DestinationSkin Reviews 452

TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

! often visit the Muswell Hill branch - lovely, friendly, helpful staff on reception who always go the extra mile to help. Dr Alexa is very skilled at administrating botox and fillers. She's very thor... See more

Company replied

Rated 2 out of 5 stars

Awful company Great staff hence 2 starts Staff are lovely however this company should be ashamed. Complete waste of time with lack of information when making a booking, long wait times to actually... See more

Company replied

Rated 5 out of 5 stars

Recently had Botox at DestinationSkin Birmingham, Marie was amazing. The staff were so friendly and helpful, with SO much knowledge. Really lovely environment and loved the atmosphere. Definitely comi... See more

Company replied

Rated 4 out of 5 stars

Laser hair removal has been something I have been wanting to do for years. Even after the first session I noticed a significant reduction in hair growth. I was also really grateful that despite hav... See more

Company replied

Company details

  1. Skin care clinic

Written by the company

We are the UK’s leading laser hair removal and skin specialists. Our practitioners are renowned for their exceptional level of experience at treating a range of common skin concerns including: Excess hair (laser hair removal) Acne Acne Scarring Ageing Skin Age Spots Broken Capillaries Excessive sweating Pigmentation Scars Skin tags Rosacea White spots Veins (facial & body) We are committed to educating and inspiring women and men to adopt advanced skin solutions that work. Thousands of people have already discovered the DestinationSkin difference, see how we can help you become you at your best.


Contact info

3.6

Average

TrustScore 3.5 out of 5

452 reviews

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Rated 5 out of 5 stars

Had a really great experience at…

Had a really great experience at DestinationSkin. Very professional, friendly and welcoming. Mercedes was very knowledgable and explained everything clearly. Definitely recommend

2 July 2019
Unprompted review
DestinationSkin logo

Reply from DestinationSkin

Hi Marianne,

Thank you for the great review, I'm very happy that you've had a positive experience and we hope we can help you in the future.

Rated 5 out of 5 stars

I was made to feel completely at ease…

I was made to feel completely at ease due to the staff being extremely warm and informative with the info. I am so happy with my results.

1 July 2019
Unprompted review
DestinationSkin logo

Reply from DestinationSkin

Hi Emily,

Glad to hear that you're happy with your treatments and thank you for giving us 5 stars!

Rated 5 out of 5 stars

I am happy about the treatments i…

I am happy about the treatments i received at DestinationSkin.
Kerry is such a wonderful person. She takes care of you and making sure you are comfortable, She really knows her job,

29 June 2019
Unprompted review
Rated 5 out of 5 stars

Botox

I have had Botox injections twice and the results were amazing. The staff were all very friendly and welcoming.

29 June 2019
Unprompted review
Rated 5 out of 5 stars

Completely a different person

I've struggled with excessive hair growth and terribly bumpy skin for as long as I can remember. I've tried different treatments over the years and they didnt work. Now I'm only a few treatments in so far and I truly feel like a different person! This is the only place to go. Everything from the clean space to the incredibly professional staff truly makes this place stand out from the rest

27 June 2019
Unprompted review
Rated 4 out of 5 stars

Great staff at Destination Skin

Great staff at Destination Skin. What I like about this place is, that they don't push you into buying their products or having their treatments done.
Prices are very reasonable too.
I would recommend this place!

27 June 2019
Unprompted review
Rated 5 out of 5 stars

Great Experience

Great experience from start to finish, it all seemed very professional, and I was well attended to. I have had no adverse affects so no complaints from me.

Thanks, will be back again

27 June 2019
Unprompted review
Rated 1 out of 5 stars

Awful experience from the start

27 June 2019
Unprompted review
DestinationSkin logo

Reply from DestinationSkin

Hello Hannah, I apologise that you've had an awful experience. I understand that this has now been resolved in the clinic and I hope you're happy with the outcome of this. If you have any other concerns please feel free to contact us at marketing@destinationskin.com and we'll try our best to help you.

Rated 5 out of 5 stars

Very friendly and welcoming

Very friendly and welcoming. Also they have good offers and keep in touch with their clients.
I look forward to going to DS and it’s affordable and sensibility priced
I have been to other clinics but this is by far the best in the ways that matter to me. They have excellent treatments and treat you like a valued client

27 June 2019
Unprompted review
Rated 1 out of 5 stars

Customer service poor

I came for my appointment. Both machines were broken. No slots to book another apppintmemt before my holiday and still waiting for that promised phone call ...

27 June 2019
Unprompted review
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Reply from DestinationSkin

Hello Philippa, I'm really sorry that you haven't been called back yet. This isn't the level of service that we would expect for our clients. A member of our team will be calling you back as soon as they can to resolve this for you.

Rated 5 out of 5 stars

The Lady's at Destination Skin…

The Lady's at Destination Skin Guildford are fantastic, I have been going there for years now for various treatments and every time I have felt welcomed, comfortable and left feeling fabulous :)

27 June 2019
Unprompted review
Rated 5 out of 5 stars

Destination Skin St Margarets

Destination Skin have always been my
Go to clinic for all my skin issues .
Hair removal and electrolysis. The team
are professional, right from front desk
To my therapist. Thank you for great
Results and more so great service .

26 June 2019
Unprompted review
Rated 1 out of 5 stars

Removed credit on my account without warning

I've visited two of the DestinationSkin clinics in London over the years however on my last visit I was informed that the £236 credit left on my course had expired. DestinationSkin employees fiercely up-sell courses and I hadn't been given prior notification that they were about to be removed from my account. I was asked to provide written proof that I still had credit on my account, yet DestinationSkin had never sent me any written proof of what was remaining nor the credit expiry date so that was impossible.
I found the Head Office to incredibly inflexible and I now have no incentive to (and out of principle won't) go to a DestinationSkin clinic in future.

25 June 2019
Unprompted review
DestinationSkin logo

Reply from DestinationSkin

Hello Caroline,

We usually send an email regarding any treatments that are due to expire and I can only apologise that this never happened for you and we would like to try to rectify this for you. Could you email your name and clinic name to marketing@destinationskin.com and we can find your details and see why you didn't receive an email and amend our processes and try to resolve this if we can.

Rated 5 out of 5 stars

super team

The team are always helpful, smiling and make you feel at ease. Good advice when it comes to the options of treatments

25 June 2019
Unprompted review

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