Detroit Axle Reviews 

1,724
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,446 reviews, most reviewers were somewhat happy with their experience overall. Many consumers frequently appreciate the highly competitive prices and affordable costs, making it budget-friendly to order replacement vehicle parts online. Numerous buyers also find the website ordering process very straightforward and highlight that standard shipments often arrive quickly. However, some reviewers were not happy with unexpected delivery delays, missing packages, and difficulties involving incorrect components. A few people also mentioned experiencing concerning quality issues, such as premature part wear or failures shortly after installation. Others additionally noted that certain component kits lacked essential mounting hardware needed to successfully complete vehicle repairs.

What people talk about most

Product

People report ambiguous experiences with the product, as many reviewers praise the affordable prices, great... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers praising fast and free two-day... See more

Order

Customers had ambiguous experiences with order, as many reviewers praised the easy online process, helpful... See more

Quality

Customers consistently note ambiguous experiences with quality, as opinions on product durability are sharply... See more

Price

Users describe positive interactions with price, highlighting great pricing, affordable costs, and reasonable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

When posed with the decision of OEM (most expensive option) or these quality parts (Breaks guaranteed for 10 years) I had to look at a few things the age of my vehicle and its condition. This went wel... See more

Company replied

Rated 4 out of 5 stars

Well made parts at decent prices, Only complaint that I can have is that with some of the component bundles (which in fairness are not labeled as "kits") other parts are needed to fully complete a jo... See more

Company replied

Rated 3 out of 5 stars

I really like dealing with Detroit axle and probably will continue to order from them. However I placed an order on Tuesday and it was logged on Wednesday. Promised delivery on Friday and delivered on... See more

Company replied

Rated 3 out of 5 stars

I’ve never had a problem with Detroit Axle before until now. I live in Michigan and have ordered from them multiple times. I was given an estimated delivery date of 3 days. Previous packages have arri... See more

Company replied


Company details

  1. Vehicle Parts Market
  2. Car Parts Manufacturer
  3. Auto parts shop

Written by the company

For over 20 years, Detroit Axle has grown into a leading worldwide retailer and distributor of OE re-manufactured and new aftermarket auto parts. We are committed to providing first-class products and outstanding customer service at an incredible value. Our rapidly expanding product lines include brakes and rotors, CV axles, rack & pinions, bearings, suspension parts, gearboxes, and much more.


Contact info

3.7

Average

TrustScore 3.5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 58% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(1,724)

1,465 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick

Quick, right parts and greet prices

7 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear you’re happy with the quick delivery, correct parts, and great prices. Thank you for choosing Detroit Axle!

Rated 5 out of 5 stars

Good product

Good product
Thanks

4 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear you’re happy with the product. Thank you for choosing Detroit Axle!

Rated 3 out of 5 stars

It doesnt let you know ahead of time…

It doesnt let you know ahead of time the shipping time

6 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback. We apologize for the lack of clear shipping time estimates prior to placing your order. We appreciate your input and will take your comments into consideration as we work to improve our checkout experience.

Rated 3 out of 5 stars
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback. We apologize for the issue you experienced with our website processing your order slowly, and we appreciate your patience. We will take your comments into consideration as we continue working to improve our website's performance.

Rated 5 out of 5 stars

Always fast and great prices.

Always fast and great prices.

4 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear you’re consistently happy with our fast service and great prices. Thank you for choosing Detroit Axle!

Rated 5 out of 5 stars

Quick service

Quick service

3 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear you’re happy with the quality of our parts, fast shipping, and affordable pricing. Thank you for choosing Detroit Axle!

Rated 5 out of 5 stars
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear you’re happy with the quality of our parts, fast shipping, and affordable pricing. Thank you for choosing Detroit Axle!

Rated 5 out of 5 stars

Great quality parts,fast shipping and…

Great quality parts,fast shipping and it's cheap.

3 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear you’re happy with the quality of our parts, fast shipping, and affordable pricing. Thank you for choosing Detroit Axle!

Rated 5 out of 5 stars

It's Awesome

It's Awesome. cheaper than a name brand parts store Quality stuff

6 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear you’re happy with the quality of our parts and the value they provide compared to other parts stores. Thank you for choosing Detroit Axle!

Rated 4 out of 5 stars

Cost effective, Great Guarantees.

When posed with the decision of OEM (most expensive option) or these quality parts (Breaks guaranteed for 10 years) I had to look at a few things the age of my vehicle and its condition. This went well in my decision making, I can maintain my vehicle and it can be cost effective. When it comes to delivery it is fast but often times the box gets tossed around due to its weight instead of a handcart used by and for the employee's safety. Because of this the bottom break box smashed.

6 August 2026
Unprompted review
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it! We're glad to hear that our parts provided a cost effective solution for your vehicle, and we appreciate your comments regarding the delivery packaging as well. Thank you for choosing Detroit Axle!

Rated 5 out of 5 stars
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear you’ve consistently received the right parts from us. Thank you for choosing Detroit Axle!

Rated 4 out of 5 stars

It was easy to order but when I paid…

It was easy to order but when I paid the delivery went from 2 days to 5 days. Whay?

6 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback. We apologize for the unexpected change in your delivery timeline and understand how frustrating that can be. We appreciate your comments and will use them to help improve our service moving forward.

Rated 5 out of 5 stars

Easy parts listening

Easy parts listening

3 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear you found it easy to locate the parts you needed. Thank you for choosing Detroit Axle!

Rated 5 out of 5 stars

Quick delivery

Quick delivery, fair price

3 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear you were happy with our quick delivery and fair pricing. Thank you for choosing Detroit Axle!

Rated 1 out of 5 stars

I order from you guys multiple the…

I order from you guys multiple the first time you guys updates on packages are late so my package got stolen which I had to purchase the same parts from you guys again because I dident get my money back from you guys or the delivery company when I clealy had video of someone stealing the package due to you guys delay of updating package drop off . Ok now i just played another order same problem the package say it will be delivered today but im looking out the window yesterday and book FedEx truck and my package is here yet still no update to my emails from you guys that my package has been delivered early which it could of got stolen again and u guys don’t refund for that fix it asap

3 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback. We’re sorry for the frustration you experienced with the delivery updates and understand your concerns regarding your packages. We have called you regarding this feedback and have reached a resolution. Should you need any further assistance, please don’t hesitate to reach out.

Rated 5 out of 5 stars

Great service and fantastic price

Great service and fantastic price

3 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear you were happy with our service and found our pricing to be a great value. Thank you for choosing Detroit Axle!

Rated 4 out of 5 stars

Fast Help

Spoke With Peter About A 6pc Sway Bar/upper control arm Set that only came with 3 pieces, He Offered A Refund Or A New Set Of Parts. I Took The Offer For The Parts Because I Really Needed them And I Appreciate the Fast Delivery, I Was Frustrated With My Order But Thanks to Him Im All Tooken Care Of

6 August 2026
Unprompted review
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it! We're glad to hear that Peter was able to assist you quickly, get your set taken care of, and deliver the remaining parts fast. Thank you for choosing Detroit Axle!

Rated 1 out of 5 stars

I ordered front rotors for my 2019 Ford…

I ordered front rotors for my 2019 Ford escape they sent me the wrong rotor so I sent them back and now they refuse to give me my money back they said they were not in the same condition they were never put on a vehicle how when they were the wrong damn ones so I will never order off of these people again and trust me they kept the money they probably needed money for their own pocket I'm sure of that they're a bunch of scammers

29 July 2026
Unprompted review
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback. We’re sorry to hear about the issue with the rotors and the concerns you experienced with the return and refund process. We understand how frustrating it can be when there is a disagreement regarding the condition of a returned item. Please contact us at reviews@dearbornaxle.com with your order details so our team can investigate the return and assist you.

Rated 5 out of 5 stars

The shipping time was great

The shipping time was great, the control arm was built well and fit right in replacing the factory one that broke in two. All the parts that I have ordered have been good and very reasonably priced.

3 August 2026
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear the control arm was well built, fit correctly, and arrived quickly. It’s great to know you’ve been happy with the quality and value of the parts you’ve ordered from us. Thank you for choosing Detroit Axle!

Rated 5 out of 5 stars
Detroit Axle logo

Reply from Detroit Axle

Thank you for your feedback, we really appreciate it. We’re glad to hear your order arrived quickly and that you were happy with the delivery time. Thank you for choosing Detroit Axle!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look