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Digital Planet Reviews 587

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TrustScore 4.5 out of 5

4.7

Web hosting company
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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its reliability and excellence, often highlighting the exceptional customer service provided. Many people appreciate the quick response times and the helpfulness of the staff, noting their willingness to go above and beyond to assist. Consumers frequently mention renewing their subscriptions, with some being long-term customers for several years, indicating high satisfaction with the service and support. However, some customers also noted issues with customer service, reporting a lack of response or acknowledgement to their queries, particularly through WhatsApp. A few people experienced problems with their accounts, such as premature expiration or not receiving the promised channels after payment. There were also occasional complaints about the service being unreliable, with frequent blocking and slow restoration times, and some users found the channel selection to be unsatisfactory, particularly regarding non-UK content.

What people talk about most

Service

Customers had positive experiences with service. Many reviewers praise the excellent and reliable service,... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting its excellence and... See more

Subscription

Consumers find subscription experiences to be largely positive, with many happily renewing for their second,... See more

Response time

Reviewers highlight positive aspects of response time, noting fast and polite responses from customer... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, politeness, and quick response... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have just renewed for a second year with Digital Planet and I am very happy with the service. It is very stable, with a large selection of Live TV channels, films and TV series selection. Very relia... See more

Rated 5 out of 5 stars

Brilliant service which I have renewed my subscription once more. Price is awesome quality of channels are fantastic. Could not fault in anyway, will carry on using for the foreseeable future, keep up... See more

Company replied

Rated 5 out of 5 stars

Phenomenal service. This is my 4th provider, i did 24hr, 1 month, 3 months, and a further 3 months as from today. The price is fantastic for the quality of all 3 areas, cinema films within weeks,... See more

Company replied

Rated 5 out of 5 stars

As l am old school and not technically minded, l have needed help with some installation issues, for example l don't know what copy and paste to browser means. The guy's at Digital planet have been... See more

Company details

  1. Web hosting company
  2. Adventure Sports
  3. Movie streaming service
  4. New service
  5. Telecommunications service provider

Written by the company

IPTV UK | Best UK IPTV Subscription Provider | IPTV Services UK British IPTV – Get the best IPTV UK subscription services from DIGITAL PLANET, one of the best UK IPTV providers. Enjoy seamless streaming & premium channels with IPTV UK. With over 23,000 worldwide channels and 94,000 on-demand videos (VODs), we have an extensive collection that caters to all your viewing preferences. At DIGITAL PLANET, we believe in keeping things fresh and exciting. That’s why we provide daily updates to our channel lineup and VOD library, ensuring you never run out of options for your entertainment needs. At DIGITAL PLANET, we prioritize your satisfaction and offer excellent 24/7 customer support on WhatsApp and Email. Join our community of 2,100+ IPTV users in the UK and experience exceptional service. Join us at DIGITAL PLANET and experience a world of entertainment like never before! Best Stable iptv provider in UK.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

587 reviews

5-star
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1-star

Replied to 83% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Brilliant service

Been using Digital Planet for a few years . Great service, Great reliability. You can always get help if needed. Its so stable. NEVER freezes (unlike some) Will always renew.

17 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent product and service

Excellent product been using it for a couple of years now. Had couple of minor tech issues during this time but they were sorted out really quickly
Customer service is second to none
Just renewed for another year
Would highly recommend this service

4 January 2026
Unprompted review
Rated 5 out of 5 stars

Best I’ve used by far

I have used many different services over the years but Digital Planet has by far been the best - quick an easy to use, many options to watch a certain channel, but most of all when there is any sort of problem which is honestly rare they keep you updated, WhatsApp is always quick to respond and help.. Genuinely a brilliant service

3 January 2026
Unprompted review
Rated 4 out of 5 stars

Top deal tv

Been with digital plant 14 months great service odd hiccup but resolved quickly great service

3 January 2026
Unprompted review
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Reply from Digital Planet

Thank you for your continued support over the past 14 months. We’re pleased to hear that you’ve had a positive experience overall and that any occasional issues were resolved promptly. Maintaining a reliable service and responsive support remains our priority.

We appreciate your feedback and your trust in Digital Planet.

Rated 5 out of 5 stars

Amazing platform

Amazing platform , been using them for 2 years with no problems at all!!
They are 100% the best out there and highly highly recommend!

30 December 2025
Unprompted review
Rated 5 out of 5 stars

Don’t bother with any others !!

Had for 3 months and experienced no issues at all no buffering , no lagging and certainly no complaints!! Would recommend Digial Planet and have done to friends and family………..don’t bother with any others especially for the UK.
Great experience and communication from the team at DP

28 December 2025
Unprompted review
Rated 1 out of 5 stars

Ignore all this nonsense posted on here…

Ignore all this nonsense posted on here by bots this is a massive scam . Arabic tv shows and no support my sub cut off 5 months early and the what’s app and telegram support stopped replying.

27 December 2025
Unprompted review
Digital Planet logo

Reply from Digital Planet

We strongly reject the claims made in this review. Digital Planet does not engage in deceptive practices, and we do not cut subscriptions short without cause. If a subscription issue occurred, it would have been due to a technical, billing, or account-related matter — not intentional misconduct.

Our support channels remain active, and we respond to genuine customer inquiries. We encourage the reviewer to contact us directly through our official website with their subscription details so the matter can be properly investigated and resolved.

We remain committed to providing a reliable service and transparent support to all legitimate customers.

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