Dickies Life Reviews 589

TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

Would probably be quicker to drive to Europe, do some duty free shopping, spend a few days walking around Paris, stop off in Holland for a bite to eat, visit Denmark, and do a tour of Germany and then... See more

Rated 1 out of 5 stars

First order didn’t arrive, replacement order was duplicated by fault on website and neither order was delivered. Yodel claimed they tried to deliver three times (they didn’t) and then returned parcel... See more

Rated 1 out of 5 stars

Ordered a top for my daughter for Christmas, chose pick up point for delivery but wasn't told where this pick up point would be. Contacted customer service who said they would get back to me. 5 day... See more

Rated 1 out of 5 stars

Absolutely awful! Website is misleading and constructed to deceive (in my opinion). 4 items, (only knowingly ordered two) however... order took over a week to arrive. RETURNING ORDER HAS AND SIL... See more

Company details

  1. Men's clothes shop
  2. Activewear shop
  3. Bags and luggage shop
  4. Clothing Shop
  5. Streetwear store

Information provided by various external sources

Dickies men's fashion clothing, skate and streetwear


Contact info

1.4

Bad

TrustScore 1.5 out of 5

589 reviews

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Rated 5 out of 5 stars

Realy fast shipping!

Realy fast shipping!
On Sunday order some clothes from dickies...in Germany...
Wednesday, the clothes are here...
That is realy fast!

Quality, ... its Dickies... High Quality !

29 September 2018
Unprompted review
Rated 3 out of 5 stars

When ordering I was informed that the…

When ordering I was informed that the order would be delivered the following day. That was acceptable as I had planned this.

However I was then informed that it wouldn't be delivered by DPD until Monday. I have found this company unreliable in their time keeping. It meant that I was going to have to amend my already tight timetable of meetings to ensure that I was at home when the delivery would be made.

19 September 2018
Unprompted review
Rated 2 out of 5 stars

I had to pay to send back my items.

I had to pay to send back my items.
It's not normal.

11 September 2018
Unprompted review
Dickies Life logo

Reply from Dickies Life

Thank you for taking the time to leave your comment.

I can see that the order had been delivered to France, we do state on the website under the delivery information that:

You are responsible for the cost of returning any unwanted item or order to dickieslife.com in the UK. We enclose an address label inside each order for you to use for any return you wish to make.

You may choose any method of parcel return you prefer, although we do recommend you select a tracked option and retain your receipt.

If you believe you there has been an error with your order or you have received a faulty product please contact us for assistance as soon as possible after receiving your order.

If you do require further information please don't hesitate to contact me.

Kerry
Online Sales and Customer Service Manager

Rated 5 out of 5 stars

Excellent customer service

Free Delivery over £25. Brilliant! Turned up next day. Also very quick to respond to my sales question!!! Excellent service. In fact best Ive had on line ever!!!!!

3 September 2018
Unprompted review

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