Des Kelly Interiors Reviews 

5,564
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 858 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being incredibly helpful, knowledgeable, and professional, often going above and beyond expectations to assist with purchases and provide expert advice. Many reviewers highlight the outstanding service and customer care, noting that employees ensure a stress-free and enjoyable experience from start to finish. People appreciate the quality products and the expert guidance provided, which helps them make informed decisions and explore various options without feeling pressured, contributing to a positive overall user experience. However, some customers also noted that when issues arose, customer service follow-up was sometimes slow or required persistent effort for resolution.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff, highlighting their attentiveness,... See more

Service

Customers consistently note positive experiences with service, describing it as outstanding, excellent, and... See more

Product

Clients share positive opinions on product quality and selection, with many expressing satisfaction with... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the helpfulness and... See more

User experience

Users describe positive interactions with user experience, consistently reporting outstanding overall... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a great experience using Des Kelly for putting new floors in our kitchen. Alan, who fitted the floors, was an absolute gentleman and truly went above and beyond for us. He identified a potentia... See more

Company replied

Rated 5 out of 5 stars

Paul McGuire fitter with Des Kelly fitted my Vinal flooring in my attic conversion in Swords, super job and was so helpful reviewing the job before laying, doors etc which needed removing. He made the... See more

Company replied

Rated 5 out of 5 stars

Had a great experience at Des Kelly. Was assisted by Barry who was brilliant and looked after every bit of our purchase. Explained everything well and clear. Also helped us pick the best and value for... See more

Company replied

Rated 5 out of 5 stars

I had a fantastic experience thanks to Kalem at Des Kelly. From the moment we arrived, he was incredibly friendly, patient, and genuinely helpful. He took the time to answer all of our questions,... See more

Company replied


Company details

  1. Carpet Retail Shop
  2. Bedding Shop
  3. Carpet Fitter
  4. Flooring Shop
  5. Home Furniture Shop
  6. Wood floor installation service

About Des Kelly Interiors

Written by the company

Des Kelly Interiors are an Irish, family run business, with over fifty years experience in the industry. We are dedicated to providing top-quality products and expert advice in the areas of beds, carpets, flooring, and home furnishings. Our reputation for excellence continues to grow. We have ten stores located throughout Leinster. We offer both online shopping and in-store shopping experiences. We pride ourselves off the fact that we look after our customer's from start to finish, with our hassle - free supply and fit service.

If you are starting a new interior project, Des Kelly Interiors is here to help. We specialize in creating stylish and functional spaces with our luxurious carpets, comfortable beds, beautiful flooring, and essential home items. Visit our stores or shop online for a seamless experience.

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4.7

Excellent

TrustScore 4.5 out of 5

6k reviews

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4.7

All reviews

(5,564)

859 reviews in the last 12 months

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Rated 5 out of 5 stars

I recently had my stairs carpet fitted…

I recently had my stairs carpet fitted by Nick, and I couldn’t be happier with the service. From start to finish, Nick provided outstanding customer service. He was professional, friendly, knowledgeable, and took the time to make sure everything was done perfectly.

The quality of the carpet installation on my stairs is excellent, and the attention to detail really shows. Purchase date is 18th of March

18 March 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Faraz

Thank you so much for your wonderful review and for your feedback. We really appreciate you choosing us for your new carpet and we are thrilled that you were happy with your shopping experience with Nick.

DKI Team

Rated 5 out of 5 stars

Katharina in the Coolock store was…

Katharina in the Coolock store was extremely helpful assisting me to choose a new dining table and chairs for my kitchen. Her expertise was outstanding 👏

18 June 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Marie

Thank you so much for your review. We really appreciate you choosing us for your new furniture and we are thrilled to see Katharina was able to assist you with your selection.

DKI Team

Rated 5 out of 5 stars

Excellent for Commercial Customers

As a commercial customer, we are extremely happy with the service provided by the staff at Des Kelly in Navan. From sales, to accounts, to fitting, we really were impressed. We will definitely be using them in the future.

22 May 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Alanna

Thank you so much for your review and your feedback. We really appreciate you taking the time to share this. We look forward to welcoming you back to store in the future.

DKI Team

Rated 5 out of 5 stars

Bought a new build and needed beds

Bought a new build and needed beds, I’ve always bought from Des Kelly and wouldn’t go anywhere else, Mary from Long mile Road, helped my 15yr old to pick out the bed she wanted and made her feel so
comfortable and no pressure put on her and us , my daughter was delighted trying out all the beds before finally setting on the one we bought, Mary your a legend

10 June 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Deborah

Thank you so much for your review. We are thrilled to see that you always choose us for your flooring and furniture. We are so happy Mary was able to assist you so well in store and we will be sure to share on your lovely review to her.

DKI Team

Rated 5 out of 5 stars

I went to des kelly long mile road as I…

I went to des kelly long mile road as I always do and had great service in the carpet department top class service as usual but especially today from a young man called michael highly recommend

17 June 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Laurence

Thank you so much for your review. We are thrilled to see you have returned to our Long Mile Road store and that Michael was able to assist you so well. We really appreciate you coming back to us.

DKI Team

Rated 5 out of 5 stars

Michael was really helpful

Michael was really helpful, he talked me through all options for flooring and gave me estimates of costs on the spot. A pleasure to communicate with and obviously very experienced.

17 June 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Noelle

Thank you so much for sharing your review and your feedback. We really appreciate you sharing this.

DKI Team

Rated 5 out of 5 stars

Great customer service

I recently went in to get fitted wood for my two bedrooms and carpet for my stairs. I talked with Chis who is a staff member. He was very helpful supported and kind. He knew how to do his job. I was so happy with not only the price but the service. Thank you Chris for making my job easier and I will be back again.

What an easy day it was for me no stress. I will write again when the job is done thank you to all at Des Kelly. Dublin.

16 June 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Alison

Thank you so much for your lovely review. We are so happy to see Chris was able to assist you so well in store. We really appreciate you choosing us for your new flooring and we look forward to completing your installation.

DKI Team.

Rated 5 out of 5 stars

Great Customer Service, huge range of options for all tastes and budgets!

We purchased a carpet for our stairs and landing at Des Kelly Sandyford. Kevin was extremely helpful, he explained everything so well and went through all of the different options and prices for what we had picked. He made the whole process so quick and easy - thank you Kevin!

16 June 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Aoife

Thank you so much for your review and for your feedback. We are so happy to see Kevin was able to assist you so well in store.

DKI Team

Rated 5 out of 5 stars

Huge range and very helpful

Huge range and very helpful, insightful staff. Not trying to sell you the most expensive but guide you to what suits your needs best.

16 June 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Stephen

Thank you so much for your lovely review and for your feedback. We are so happy to see this.

DKI Team

Rated 5 out of 5 stars

Katharina in Coolock was great to deal…

Katharina in Coolock was great to deal with and super helpful

13 June 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Ali

Thank you so much for sharing your review. We really appreciate you taking the time to share it.

DKI Team

Rated 5 out of 5 stars

Great service and advice

Gary was stellar! I knew nothing about floors and he made the process super easy. Great advice and support throughout. He was so accommodating when we needed to reschedule (twice). Very happy with the floors. Super quick installation, great quality. Will definitely go back to that store.

2 May 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Loic

Thank you so much for you lovely review and for your feedback. We really appreciate you choosing us for your new flooring and are thrilled you are happy with the final product. We look forward to seeing you back in store in the future 😊

DKI Team

Rated 5 out of 5 stars

V.helpful assistant.

V.helpful assistant.
Jeff helped with taking purchased bed to my car and fitted purchase into car.
Jeff was efficient enthuasistic and pleasant.
Thanks Jeff.

15 June 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Margaret

Thank you so much for sharing your review. We are so happy to see Jeff was able to assist you while in store.

DKI Team

Rated 5 out of 5 stars

Excellent service from receptionist…

Excellent service from receptionist Tomi at Westend

15 June 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Pauline

Thank you so much for your review. We appreciate you taking the time to share.

DKI Team

Rated 5 out of 5 stars

Outstanding Customer Service from Colm Brady

We had a fantastic customer experience at Des Kelly Interiors on the Long Mile Road, thanks to Colm Brady, who went above and beyond in helping us choose a new carpet for our stairs and landing.

Colm was approachable, friendly, and highly knowledgeable. He provided expert advice, thoughtful suggestions, and carpet swatches for us to take home, allowing us to compare colours and materials with our existing décor before making a decision.

He made the entire selection process effortless, and we are absolutely delighted with our new carpet. We cannot thank him enough for his outstanding customer care, support, and professionalism.

14 May 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Neil

Thank you so much for taking the time to share this wonderful review and for your feedback. We are thrilled to see Colm was able to assist you so well while in store. We really appreciate you choosing us for your new carpets. We will be sure to share this along to Colm.

DKI Team

Rated 5 out of 5 stars

My experience was amazing in des kellys…

My experience was amazing in des kellys not just because of the amazing sofas they have but the amazing staff, thank you mary for helping us get our sofa and showing us that the world isn't all bad I hope the store knows how lucky it is that your in it you truly made our experience one of a kind

15 June 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Yuuki

Thank you so much for taking the time to share your lovely review. We really appreciate you taking the time to share this and for choosing us for your new sofa.

DKI Team

Rated 5 out of 5 stars

I had an amazing experience in Des…

I had an amazing experience in Des Kelly’s today. We were helped by the most helpful, kind, supportive, and patient woman named Mary. She made the whole experience so enjoyable and stress-free. Mary, thank you so much for your patience, guidance, and for helping us choose our sofa. You truly gave us the best shopping experience today, and we really appreciate all of your help. Des Kelly’s is lucky to have you!

15 June 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Megan

Thank you so much for your lovely review for Mary. We are thrilled to see this and we will be sure to share this along to Mary.

DKI Team

Rated 5 out of 5 stars

Mary was amazing today going through…

Mary was amazing today going through awful family problems and she helped us completely went above and beyond for us I will be back because of her kindness !

15 June 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Emma

Thank you so much for taking the time to share your review. We are so pleased to see Mary was able to assist you in store and we look forward to seeing you back in the future.

DKI Team

Rated 5 out of 5 stars

Me and my mam were just in the store in…

Me and my mam were just in the store in the long mile road! Mary was amazing and so helpful!

15 June 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Ellen

Thank you so much for sharing your kind review for Mary. We will be sure to share this along.

DKI Team

Rated 5 out of 5 stars

Mary made our experience so easy and…

Mary made our experience so easy and enjoyable. Really wished we had have visited this store first, would have saved us stress and time. Will definitely be back again - thanks to Mary!

13 June 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi Andrea

Thank you so much for your lovely review. We really appreciate you taking the time to share it and we look forward to welcoming you back in to store in the future.

DKI Team

Rated 5 out of 5 stars

Fantastic customer service

We were looked after by Ross, who made the whole experience genuinely enjoyable from start to finish. He took the time to work out all of our dimensions for us, which took a lot of the stress out of the process, and his advice throughout was clear, knowledgeable and reassuring.
We ended up going with laminate flooring and also got help planning and picking out a carpet runner for our stairs, something we hadn't fully thought through before coming in. Ross guided us through the options patiently and helped us land on exactly the right choice.
Overall Ross is a credit to the team. Friendly, professional, and genuinely helpful, exactly the kind of person you want to deal with when making decisions like these. We wouldn't hesitate to go back or to recommend him to anyone looking for flooring. Five stars without question!

13 June 2026
Unprompted review
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Reply from Des Kelly Interiors

Hi there

Thank you so much for your lovely review. We are so happy to see this and that Ross was able to assist you with your new purchase. We really appreciate you choosing us for your new flooring.

DKI Team

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