Destination Triumph Reviews 266

Item exactly what I wanted (Triumph short zip belt/jacket connector). Price was great. Shipping cost was a bit steep.

Excellent company to deal with. Very happy with purchase.

First time using this company (well done to the marketing team). I was about to buy a triumph tank bag without fixings and second hand for £200. I got a brand new one with, fixings and other covers and accessories for a fraction of the cost. Delivery was fast and well packaged.

Will never buy a bike off this lot again. Been a painful experience from the time they have your money, that’s when they ignore you, and don’t do anything to help you get what you paid for. Seriously avoid Destination Triumph at all costs if you don’t want disappointment. Awful 😡

I bought a used bike from Luca in October, everything went well arranging to view the bike. Paid for it on the day, then the service dropped off a cliff. It took 2 weeks to get the mileage correct on the paperwork and one month after taking delivery I’m still waiting for the registration paperwork. I have been pho and emailing them since mid November and I have not had one response.

Just bought an ex-demo from here and I've got to say my salesman Luca was a star. He made my experience of owning an MV special. All my questions and emails were answered promptly and he went over and above in ensuring the bike looked it's absolute best when I went to pick her up.
It was also nice to get a follow up call after I got the bike to make sure everything was still OK 👍

Great Black Friday price and free delivery. :-)

Great service. Really happy.

I’m still waiting on my money back on an item that you couldn’t deliver.

Again. If zero was available that would be my score. Since opening they were slowly losing their best staff and things started to fall apart. I purchased a new 400X and had nothing but trouble. I could live with a firm who genuinely wanted to help but these guys couldn’t care less. Even enjoying dishing out stress. The owners are about as bad an outfit I’ve ever had the misfortune of dealing with. Steer clear at all costs.

Hey I just purchased my bike from destination motorcycles..I spoke with Luca(Ktm side) and he was very easy to deal with..he kept me up to date with paperwork and when the bike would be ready which all went very smoothly so I had a very easy pleasant experience with them.i haven’t actually been to the store as i live 400 miles away and so I arranged to get the bike collected which was delivered the next day after collection.very pleased all round and wish them well with ongoing sales.cheers rich.

Great price but sadly 10 days to dispatch and link problems from confirmation email when checking my order had me thinking I had ordered of a scam site.
Parts are now here so thankfully it wasn't

I would give a 0 stars if it was available
I’ve been trying to source a part for my street triple for over a week now and all you get is either sales relaying a message to parts:/service or they don’t get back to you . Obviously they don’t want custom at this branch
My last attempt yesterday at 2.25pm they picked up the phone then hang up deliberately
How rude,would not recommend destination Triumph Washington
So glad I never brought my bike from here

Bought a bike through the Washington branch…really wish I hadn’t. Very helpful initially and brought a bike down from their Dorset branch for me to purchase after I saw it online…..when I went to collect the bike I was sat for a very long time waiting….there was an issue with taxing the bike/locating the logbook which turned out to be a good thing for me (so I was told) as I wouldn’t have to pay for the tax as they had to do it in person at the Dorset branch…..turned out to definitely not be a good thing….sat for even longer then eventually told all was good and I could go on my way….i asked for proof that bike was taxed and I was told it would be sent to me shortly via email….not comfortable riding without proof of tax I rode straight home and put the bike in the garage and that is where it has stayed since picking it up…..the proof of tax never came and neither did proof of the 24 month warranty which I was told came with it despite me chasing both several times….i also later spotted that the registration and mileage were incorrect on the purchase invoice…..anyway a week down the line and the bike still showed as untaxed and after I made a complaint and queried all of this I was told that I can reject/return the bike and they would collect it but I would not be refunded until I received the V5 and then returned it to them….lots of back and forth emails later and the saga still goes on nearly 2 weeks later the bike is still showing as untaxed, no v5 has materialised nor has one been issued according to gov website and the bike has still not been collected by the dealer! After this experience I would definitely not recommend this company!

I took a 2021model triumph speed twin for a test ride on return I noticed a o/s fork seal leaking. Told it would be rectified when I got it back after a week it started leaking again. They said it was not covered on the warranty fair enough I looked it up and it wasn’t. Then tried to tell me it was the near side that was leaking when a friend witnessed it was the o/s. In one conversation I was told they had fixed both seals and in another they had only fixed one side and the seal is still leaking. After such a short time of ownership of the bike and only 1200+ miles on the bike I would have thought they would have honoured and fixed the problem 😡 So not happy. If I could give no stars I would !!!

Genuine parts at great prices, easy to use website and parts delivered when arranged on time

Quality products delivered swiftly

Good communication Good product quick delivery and good price 👍

Destination Triumph Solent? I would not recommend this bunch to even my worst enemy. Purchased a second hand bike off them. First mistake. Nothing but grief since. First the bike wasn't ready when they said it would be. For some unexplainable reason they don't carry out the PDI so that it can come with the 1year Triumph approved warranty until you've paid the deposit. Also they completely messed up getting the V5 sorted, resulting in the bike no longer being taxed. Meaning I now have to apply for another V5. Total incompetence seems to be the only thing they're good at.

Friendly staff, happy to see you. The purchase was only for a small sum, but still felt valued as a customer