DIGBITS Reviews 227

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 136 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their excellent quality and robust construction, often highlighting their British manufacturing. Many people appreciate the efficient ordering process and the prompt delivery service. Reviewers consistently mention the outstanding customer service, noting the helpfulness of the staff in ensuring correct orders and providing support for various inquiries. However, some people were dissatisfied with certain product dimensions, finding them smaller than expected or not suitable for their machinery. A few customers also experienced issues with delivery times, noting that items took longer to arrive than initially stated on the website.

What people talk about most

Product

Customers consistently note positive experiences with product quality and value. Many reviewers praise the... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently praising its speed and efficiency.... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the excellent and efficient... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the high quality and robust... See more

Order

Users describe positive interactions with order. Customers consistently praise the easy and straightforward... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy ordering process. We liked the fact they came back to check measurements. Staff really friendly. The digger bucket was delivered very quickly and fitted perfectly. The quality of manufacturing wa... See more

Company replied

Rated 5 out of 5 stars

Great staff who rang us twice to confirm the size etc Sadie the member of staff was brilliant, patient and very kind and helpful as we are both in our 70s and my husband was unsure of the size of trac... See more

Company replied

Rated 5 out of 5 stars

5 star company to deal with, great communication, nothing too much trouble, great advise, Zac very helpfull and understanding, great asset to your company. Product purchaced have used and is fantastic... See more

Company replied

Rated 5 out of 5 stars

I ordered two buckets but had a slight issue with pin sizes. Sadie got back to me very quickly and after a couple of emails the problem was solved, both buckets arrived about a week later. buckets are... See more

Company replied


Company details

  1. #12 of 39 best companies in Construction equipment supplier
  2. #4 of 10 best companies in Machinery parts manufacturer

Written by the company

DIGBITS are a British manufacturer of quality excavator buckets, attachments and spare parts. Every single bucket and mechanical attachment we sell, from the smallest micro digger bucket, to the largest excavator XHD rock bucket, is manufactured in our own works, in Staffordshire, United Kingdom.


Contact info

4.8

Excellent

TrustScore 5 out of 5

227 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Quick and easy to buy bucket teeth with…

Quick and easy to buy bucket teeth with online guide, good prices and quick delivery

11 September 2025
DIGBITS logo

Reply from DIGBITS

Thanks for the kind review. We try to make ordering easy - we think the website helps customers find what they need, but it's good to hear the feedback.

Rated 5 out of 5 stars

Outstanding experience

Outstanding experience, customer service couldn’t be better, products are great and delivered promptly. I wasn’t sure exactly what to order but the team advised based on the dimensions I sent and everything fitted perfectly.

18 June 2025
Unprompted review
DIGBITS logo

Reply from DIGBITS

Measure twice and all that. We like to get it right first time and aim for customer satisfaction. Thank you for the kind review.

Rated 5 out of 5 stars

Riddle bucket

Quick and easy to deal with.

1 September 2025
DIGBITS logo

Reply from DIGBITS

Thanks for the review and for buying British manufactured excavator attachments. Much appreciated.

Rated 5 out of 5 stars

Quietly efficient company

Quietly efficient company. Excellent product, lots of support for novice questions, much appreciated the time they spent on this order. Ripper fits perfectly and is a deadly weapon on tree stumps.

20 August 2025
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Reply from DIGBITS

Ripper will save unnecessary stress and wear on buckets and excavator - a great choice of kit. Thanks for the kind review.

Rated 5 out of 5 stars

Exceeded expectation

Was delivered ahead of when I expected it. I thought it was made to order, guess they had one in stock.For once planned ahead so have not tried it out.Been waiting for September as I need to tackle the undergrowth and spread hedgerow to get at a ditch. I expect it will perform just as well as my other digbits buckets.

14 August 2025
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Reply from DIGBITS

Thanks David. We do always try our best, but always appreciate it when customers order with enough time for us to do our thing.

Rated 5 out of 5 stars

300mm auger and Halo motor

I needed an auger kit for my excavator and of the three suppliers I spoke with, DIGBITS were by far the best. Zac narrowed down the options to those that would work with my excavator and within minutes, I knew what I needed. There were some hiccups with getting the kit to me and on complex projects, I expect there will be issues so I'm keen to use suppliers that help overcome them. Zac was always on hand before and after the sale and was quick to respond with inventive solutions. I went with a 300mm flight and the motor that had the Halo system, with a standalone battery to allow a non-vertical angle to be cut. It's an impressive combination of kit and I ended up with nice, neat holes 1.2m deep in dense clay. Considering I'd never done this before, the results can only be down to the kit. Thank you to DIGBITS and Zac. I can recommend DIGBITS, their components and the Halo system thoroughly.

1 September 2025
Unprompted review
DIGBITS logo

Reply from DIGBITS

The Halo is a gamechanging feature. We never hesitate to offer it as an option, because we know it makes work faster, simpler and safer, no matter the experience or skill of the operator. Thanks for the order and kind review.

Rated 5 out of 5 stars

Built to last

Great quality product at a fantastic price
Communication was great from literally 30secconds after I placed the order
Id highly recommend Dig Bits to anyone
Great kit British built and built to last what more could you ask for

20 August 2025
DIGBITS logo

Reply from DIGBITS

Thanks for the order and the kind review. British manufacturers are the only answer for fast, custom built buckets and attachments. We're here to help.

Rated 5 out of 5 stars

From design to delivery,

The ordering was easy and straightforward picking out of what’s available item size and payment system a breeze delivery times excellent quality and workmanship from design to the welding of components top notch, what more can you want ,

4 August 2025
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Reply from DIGBITS

We always try our best. It's great to know when we hit the mark with our customers. Thanks for the kind feedback.

Rated 5 out of 5 stars

Thanks!

This is the first time i have purchased from 'Digbits'. Very clear on-line purchasing platform. Thank you for the call after I made the purchase of the track for my JCB 8014 to check I ordered the right one. Much appreciated!
Regards,

Melvin Johnson, Nantwich.

25 July 2025
DIGBITS logo

Reply from DIGBITS

Check twice, fit once! Thanks for the order.

Rated 5 out of 5 stars

Smooth Transaction

Easy to order, great guidance on sizing and speedy delivery.

Will be using again.

1 August 2025
DIGBITS logo

Reply from DIGBITS

Thanks. We've tried to make it all as simple as possible. Glad it worked out for you and thanks for your order.

Rated 5 out of 5 stars

Excellent

Ordered a track for a micro digger and came the next day.

31 July 2025
DIGBITS logo

Reply from DIGBITS

We always do our best - glad the carrier did their bit too. Thanks for the review.

Rated 5 out of 5 stars

Great staff who rang us twice to…

Great staff who rang us twice to confirm the size etc Sadie the member of staff was brilliant, patient and very kind and helpful as we are both in our 70s and my husband was unsure of the size of tracker he needed. Brilliant service couldn’t fault them

30 July 2025
DIGBITS logo

Reply from DIGBITS

Where we can we'll always check twice, ship the right part first time. Glad it worked out for you. Thanks for the review.

Rated 5 out of 5 stars

Very helpful with a phone call to…

Very helpful with a phone call to confirm sizes, very quick delivery and a perfect bucket for the job

2 July 2025
DIGBITS logo

Reply from DIGBITS

Thanks for the kind review. We always double-check hitch settings, because the dealers aren't always reliable on what they fit to the machines they sell. We just want to ensure customers get buckets and attachments that fit.

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