Would probably be quicker to drive to Europe, do some duty free shopping, spend a few days walking around Paris, stop off in Holland for a bite to eat, visit Denmark, and do a tour of Germany and then... See more
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First order didn’t arrive, replacement order was duplicated by fault on website and neither order was delivered. Yodel claimed they tried to deliver three times (they didn’t) and then returned parcel... See more
Ordered a top for my daughter for Christmas, chose pick up point for delivery but wasn't told where this pick up point would be. Contacted customer service who said they would get back to me. 5 day... See more
Absolutely awful! Website is misleading and constructed to deceive (in my opinion). 4 items, (only knowingly ordered two) however... order took over a week to arrive. RETURNING ORDER HAS AND SIL... See more
Company details
Information provided by various external sources
Dickies men's fashion clothing, skate and streetwear
Contact info
Second Avenue, Westfield Trading Estate, BA3 4BH, Midsomer Norton, United Kingdom
- +44 (0) 1761 231454
- dickieslife@vfc.com
- dickieslife.com
1 month still no refund
Like others, have been waiting over a month to receive my refund. Was shipped using the provided courrier.
Customer service that belongs to the…
Customer service that belongs to the previous century. I am waiting to hear back from them regarding Yodel picking up my return. 4 emails and 2 days later still no response.
Refund never received
I have sent my Dickies pant retour, but I still have not ever received an e-mail and a refund...? I have been waiting for more than a month now.
Very good but items do come up small…
Very good but items do come up small and should have an exchange size service rather than return wait for refund then order again
great service
jacket great like all Dickies stuff, great customer service and fast delivery
Buy all my dickies from here
Buy all my dickies from here. Never been disappointed. Fast delivery and always in perfect condition and amazing that the delivery is free.
Don’t buy dickies from anywhere on the net other than here is what I would say
Upset
The courier service DPD is awful. DPD delivered my order to the wrong address and got even my signature by someone else. I tried talking to them by chat and email. And at same time I talked to dickieslife agent by chat too. Both informed me they delivered wrong. And both DPD and dickieslife asked me a declaration letter for a signature dispute investigation.
I ordered some and they made mistake. And then they asked me do things to resolve problem. Sounds reasonable?
I spent whole day to resolve this and that was an unpleasant experience absolutely.
And at the end of day I found my parcel which is redelivered outside of my flat where is the public place. Where people pass by. Where my parcel could be disappeared again. And the story is over. Both dickieslife and DPD never confirmed me that I've received my order or not.
I give 2 stars because of one of dickieslife chat agent I've talked. She was the only one who helped and concerned me. Carley? Don't remember well her name but she was really nice and professional.
Fast and efficient!
great product and service
Very quick delivery and a good product. Only reason I did not give 5 stars is the sizing: I would say: you need to order a size larger as Dickies sizing is smaller so better size information would be great for future purchases. However, it was easy enough to return (free) and I got my new pair the next day. Very happy ☺️
best clothes for price
Great quality products and fast delivery.
Terrible service
Terrible service. I ordered a hoodie in the sale which was meant to come next day delivery, then about a week later I got a message saying it was out of stock despite stock still being sold on the website, however the sale had finished and the prices back to the original. Was told I would receive a refund but nothing has happened. Emailed and online chatted which was very unhelpful. If you use this website, prepare for the worst. Wish I'd listened to the negative reviews and just got it on amazon.
I have return my command and no news
I have return my command and three weeks later, still news, no answer at my mail.. A shame
Quick and conform delivery!
Excellent service
Excellent service, kept me up to date on delivery and arrived on time. I would recommend this company to anyone.
Quick delivery and pleased with product
Fast delivery and great trousers.
Extremely poor customer experience
Extremely poor customer experience.
Made an order. 2 weeks later was told that one of the items wa as out of stock- asked for refund which I still haven't received.
Terrible 0/10
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