Dickies Life Reviews 589

TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

Would probably be quicker to drive to Europe, do some duty free shopping, spend a few days walking around Paris, stop off in Holland for a bite to eat, visit Denmark, and do a tour of Germany and then... See more

Rated 1 out of 5 stars

First order didn’t arrive, replacement order was duplicated by fault on website and neither order was delivered. Yodel claimed they tried to deliver three times (they didn’t) and then returned parcel... See more

Rated 1 out of 5 stars

Ordered a top for my daughter for Christmas, chose pick up point for delivery but wasn't told where this pick up point would be. Contacted customer service who said they would get back to me. 5 day... See more

Rated 1 out of 5 stars

Absolutely awful! Website is misleading and constructed to deceive (in my opinion). 4 items, (only knowingly ordered two) however... order took over a week to arrive. RETURNING ORDER HAS AND SIL... See more

Company details

  1. Men's clothes shop
  2. Activewear shop
  3. Bags and luggage shop
  4. Clothing Shop
  5. Streetwear store

Information provided by various external sources

Dickies men's fashion clothing, skate and streetwear


Contact info

1.4

Bad

TrustScore 1.5 out of 5

589 reviews

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Rated 1 out of 5 stars

An absolute joke

An absolute joke, I ordered from Dickies almost 3 weeks ago with next day delivery and I still haven’t received my parcel.

11 December 2018
Unprompted review
Rated 1 out of 5 stars

I revieved an email a while after…

I revieved an email a while after placing and paying for an order, to say the items were no longer in stock! They asked if I would like them in alternative colours at mo further cost, to which I agreed, yet I still do not have these items 2 weeks later

9 December 2018
Unprompted review
Rated 5 out of 5 stars

I recived email on 26.11 with…

I recived email on 26.11 with information about delivery on 27.11 , so I was waiting till 31 November for parcel , and still haven't received. I checked tracking number and it's says " parcel.has been returned to the seller" which nobody let me know about this . I contacted the seller and he offer me as compensation for delay 10% code discount and VAT refund as item was shipped as export ! Very good customer service and they really care for customer , I will recommended to anyone and I will get back for more shopping, thank you

4 December 2018
Unprompted review
Rated 1 out of 5 stars

Disappointing service and very bad customer care

Ordered a pair of trousers (W32xL28) on a Friday and and received a confirmation email. I have waited the confirmation for delivery, but did not received. I have contacted the customer service on Monday, they said that everything is fine. I contacted them on Thursday again, because the confirmation of delivery did not arrived yet. They said, THEN, that don't have the ordered trousers. They offered me an OTHER type of trousers, size W33xL28. After five days i've received a totally different size, W32xL32, THAT is TOTALLY INACCEPTABLE, I have never had such a bad experience shopping online!

4 December 2018
Unprompted review
Rated 5 out of 5 stars

Brilliant all round service

Brilliant all round service, speedy fast delivery. Product purchase had been out of stock I was emailed as soon as it was back in stock. Order made arrived next day!

4 December 2018
Unprompted review
Rated 1 out of 5 stars

Fraud

I ordered three products and only 2. But they have charged me all three. And the invoice arrived in the package with the three products.

3 December 2018
Unprompted review
Rated 5 out of 5 stars

Definitely recommend!

Products were as in pictures. They packed them super fast and the delivery to Germany took only few days. Great sales too!
Definitely recommend!

3 December 2018
Unprompted review
Rated 5 out of 5 stars

No complaints - happy to remain a customer.

Products are more than above average quality with fair prices, especially in sales :)

Thus far no complaints. Promptly shipped, adequately wrapped parcels.

The true test of a company is how they handle their own mistakes, although not making any mistakes, as dickies life has thus far, is preferable.

3 December 2018
Unprompted review
Rated 5 out of 5 stars

I was impressed with the communication…

I was impressed with the communication and service. I was advised of the 1 hour timeslot for delivery and notified when successfully delivered. I had to contact customer services regarding a returned item which they had not received. My problem was dealt with efficiently and professionally and a prompt refund was given even though I had not been given correct documentation by the post office. A very personable and professional team.

2 December 2018
Unprompted review
Rated 5 out of 5 stars

Great delivery & quality item

Very quick delivery, emails keeping you up to date on delivery progress. Very pleased with purchase. Quality & sizing very good. Good value for money as item in the sale.

2 December 2018
Unprompted review

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