Detroit Axle Reviews 

1,725
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,446 reviews, most reviewers were somewhat happy with their experience overall. Many consumers frequently appreciate the highly competitive prices and affordable costs, making it budget-friendly to order replacement vehicle parts online. Numerous buyers also find the website ordering process very straightforward and highlight that standard shipments often arrive quickly. However, some reviewers were not happy with unexpected delivery delays, missing packages, and difficulties involving incorrect components. A few people also mentioned experiencing concerning quality issues, such as premature part wear or failures shortly after installation. Others additionally noted that certain component kits lacked essential mounting hardware needed to successfully complete vehicle repairs.

What people talk about most

Product

People report ambiguous experiences with the product, as many reviewers praise the affordable prices, great... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers praising fast and free two-day... See more

Order

Customers had ambiguous experiences with order, as many reviewers praised the easy online process, helpful... See more

Quality

Customers consistently note ambiguous experiences with quality, as opinions on product durability are sharply... See more

Price

Users describe positive interactions with price, highlighting great pricing, affordable costs, and reasonable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

When posed with the decision of OEM (most expensive option) or these quality parts (Breaks guaranteed for 10 years) I had to look at a few things the age of my vehicle and its condition. This went wel... See more

Company replied

Rated 4 out of 5 stars

Well made parts at decent prices, Only complaint that I can have is that with some of the component bundles (which in fairness are not labeled as "kits") other parts are needed to fully complete a jo... See more

Company replied

Rated 3 out of 5 stars

I really like dealing with Detroit axle and probably will continue to order from them. However I placed an order on Tuesday and it was logged on Wednesday. Promised delivery on Friday and delivered on... See more

Company replied

Rated 3 out of 5 stars

I’ve never had a problem with Detroit Axle before until now. I live in Michigan and have ordered from them multiple times. I was given an estimated delivery date of 3 days. Previous packages have arri... See more

Company replied


Company details

  1. Vehicle Parts Market
  2. Car Parts Manufacturer
  3. Auto parts shop

Written by the company

For over 20 years, Detroit Axle has grown into a leading worldwide retailer and distributor of OE re-manufactured and new aftermarket auto parts. We are committed to providing first-class products and outstanding customer service at an incredible value. Our rapidly expanding product lines include brakes and rotors, CV axles, rack & pinions, bearings, suspension parts, gearboxes, and much more.


Contact info

3.8

Great

TrustScore 4 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 58% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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3.8

All reviews

(1,725)

1,465 reviews in the last 12 months

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Rated 5 out of 5 stars
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear your order arrived quickly and that you were happy with the delivery time. Thank you for choosing Detroit Axle!

Rated 5 out of 5 stars

I have purchased from Detroit Axle on…

I have purchased from Detroit Axle on numerous occasions. I have also had the ole of speak with their customer support. They have always been extremely helpful and often an amazing product

6 August 2026
Unprompted review
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear you’ve had consistently positive experiences with our products and that our customer support team has been helpful. We truly appreciate your continued support. Thank you for choosing Detroit Axle!

Rated 2 out of 5 stars

Thieves & Liars!

Updated- Corrected
It took a while but found a supervisor, Eddie. Who truly investigated my issue/return and corrected the situation.
I do truly appreciate his attention to detail.
I will only say if returning an item, over document/take pictures so they don’t confuse your return with another.

21 July 2026
Unprompted review
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback. We’re sorry to hear about the issues you experienced with the brake set and the refund process. We understand how frustrating it can be when a returned item has not yet been refunded as expected. Please contact us at reviews@dearbornaxle.com with your order details so our team can investigate the refund and assist you.

Rated 5 out of 5 stars

The pair of rotars where cheaper from…

The pair of rotars where cheaper from you than one would have been by me. All the parts I ever ordered from you came within a day

5 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear you’re happy with our affordable pricing and fast delivery. We truly appreciate your continued support and are happy to provide quality parts at a great value. Thank you for choosing Detroit Axle!

Rated 5 out of 5 stars

Amazing shipping time

Amazing shipping time, all parts are quality.

2 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear you were happy with our fast shipping and the quality of our parts. Thank you for choosing Detroit Axle!

Rated 5 out of 5 stars

I’ve bought from Detroit Axle multiple…

I’ve bought from Detroit Axle multiple times and they are reliable every time.

2 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear you’ve had reliable experiences with your multiple purchases from Detroit Axle. We truly appreciate your continued support and trust in our products. Thank you for choosing Detroit Axle!

Rated 1 out of 5 stars

Got somebody else’s brakes from…

Got somebody else’s brakes from Connecticut there addressed and order form in box but my name on outside box so I’m further got mine

1 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback. We’re sorry to hear about the mix-up with your brake order. We tried to reach you by phone, but there was no answer, so we left you a message. Please let us know when would be a convenient time to reach you back so we can assist you.

Rated 3 out of 5 stars

I’ve never had a problem with Detroit…

I’ve never had a problem with Detroit Axle before until now. I live in Michigan and have ordered from them multiple times. I was given an estimated delivery date of 3 days. Previous packages have arrived on time and sometimes even earlier. They say everything is shipped from Detroit. Why is my package coming from Texas and taking a damn week then?

3 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re sorry to hear your recent order did not arrive within the expected timeframe. We understand how frustrating delays can be, especially as a returning customer, and we’d like the opportunity to look into what happened with your shipment. Please contact us at reviews@dearbornaxle.com with your order details so our team can investigate and assist you.

Rated 5 out of 5 stars

They have exactly what I need and brand new

They have exactly what I need. And good prices

1 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear you found the parts you needed at a great price. Thank you for choosing Detroit Axle!

Rated 2 out of 5 stars

I was emailed a discount code for 10%…

I was emailed a discount code for 10% off, but when I tried to use it the web site said that the code did not exist.

5 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we appreciate you bringing this to our attention. We’re sorry to hear you had trouble applying your discount code. Please contact us at reviews@dearbornaxle.com with your order details so our team can look into this and assist you. Thank you for choosing Detroit Axle!

Rated 5 out of 5 stars

Great prices and supper fast shipping.

Great prices and fast shipping, makes repairing my car easier.

4 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear you’re happy with our great prices and fast shipping, and that we could help make your vehicle repairs easier. Thank you for choosing Detroit Axle!

Rated 2 out of 5 stars

Slow shipping

2 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback. We’re sorry to hear your order did not arrive as quickly as expected. We appreciate your patience and would like the opportunity to look into your experience. Please contact us at reviews@dearbornaxle.com with your order details so our team can investigate and assist you. Thank you for choosing Detroit Axle!

Rated 5 out of 5 stars

Emma ,,was very professional and…

Emma ,,was very professional and knowledgeable .

5 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear Emma was able to provide professional and knowledgeable assistance. We’ll be sure to share your kind words with her. Thank you for choosing Detroit Axle!

Rated 1 out of 5 stars

It going to take 6 days to get a package

It going to take 6 days to get a package

1 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback. We’re sorry for the frustration regarding the delivery time. We called you regarding this feedback and were able to reach a resolution. If you need anything else, please feel free to reach out.

Rated 5 out of 5 stars

easy AND CONVIENT

5 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear you found our ordering process easy and convenient. Thank you for choosing Detroit Axle!

Rated 5 out of 5 stars

Fast and great product at a good price

Fast and great product at a good price

4 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear you’re happy with the fast service, quality of our products, and great value. Thank you for choosing Detroit Axle!

Rated 5 out of 5 stars

I feel all people are completely…

I feel all people are completely compitiat when ordering items and are great quality!!

4 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear you’ve had a positive experience with our team and are happy with the quality of our parts. Thank you for choosing Detroit Axle!

Rated 5 out of 5 stars

Very satisfied customer.

I lost the last parts that I ordered from you in a fire. I know that I will get the right parts when I order them. You have great quality parts and affordable prices. Your website is easy to use and verify the parts that I ordered are for the correct vehicle. I even send my customers to order parts from you. Thank you.

5 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear you trust us for quality parts, affordable pricing, and an easy ordering experience. We truly appreciate your continued support and your recommendation to your customers. Thank you for choosing Detroit Axle!

Rated 5 out of 5 stars
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear you had a great experience with our customer service team. Thank you for choosing Detroit Axle!

Rated 1 out of 5 stars

Was told my parts would be here Tuesday…

Was told my parts would be here Tuesday and now they say Friday and I never received communication that it changed

1 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback. We’re sorry to hear about the change in the expected delivery date and the lack of communication regarding the delay. We tried reaching you by phone but there was no answer, so we left a message. Please reach back out to us at reviews@dearbornaxle.com so we can review the order and assist you.

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