I can't recommend Different Snow enough - Georgia advised and then planned, with brilliant help from Aiko, a superb trip. Highlights included the cherry blossom festival in Kanazawa (we would never ha... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Even though we had the worst two weeks of snow in Japan recent history, we still had a great trip. Georgia knew exactly what we were looking for and put a perfect itinerary together. All the connectio... See more
Different Snow orgnaised a great trip to Japan over Christmas and New Year 2025. For our first trip to Japan, Georgia and the team were great in the planning stage, being really responsive and very c... See more
Different Snow made our trip to Japan a real once in a lifetime experience. Nick and Aiko did an amazing job of organising every aspect of our holiday, providing great ideas and tips to make our trave... See more
Company details
Written by the company
We create luxury, tailor-made ski and snowboard holidays to Japan.
Contact info
4 Heysham House, 52 Park Place, GL50 2RA, Cheltenham, United Kingdom
- 01242 242 505
- info@differentsnow.com
- differentsnow.com
People also looked at
Different Snow are fantastic
Different Snow are fantastic, couldn’t recommend them enough. They obviously know Japan so well and have put a lot of thought into their suggested itineraries because it really was the most amazing holiday. Part of the package included guides they had written, a separate one for each part of our holiday; these were invaluable, especially the hints and tips, and made the trip so much more enjoyable. Their attention to detail in our itinerary made the holiday go so smoothly and puts them streets ahead of other travel companies. Thank you Nick and Jess!
Trip of a lifetime.
Different Snows attention to detail regarding travel arrangements, hotels and advice on resorts was impeccable. There was a lot of traveling within Japan which all went without a hitch. The resort guides were accurate, honest and very useful. Would definitely recommend them for a ski trip to Japan
Nick and the team genuinely care and…
Nick and the team genuinely care and try to make your trip special, and they always succeed!
Their local knowledge is exceptional and all flights, accommodation, guides etc are first class.
We’re repeat customers and will be back again.
Fantastic trip to Japan
Fantastic trip to Japan, just as described with really useful guide material to support you in different places and great transport connections. Thank you
What a trip!
Before we went - listening to our wants and needs, asking the right questions and setting out the options, clear communications, patience in adapting to us changing our minds (always going to happen in a group), clear financial deadlines and easy to pay as individuals (again, helpful in a group), detailed itinerary with a huge amount of useful information before we went. We were well prepared for our trip and all with minimal effort on our part.
During - Nick's expertise and local knowledge clearly pays off as the itinerary went off without a hitch. The ability to just settle in and enjoy the time you have there without having to worry or spend precious time working out how to get from A to B or what you might find when you get there was invaluable. And of course, Nick and Jess can’t make it snow but they did do the next best thing…book us a guide who took us to all the best stuff!
Thanks to Nick and Jess for organising the trip of a lifetime.
Different Snow is excellent
Nick and Jess and Different Snow organized our recent ski trip to Japan. Their planning, attention to detail, flexibility, and availability were exemplary. We have never used any travel company that even comes close. Thank you Different Snow!
I rarely do reviews as i am of a…
I rarely do reviews as i am of a certain age, however i am compelled to do one now after returning from our trip to Japan. We contacted Nick at Different Snow last October and with his help we planned a 2 destination ski trip with a little down time in Tokyo at the end. The information that Nick and Jess provided us with prior to leaving was incredibly detailed and the planning appeared to be meticulous, the only question we had was whether the trip would run as smoothly as planned once we were on the ground. Well it did - everything they had arranged went like clock work. Despite the weather conditions we had a fantastic 2 week trip and although we didn't get the absolute Japow experience we were hoping for we can't really blame Different Snow for this. As and when we go back to Japan we will definitely be using Different Snow to organise the trip for us.
Tokyo- Hirafu Village to Nazawa Onsen and back to Tokyo
From arriving in Tokyo, onwards to Sapporo then to Hakkaido and arriving at our accommodation in Hirafu village, all the connections and driver picks worked very smoothly.
Great chalet apartment in Hirafu village, with ample space for 5 chaps. Clean, great kitchen lounge area.
Convenient walk to lifts but having our own van worked well to get to other resorts.
Onward transfer then to Sapporo back to Haneda, on to Nazawa Onsen all very stress free. Nazawa was the counterpoint to Niseko, if you like seeking out a different experience, this is the place. We loved it.
Onwards to an amazing visit with the snow monkeys, so pleased we followed Nicks advice. Delivered safely back to Nagano to Tokyo via bullet train for a few amazing days.
A truly amazing trip.
Thank you Nick and Jess at Different Snow
Hakuba/Tokyo trip - 2 couples
Just came back from a 2 week trip to Japan (including Hakuba for 8 days, Tokyo for 3 days) organized by Nick Coates, his team and company. I have nothing but praise for this company. Amazing, honest and continual communication, fabulous bookings (hotels, guides, trains, day trips and shuttles) and detailed information package about everything you can expect when travelling to and within Japan. He was always responsive and helped troubleshoot when plane was delayed. Responded to emails quickly. Everything was as planned and scheduled. While we were unlucky with snow on this trip - no JAPOW for us :( , the experience was fantastic and we learned alot about japan. We would definitely use them again and highly recommend them if you plan a trip to Japan. No reservations.
Arai and Hakuba
Great 6 days organised by Nick at Different Snow.
Agree that the Pre trip information leaflets were very useful - travel, Wi-Fi, IC card and travel.
Super 2 days in Lotte Arai and 5 days in Hakuba.
Excellent introductions to Guides in both resorts.
Hakuba ski trip
Just returned from a trip to Japan, organised by Nick and the team at Different Snow. It was amazing. He organised a seamless holiday, from the pick up in the airport, the transfers to Hakuba, activities (hire, passes, guide), then onto Shibu Onsen and the Tokyo. All excellent. His pre travel info was also extremely helpful. We would definitely use him again.
I'd give 10 stars if I could!
We had a superb experience in Japan thanks to Nick at Different Snow! Nick listened attentively to what our needs/wants were out of a 12 day adventure to Japan. He put together a tailored agenda for our stay, booked all hotels, and all modes of transport. We went skiing in Hakuba and Nozawa Onsen and also spent several days in Tokyo. Everything went seamlessly and we never had a doubt that things were taken care of every step of the way. He also provided very detailed guides on everything we would experience which took away anxiety around travelling halfway around the world. I'd recommend Different Snow to anyone who wants to have a tailor made trip of a lifetime to Japan!
I can highly recommend Nick and…
I can highly recommend Nick and Different Snow ,
We have just returned from our trip. We spent 6 days in Niseko 3 days in Nozawa and 4 days in Tokyo, All the organization was spot on , Pickups, Tour guides , Hotels All as promised, The material Nick put together was top notch and easy to follow, I have never worked with such a professional company, Even when BA messed up our flight Nick took care of rearranging our transport from CTS to Niseko ,
we will defiantly be using Differnt Snow again
Superb operator
Many thanks to Nick and team at different snow for a F A B U L O U S nearly 3 week vacation. We just returned from a trip of a lifetime to Japan which encapsulated culture in Kyoto, Tokyo sightseeing and 11 days in Niseko skiing. The attention to detail is second to none. The process is flawless and the documentation excellent. Nick is a proper operator. Would love to do this again. If you want to go to Japan and experience a flawless skiing experience with bells on, this is the Company to go with.
Incredible stay in Niseko thanks to Nick and team
Excellent experience having this team to work with. Every detail was thought through and the villa we stay in (Jun Chalet) was OUTSTANDING. I highly recommend it. Everything went smoothly with Nick and he was there to help in Niseko if we needed the team. Will be back for sure!
Fantastic Japow!
We have recently returned from a fantastic trip to Japan which included two ski resorts and stays in both Tokyo and Kyoto. We can’t thank Nick and Different Snow enough for the faultless organisation and the extremely useful, detailed information provided for all stages of our trip.
We would definitely recommend Different Snow if you are thinking of a ski/snowboard trip to Japan.
P. S. The snow is awesome!!!!
Fully Recommended
We used Nick at Different Snow to organise and book a 18 day big birthday ski and culture holiday to Japan. We had a budget which he managed to keep to even with us changing bits an bobs. What a truly excellent job he did. We had a very extensive itinary and everything slotted in near perfectly. Helpful at all times. I would definately recommend Different Snow for your trip to Japan
Different Snow
Different Snow, powered by Nick. Amazing experience and fabulous organisation by Nick Coates, he has a wealth of local knowledge which he shares freely. His organisation an attention to detail is excellent and I would recommend Different Snow without hesitation, Japan is a bit 'tricky' to navigate, but Nick makes it easy for you. No need to look any further for your trip to Japan.
Japan Ski Honeymoon
We used Nick at Different Snow to help organise our honeymoon skiing in Japan and we are so glad that we did. Nick arranged a fantastic itinerary. His local knowledge of where to ski and stay was right on the money and we couldn't have asked for a more enjoyable two weeks. The arrangements all went seamlessly and the local guides he recommended were top drawer. If you are thinking of planning a ski trip to Japan, look no further than Different Snow!
Ski trip to Hakuba Valley and Arai
We had wanted to go to Japan for a while and started trying to organise it ourselves, but then found Different Snow. All the stuff we had found difficult was seamlessly organised by Nick - hotels, transfers, lift passes, guides. Everything! All went exactly according to the itinerary Nick put together for us, and the 'How to' guides he included in the package were invaluable. Nick answered all the questions we had promptly and comprehensively and Ill have no hesitation in booking through Different Snow again.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.



