I ordered a 2 seater leather recliner. Quality of leather is good and it is well made but the design is so poor and frankly heading towards dangerous. It is in 2 parts with left being separate to the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Beautiful sofa! Helpful service over WhatsApp to ask any questions and swatches were sent out swiftly. We absolutely love the sofa, it looks beautiful, was easy to put together, it's super comfortabl... See more
From start to finish this company was great to deal with. I bought 2 mattresses over a year ago and just bought another bespoke one 3 weeks ago. The quality you get for the price you pay is unbeli... See more
My experience with df beds was great the best part this company is the communication is seamless. Fast delivery.courer very good letting you know when you receiving. The goods . We had couple issues t... See more
Company details
- #79 of 84 best companies in Mattress Shop
- #111 of 116 best companies in Bed shop
- #207 of 223 best companies in Bedroom furniture shop
- #377 of 398 best companies in Home Furniture Shop
- #112 of 115 best companies in Living room shop
- #87 of 91 best companies in Sofa store
Contact info
24 WEST PARK ST, WF13 4LA, DEWSBURY, United Kingdom
- 07702117182
- DFBEDS@HOTMAIL.COM
- dfbeds.com
Replied to 28% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service
Great customer service and advice provided on the different mattresses available and I am really happy with the bed. Kept informed with the delivery and the delivery team were really helpful.
Great service and product
Really great service from point of ordering to delivery. The bed ordered is great quality product and comfortable, highly recommend.
Top company good product and price
I purchased my home cinema sofa from DF…
I purchased my home cinema sofa from DF Beds, taking a chance on a new company. However, the service from start to finish exceeded my expectations. From sales assistance to material selection, I opted for the padded reclining sofas. The quality and service surpassed my experiences with high street brands in the past. DF Beds has gained a lifelong repeat customer. Thank you!
10 out of 10 service and product
10 out of 10 service and product. I ordered a bespoke bed set including an ottoman box and it was delivered on time and the product it self was top quality and I’ve had the best sleep ever since
Great customer service and delivered in…
Great customer service and delivered in time
Easy assembly, comfy sleep
Ordered expected it to come after the weird snowy freeze that hit, but arrived before i expected IN the snow. Delivered to my room and was so easy to set up. Was made up in under 8 minutes and I had my bedding on ready for the night and best sleep ever. Have had this bed for months now, easy to lift, spacious and comfortable. Highly recommend +++
Great quality, super comfy!
I was worried about ordering a bed online as I’d always shopped in store but I was pleasantly surprised. Great quality, seamless delivery and great communication from the company from the get go, will definitely be ordering all my beds from here from now on!
Great product very responsive company…
Great product very responsive company really helped with all the questions i had really happy with my order overall particularly how the delivery drivers helped with taking the bed to my flat on the first floor 10/10
Product is as described
Product is as described
Communication from the office was just amazing spot on
And delivery I was kept up to date on time
Would definitely use again

Reply from DF Beds
Great bed
Great bed, great service.
Very pleased with this shopping experience.
Would buy from and recommend DF Beds

Reply from DF Beds

Reply from DF Beds
From start to finish this company was…
From start to finish this company was great to deal with. I bought 2 mattresses over a year ago and just bought another bespoke one 3 weeks ago. The quality you get for the price you pay is unbelievable, I saved £2100.00 with these guys than going to a retailers. The quality and service both times has been exceptionally outstanding. I spoke with Faheem who was attentive and customer focussed.
Honestly can’t recommend DF Beds enough, thank you for a great service.
Don’t hesitate to buy from them as you will not be disappointed!!
Bespoke Mattress from DF Beds
I went to the showroom in Batley where I was greeted and shown around and asked what it is I am looking for. The owner discussed in detail and provided me with bespoke mattress options. The customer service was excellent, the showroom was lovely to view, and had so many different options/colours for bed frames. I placed the order and within 5 days the mattress arrived. I would definitely recommend DF Beds, as the mattress I received was perfect for me. 10/10 for customer satisfaction. And much better value for money than brand retailers.
Very happy customer
We’re really happy with the mattress and will recommend you to family and friends and will deffo buy from this company again. The customer service representative was so helpful and went above and beyond to get our mattress out to us with a very tight turnaround.
Good quality bed and mattress. Super quick delivery.
Purchase - 3 Items
1. Ottoman storage bed: Grey Linen.
Good: Excellent quality. Sturdy and built like a tank. Good for price.
Bad: Gas Pistons are not good. Bed is held down by fiber straps. You will need a heavy mattress to keep it closed. One strap broke already as it was just stapled.
Summary: Would not recommend the ottoman. Needs a little revision.
2. Headboard: Horizontal Slatted design.
Good: Good build quality. Soft foam and quite exceptional comfort for a headboard. Nothing to complain about.
3. Mattress: 45000 Pocket Spring with pillow top.
Good: Well constructed. Very good quality.
Took a little time to settle in.
Bad: Pillow top is average. Not luxurious. Will need a mattress topper on top of this as the pillow top is quite pitted in places and uniformity is poor.
Summary on mattress:
Recommend it. Better priced to similar quality mattress which sell for 3 times the price.
The service I have received from the sales department has been amazing
The service I have received from this online bed supplier has been so much more than fantastic, professional friendly and super knowledgeable..
I made a choice error with my personal mattress, And the company quickly WOWed my customers experience offering me a solution,
Wayyyy more than I expected
10/10 the bigger companies could learn from this small independent firm.. will definitely buy again..
customer service journey is outstanding
FYI
I work as a hotel manager so I know I will definitely be doing more professionally business with them. Please over the next 6 months
I can't praise this company enough
I can't praise this company enough! Fantastic service from ordering to receiving absolutely fantastic products. Excellent quality and really quick delivery. 5*
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







