Excellent service. Next day delivery. Had one radiator where I’d ordered the wrong size. They arranged collection (at no charge), and provided a refund promptly. Ordered the correct size and again ne... See more
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Review summary
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We were so lucky to find these rads to replace two existing , fitted perfectly . Delivered within in few days with very good info on delivery position & time . Pity I can’t add picture 😊
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Having just had a new kitchen fitted we had been searching for a towel rail to finish things off. We came across the coloured products. The communication with Designer Radiators Direct was first class... See more
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Brilliant service from start to finish. Prices are genuinely competitive. I have ordered 8 Radiators to replace old ones. Have been kept updated the whole way — fast dispatch, secure packaging, and... See more
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Company details
About Designer Radiators Direct
Written by the company
Designer Radiators Direct is the one-stop-shop supplier of affordable designer radiators, towel radiators and accessories. Catering to all rooms in your home or commercial space, we aim to bring our customers only the best in designer radiators.
An Unbeatable Range of Radiators
At Designer Radiators Direct, we showcase an unbeatable range of radiators carefully created from a hand-picked selection of over 20 premier brands. Offering an array of exceptional traditional, bespoke, standard and designer radiators in a variety of colours, finishes, sizes and types to suit your need - we guarantee satisfaction.
Free UK Mainland Delivery
Along with boasting an enormous range of radiators in UK, we deliver your radiators right your doorstep, ensuring comfort, simplicity and efficiency every step of the way.
Leave Us Your Feedback
We value your feedback tremendously because it lets us know if we are on the right track or if we need to improve any areas of our service. Thank you for taking the time to help us become a better company for the future.
Written by the company
Free UK Delivery
Free delivery to UK mainland addresses when you order from Designer Radiators Direct.
*For Scottish Highlands, Northern Ireland, Isle of Wight and Channel Islands please call for appropriate rates.
Contact info
Rhodes House, 6-18 Tulketh Brow, PR2 2SH, PRESTON, United Kingdom
- 01772 395333
- enquiries@designerradiatorsdirect.co.uk
- designerradiatorsdirect.co.uk
4.8
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Designer Radiators Direct
Hi Cornelius, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
Vertical radiator. …
Excellent radiator quality brilliant delivery & easy to order. Definitely recommend this company.
22 September 2025
Reply from Designer Radiators Direct
Hi, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
The customer service is amazing
The customer service is amazing, always willing to keep you up to date on my purchase. The product itself was perfect. Great quality. Would definitely purchase from DRD again 😊
31 August 2025
Reply from Designer Radiators Direct
Hi Simon, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
Reply from Designer Radiators Direct
Hi Murray, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
Lovely radiator
Lovely radiator , website great easy to navigate with great choice of designs , delivery very quick,
28 August 2025
Reply from Designer Radiators Direct
Hi Robert, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
The unit was supplied with black…
The unit was supplied with black plastic covers over pipe inlets.
The unit was painted to customers selection.
Regrettably the paint was NOT dry before adding plastic cap.
So when removed it took a small part of paint with it!!
The affected part is on the top of the unit NOT the bottom so is noticeable....
28 August 2025
Reply from Designer Radiators Direct
Hi Nigel, thank you for your feedback, and I’m really sorry to hear about this issue. I’ve sent you an email directly, as this hasn’t previously been reported to us.
If you could kindly share a photo of the affected area, we’ll be happy to review and provide a suitable solution. We take quality very seriously and appreciate the chance to put this right. Thank you - Cameron, Sales Manager
Two radiators still not delivered
Two radiators not delivered ! 2-3 days promised and monies taken ! Had to phone up to enquire ! Out of stock - this should have been communicated
Still waiting for radiators !
In addition chrome radiator delivered with white pipe connectors not chrome as ordered ! Poor service to date - deliveries came in many times with no delivery notes !
21 August 2025
Reply from Designer Radiators Direct
Hi Mark, we’re very sorry for the inconvenience caused. During peak times stock issues can occasionally occur, though we did communicate this as soon as it came to light.
We’ve also sent over some alternative options and are just waiting to hear if they’re suitable. Thank you for your patience while we work to resolve this for you. Thank you - Cameron, Sales Manager
Chloe was again very helpful and…
Chloe was again very helpful and efficient in helping us place our order for bespoke colour radiators.
12 August 2025
Reply from Designer Radiators Direct
Hi Anthony, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
Stacey and staff were brilliant in…
Stacey and staff were brilliant in dealing with my purchase. Luis from the delivery company was on time and helpful. Thank you
9 September 2025
Unprompted review
Reply from Designer Radiators Direct
Hi Val, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
Good delivery timescales
Good delivery timescales. Radiators are excellent and very happy. Would use again.
31 July 2025
Reply from Designer Radiators Direct
Hi Jennifer, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
Super looking radiator arrived quickly…
Super looking radiator arrived quickly excellent service from ordering to delivery
30 July 2025
Reply from Designer Radiators Direct
Hi Danny, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
Great Service
To be fair, this should be a 5 star review because the service was great, the issue being that the radiator was damaged which was a massive inconvenience as I had the fitters booked, not really Designer Radiators Direct fault and the process of its return and replacement was handled very well. I have bought from them before and everything flowed smoothly - will buy again from this company.
3 August 2025
Reply from Designer Radiators Direct
Hi Zoran, thank you for your 4-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
Perfect fit
Perfect fit! We had a new kitchen the radiator looks stunning! Arrived ontime
Easily fitted. Looks fab! Haven't had it working yet but fingers crossed that's good too.
27 July 2025
Reply from Designer Radiators Direct
Hi Dawn, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
Nice radiator well packaged and…
Nice radiator well packaged and delivered when we were told it would arrive
20 July 2025
Reply from Designer Radiators Direct
Hi, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
Delivery delays!
There were delays with the manufacturer with the radiator taking three and a half months to arrive and sadly there was still an issue on its receipt! Stacey helped resolve the situation and I am grateful for her help and support.
21 August 2025
Unprompted review
Reply from Designer Radiators Direct
Hi Linda, thank you for your 4-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
Reply from Designer Radiators Direct
Hi Terry, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
Good service and prompt delivery
I phoned with a few questions and received helpful advice from DRD before placing an order.
The website is easy to use and delivery, direct from the manufacturer, was remarkably quick.
18 July 2025
Reply from Designer Radiators Direct
Hi John, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
Radiator is great
Radiator is great! Second one we’ve purchased as so good. Only thing that’s not made it %100 is the fact you can’t buy black feet for the Oxford column retrospectively. I had to purchase grey and spray black myself. Not sure why you can’t sell black feet without having them welded at order. Anyway…great radiator.
11 July 2025
Reply from Designer Radiators Direct
Hi Jim, thank you for your 4-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
Good communication from Tyler
Tyler was very helpful when our radiator didn’t arrive. If it wasn’t for DX delivery company it would be 5 stars. Hopefully they will find another delivery company.
7 July 2025
Reply from Designer Radiators Direct
Hi Burgin, thank you for your 4-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
The Radiator came exactly on time 2…
The Radiator came exactly on time 2 days after order. The Radiator was well packaged to prevent damage and best of all, it was a great price would definitely use company again.
14 July 2025
Reply from Designer Radiators Direct
Hi Mr Scott, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
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