DFH Logistics Reviews 

422
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 405 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the support staff is exceptionally helpful, polite, and responsive throughout the entire shipping process. People truly appreciate the clear communication and regular tracking updates provided, which consistently ensure a smooth and stress-free experience. Consumers also note that international shipments generally arrive safely and on time, benefiting from careful packaging and professional handling. They state that rates are very reasonable and affordable without ever compromising on reliability or overall service quality. However, some people mentioned that occasionally packages experienced minor delivery delays or other logistical hurdles along the way.

What people talk about most

Service

Reviewers mention positive feedback about service, noting reliable, professional, and trustworthy assistance... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising fast shipping times, safe... See more

Staff

Customers consistently note positive experiences with staff, frequently highlighting helpful, responsive, and... See more

Customer service

People report positive experiences with customer service, highlighting exceptional communication, constant... See more

Response time

Users describe positive interactions with response time, highlighting that reviewers consistently received... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It is always a great pleasure to work with Yoyo from DFH. They are super helpful and friendly and always response quickly to any question and giving regular updates on our shipment. Despite the... See more

Company replied

Rated 5 out of 5 stars

Working with Wendy as my shipping agent has been one of the best decisions I’ve made! Her communication is exceptional, she responds quickly, and she made the entire process so much easier. I especial... See more

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ I had a great experience with this cargo company shipping my goods to Canada. Their service was reliable, professional, and trustworthy. My goods arrived safely, and I truly appreciate the c... See more

Company replied

Rated 5 out of 5 stars

I was looking for a trustworthy company that could help me ship items internationally. They were extremely responsive, helped me with every detail, and left me not having to worry about anything. I've... See more

Company replied


Company details

  1. Freight Forwarding Service

Written by the company

DFH Logistics, established in 2013 and headquartered in Shenzhen, China, is a professional and reliable freight forwarder dedicated to providing one-stop global shipping solutions from China to all over the world. We pride ourselves on offering 2–4 fully customized shipping plans for every shipment, with no MOQ limits, supporting both commercial and personal clients regardless of time or budget constraints. Our comprehensive services cover air freight, sea freight, express freight, railway freight, truck transportation, and DDP delivery. We also provide a full range of premium value-added services, including pickup from multiple suppliers across China, cargo consolidation, goods quality and quantity inspection, repacking, labeling, and free warehousing. We specialize in seamless door-to-door delivery. For clients without a business license, we professionally handle customs clearance, tariff payment, and last-mile delivery, ensuring your goods arrive safely at your doorstep. Supported by 24/7 customer service and a 99% on-time delivery rate, we make international shipping simple, transparent, secure and worry-free.


Contact info

4.9

Excellent

TrustScore 5 out of 5

422 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(422)

422 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service and smooth communication

Good service and smooth communication. My cargo arrived safely and on time. Thank you for your professional support

22 September 2026
Unprompted review
DFH Logistics logo

Reply from DFH Logistics

Thank you for choosing DFH Logistics! 😊 We’re glad your cargo arrived safely and on time with smooth communication. We truly appreciate your trust and support!

Rated 5 out of 5 stars

I got my shipment well in time

I got my shipment well in time, I will definitely ship with them on my next order. I recommend them.

16 September 2026
Unprompted review
DFH Logistics logo

Reply from DFH Logistics

We’re happy to hear your shipment arrived on time! 😊 Thank you for recommending DFH Logistics and for choosing us for your delivery from China. We truly appreciate your support and look forward to handling your next order.

Rated 5 out of 5 stars

Great customer service and they are…

Great customer service and they are fast and reliable

21 September 2026
Unprompted review
DFH Logistics logo

Reply from DFH Logistics

Thank you for choosing DFH Logistics! 😊 We’re glad you found our service fast and reliable. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

I am very satisfied to your service nd…

I am very satisfied to your service nd my parcel also very safely installed at my location,
I am very happy to deal with you thank you very much👍

21 September 2026
Unprompted review
DFH Logistics logo

Reply from DFH Logistics

Thank you for choosing DFH Logistics! 😊 We’re happy to hear your parcel arrived safely and that you’re satisfied with our service. We truly appreciate your trust and look forward to serving you again!

Rated 5 out of 5 stars

I recommend it, a very professional team 👌

A very professional team! They took the time to explain everything right from the start (rates, shipping methods, etc.). My order was delivered quickly from China to France. I recommend them 100% and will use their services for future shipments. Thanks to the team! 👌

3 September 2026
Unprompted review
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Reply from DFH Logistics

Thank you for your kind words and recommendation! 😊 We’re glad our team made your shipment from China to France smooth and fast. We truly appreciate your trust in DFH Logistics and look forward to serving you again!

Rated 5 out of 5 stars

Great service!

Delivered my heavy sets of rubber gym floor to Thailand well! Miya was very responsive as well. Thank you!

15 July 2026
Unprompted review
DFH Logistics logo

Reply from DFH Logistics

Thank you for choosing DFH Logistics! 😊 We’re glad your heavy rubber gym flooring arrived safely in Thailand and that Miya provided responsive support throughout the shipment. We appreciate your trust and look forward to helping with your future shipments from China!

Rated 5 out of 5 stars

DFH stands for efficiency and customer centric approach

Eva and the team have been a pivot part of my shipping needs from China to NZ. The customer service support through direct channel using today’s communication technology like WeChat and WhatsApp turn requirements into deliverables a lot faster. I’m happy to have DFH logistics looking after my business.
To add a little to what they will do for you: during a business trip to Shanghai I had issue dispatching a parcel through China Post, after contacting Eva she arranged a local courier company to pick up my parcels from the hotel shipping to DFH warehouse. Turnaround time between the time I asked Eva to help me to the time I was handling my parcels to the curriers person, 20min. That’s efficiency in its core! Thanks DFH. I look forward to doing many more business in the near future.

Best regards

17 September 2026
Unprompted review
DFH Logistics logo

Reply from DFH Logistics

Thank you for sharing such a wonderful experience with DFH Logistics! 😊 Going the extra mile for our customers is what we strive for, and we truly appreciate your trust and continued support. We look forward to handling many more shipments for your business!

Rated 5 out of 5 stars

From the first point of contact

From the first point of contact, DFH Logistics impressed. I needed a consignment collected from a factory and they made it effortless. Same day collection 📦, shipped DDP the very next day and delivered to the UK in just 11 days. For an international freight forwarding service, that kind of turnaround is exceptional. Alan, the service manager, deserves a particular mention. professional, responsive and a pleasure to deal with throughout. If you're looking for a reliable freight forwarding partner, look no further. Couldn't recommend DFH Logistics highly enough. ⭐⭐⭐⭐⭐

17 September 2026
Unprompted review
DFH Logistics logo

Reply from DFH Logistics

Thank you for your fantastic review and for choosing DFH Logistics! 😊 We’re delighted that Alan made your factory collection and DDP shipment to the UK so smooth, with delivery in just 11 days. Your trust and recommendation mean a great deal to our team. We look forward to supporting your future shipments from China!

Rated 5 out of 5 stars

This was my first time shipping…

This was my first time shipping products from China to the USA, and I started with a small trial shipment. I had a great experience with DFH Logistics, especially with my manager, Laura.
She kept me updated throughout the entire process and was always quick to answer all my questions, even outside of her working hours. As a first-time importer, I really appreciated her support and communication — she made the whole process much easier and less stressful.
Thank you, Laura! I’ll definitely work with DFH Logistics again for my future shipments.

15 September 2026
Unprompted review
DFH Logistics logo

Reply from DFH Logistics

Thank you for trusting DFH Logistics with your first shipment from China to the USA! 😊 We’re delighted that Laura’s clear communication and patient support made your trial shipment easier and less stressful. We truly appreciate your support and look forward to helping with your future shipments.

Rated 5 out of 5 stars

An amazing company to work with

Special thanks to Wendy. An amazing company to work with, staff are very professional and organised. They provide quick response times and efficient shipping methods. Would definitely recommend 👍.

15 September 2026
Unprompted review
DFH Logistics logo

Reply from DFH Logistics

A big thank you for your kind words and for recognizing Wendy’s support! 😊 We’re glad our team made your shipping experience professional, organized, and efficient. Your recommendation means a lot to DFH Logistics, and we look forward to helping you with your next shipment from China.

Rated 5 out of 5 stars

Fast and reliable service

Fast and reliable service, delivery is top notch.quick response from the representative.

4 September 2026
Unprompted review
DFH Logistics logo

Reply from DFH Logistics

😊 Thank you for choosing DFH Logistics. We appreciate your trust and look forward to supporting your future shipments from China.

Rated 5 out of 5 stars

The service is excellent

The service is excellent! I really appreciate Jade’s attention and professionalism. She always meets all of my expectations, and I truly value how serious, honest, and trustworthy they are. Their work is fast, clean, and very well done. I’m very happy with the service and would definitely recommend them!

14 September 2026
Unprompted review
DFH Logistics logo

Reply from DFH Logistics

Thank you for your wonderful feedback! 😊 We’re delighted to hear that Jade has provided professional, honest, and reliable support. Your trust and recommendation mean a lot to DFH Logistics, and we look forward to serving you again!

Rated 5 out of 5 stars

Both experiences have been smooth.

Both experiences have been smooth.

14 September 2026
Unprompted review
DFH Logistics logo

Reply from DFH Logistics

😊 Thank you for your continued trust and support to DFH Logistics. It’s a pleasure to serve you, and we look forward to helping with your next shipment from China.

Rated 5 out of 5 stars

Excellent service at the best prices

Excellent service at the best prices! I would like to give a special thank you to Emily, who was incredibly professional, patient, and helpful throughout the whole process. She explained everything to me clearly, answered my million questions with great patience, and made my very first purchase from China to the UK as easy and stress-free as possible.
Emily always kept me updated about the journey and progress of my parcel, which gave me great peace of mind. I’m extremely happy with the service I received and would definitely recommend this company to everyone!
Thank you so much, Emily, for making my first experience so smooth and easy! ❤️

14 September 2026
Unprompted review
DFH Logistics logo

Reply from DFH Logistics

Thank you for your wonderful review! 😊 We’re especially pleased that Emily made your first shipment from China to the UK so clear and stress-free. Her patience and regular updates are exactly the care we aim to provide at DFH Logistics. We truly appreciate your trust and recommendation, and look forward to helping you again!

Rated 5 out of 5 stars

Quick and efficient service if you are…

Quick and efficient service if you are shipping to South africa, would highly recommend them for all your export needs from China

11 September 2026
Unprompted review
DFH Logistics logo

Reply from DFH Logistics

Thank you for recommending DFH Logistics! 😊 We’re pleased to hear you found our service quick and efficient for your shipment to South Africa. Your support means a lot to us, and we look forward to assisting you with your future export needs from China.

Rated 5 out of 5 stars

Aș usual

Aș usual-Miya had very prompt answers and helped me for an easy deliver, right in time!! Thank you very much 🤗

10 September 2026
Unprompted review
DFH Logistics logo

Reply from DFH Logistics

We’re so pleased to hear that your shipment arrived on time and that our team kept things easy for you! 😊 Thank you for your continued trust in DFH Logistics. We appreciate your support and look forward to helping with your next shipment from China.

Rated 5 out of 5 stars

Jenny is the best

Jenny is the best. Made our logistics very easy and was made on time quick!

12 September 2026
Unprompted review
DFH Logistics logo

Reply from DFH Logistics

Thank you for choosing DFH Logistics! 😊 We’re delighted that Jenny made your shipping process easy and helped ensure your shipment arrived on time. We truly appreciate your trust and support and look forward to assisting you again with your next shipment from China.

Rated 5 out of 5 stars

Sherry was great

Sherry was great. Ashe was always responsive and patient with my concerns. Most of what I do is very last minute. But as soon as payment for the delivers were made I got my shipment within three days. I did request for them to be air cargoes over as i didn’t have time to wait for them to be shipped. Thanks for Sherry, I’ll be back to do business with you again .

7 September 2026
Unprompted review
DFH Logistics logo

Reply from DFH Logistics

Thank you for choosing DFH Logistics! 😊 We’re delighted that Sherry provided patient, responsive support and helped arrange your urgent air cargo shipment. We’re glad your goods arrived within three days. We truly appreciate your trust and look forward to supporting your next shipment from China.

Rated 5 out of 5 stars

Good and very helpful ☺️

11 September 2026
Unprompted review
DFH Logistics logo

Reply from DFH Logistics

Thank you for your kind words and support! 😊We truly appreciate your trust in DFH Logistics and look forward to assisting you again.

Rated 5 out of 5 stars

I had such a great experience with DFH…

I had such a great experience with DFH Logistics! They delivered my merchandise all the way from China straight to my doorstep, and the process was smooth from start to finish.

What really stood out to me was how affordable their service was, without compromising on reliability. Their communication was also excellent, I was kept updated throughout the process and always knew what was happening with my shipment.

My order arrived safely and exactly where it needed to be. I’m really happy with the service and would definitely recommend DFH Logistics to anyone looking for an affordable and reliable logistics partner. 🙌🏽

Thank you, DFH Logistics! I’ll definitely be using your services again

6 August 2026
Unprompted review
DFH Logistics logo

Reply from DFH Logistics

Thank you so much for your kind words and for choosing DFH Logistics! 😊 We’re delighted that your shipment from China arrived safely at your doorstep with smooth communication and an affordable shipping solution. We truly appreciate your trust and recommendation, and we look forward to serving you again!

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