I'll never go anywhere else - the process is simply too easy,... See more

Rated 5 out of 5 stars

I have used the services from DesignCrowd for a long time (2015) and keep coming back to them when I need a new design for whatever I need. The designers that are affiliated to them are top notch and... See more

Rated 5 out of 5 stars

Fantastic, start-to-finsh. Everything 5 star. Easy to work with, highly responsive. Smooth process, wide-ranging highly talented pool of professionals. Excellent experience all the way through. Very c... See more

Rated 5 out of 5 stars

This was my first experience with DesignCrowd. I did a logo design contest, and it went well. The only problem I had was opening the final design files provided by the person who won my design contest... See more


Company details

  1. Graphic designer
  2. also in
  3. Art supply shop
  4. Clothing Shop
  5. Printed clothing store

About DesignCrowd

Written by the company

DesignCrowd is an online creative marketplace that helps start-ups, businesses and entrepreneurs connect with a global network of designers. Perfect for custom graphic, logo, web and print design.

Our mission is to help businesses find the best design in the world, faster, and at a price that fits their budget. We also want to give designers the chance to earn money for their creative skills.

Get the perfect custom design

Written by the company

DesignCrowd has over 1 Million designers
Access over 1 Million graphic designers from Singapore to Sydney, London to Los Angeles with a click of your mouse. Post a design project to harness multiple designers from around the world in a risk free environment. With freelance designers across the globe competing on your project, you'll receive heaps of design ideas - you just need to choose the best!
A package for every budget
Whether you'd like to work one-on-one with a single designer or via a contest with an unlimited number, DesignCrowd has a package for you! Post a design project and get start receiving custom submissions today from designers around the world.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3k reviews

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Asks customers to review

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4.6

All reviews

(3,317)

213 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tons of great logo options!

Design Crowd is a cool way to get unique and professional looking logos. I was astounded with how many submissions I received. The customer service team is great to work with.

21 August 2026
Unprompted review
Rated 1 out of 5 stars

Poor designer support

Hello DesignCrowd Team,
I hope this message finds you well. I am writing to express my serious concern regarding the status of my submissions. I have been consistently submitting design concepts for various projects on your platform for a significant period, but all my designs are still stuck under review.
Could you please clarify why my submissions are taking this long to be reviewed? Furthermore, I would appreciate it if you could notify me via email regarding the status of my designs—whether they are selected or rejected—so I can plan my work accordingly.
Please note that if this lack of support and delayed review process continues, I will be forced to reconsider my active participation on your platform and share my experience with other designers.
I look forward to your prompt response and clarification on this matter.
Best regards,
Yasmeen Tahira

3 July 2026
Unprompted review
Rated 1 out of 5 stars

This site has only gotten worse with…

This site has only gotten worse with AI. It’s just a bunch of low quality AI generated junk. What’s worse is designers submit the same design multiple times to make it look like your project has enough submissions. There is no customer service to help. Waste of time if you ask me.

18 August 2026
Unprompted review
DesignCrowd logo

Reply from DesignCrowd

Hi Brian - Thanks for your feedback. We can see that our Support Team has responded to your latest email to address your concern, and shared we will be happy to extend your project deadline (free of charge), and invite more designers for you to receive additional design options. Ultimately, we'd love for you to choose a design you are happy with!

Rated 5 out of 5 stars

Reopening the brief

I very much appreciated DesignCrowd reopening the project for submissions by designers after reworking the brief - at no additional cost. Thank you

17 August 2026
Unprompted review
Rated 5 out of 5 stars

Great service!

Got our logo designs from there, definately our place to go when we are looking for designs. 5/5

14 August 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant!

Absolutely brilliant!
Always a great result. Easy communication with the designers. Can´t imagine anything better when you need a design.

11 August 2026
Rated 4 out of 5 stars

Great experience

Great experience, but to have a lot of designs, you have to pay more. With a basic design payment, you can't achieve so many possibilities in terms of design proposals.

s

22 July 2026
Rated 4 out of 5 stars

No doubt your customer support service…

No doubt your customer support service are good but your quality standard verification process are too pathetic, after successfully completion to submit 25 design still my account not been verified, when ask support staff that time they say
"Rest assured that your account will be verified once our Verification Team deems that it is ready."

I don't know after how many design submission it can verified properly.

7 July 2026
Unprompted review

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