Brilliant advice, brilliant after sales from the websales team. Very committed to finding the right product for us and they went out of their way to help.
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(WEB26920) AVOID: Yes the bad reviews are all true. AVOID AT ALL COSTS, I ordered an item online, I opened the box to check if it was the correct item (something which is within my consumer rights as... See more
Ordered a used Sony UTX-P1 transmitter with XLR cable to 3.5mm jack from this company on Saturday 8th June. Item was reasonably priced. Got order confirmation straightaway. On Monday was informed... See more
I placed an order and it’s been 3 days without any confirmation of shipping, despite paying extra for 2 day delivery, which has obviously not been honoured. They also haven’t responded to emails ask... See more
Company replied
3.4
Average
101 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Audio Technica BPHS1 Purchase
The product was well priced but it took a little longer to arrive than expected. However all communication was prompt and I can't fault them too hard since it seemed to be a supply side issue. They were happy to upgrade my delivery as well without me having to ask. Definitely recommend but I would say contact them about their stock first as the estimated delivery on the product page is not necessarily accurate but they will let you know.
28 April 2022
Unprompted review
Very pleased with my first order from…
Very pleased with my first order from Digibroadcast. Communication was good and the items arrived quickly. For me it was a positive experience.
3 March 2022
Unprompted review
Great communication and very good…
Great communication and very good pricing. Highly recommend
28 February 2022
Unprompted review
Reply from Digibroadcast
Thank you for reaching out and providing us with valuable feedback.
Team Digibroadcast
DigiBroadcast recently helped me sell…
DigiBroadcast recently helped me sell my precious vintage lenses through commission and the whole process was very very good. I highly recommended this company both for selling and buying!
14 October 2021
Unprompted review
Reply from Digibroadcast
Thank you so much for your feedback. Your review means a lot to us and lets us know we’re on the right track!
We’re very grateful for customers like you and hope you stick with us for years to come!
Thanks again!
Made it on time!
I ordered a piece of camera support, and whilst I was purchasing it went out of stock, but the team at Digibroadcast managed to source another from their suppliers and get it sent directly, so I still made my shoot!
17 September 2021
Unprompted review
Reply from Digibroadcast
Thanks so much for your feedback! We’re really glad you enjoyed our service.
Many thanks,
Reply from Digibroadcast
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Thanks once again!
Great customer service
Great customer service, prices and speed! I changed my order shortly after placing it. All sorted very quickly with no fuss
23 June 2021
Unprompted review
Camcorder purchase
I bought a camcorder from Digibroadcast. The customer service was excellent, with prompt updates about the order and delivery details. I would certainly buy from them again.
8 June 2021
Unprompted review
Reply from Digibroadcast
Dear Jeremy,
It was a pleasure serving you. I really appreciate you taking the time to share your feedback and being so open with us.
I'm glad you had a great experience.
Many thanks,
Great service throughout
Great service throughout. Yes, will recommend to the friends. Thank you.
2 June 2021
Unprompted review
Reply from Digibroadcast
Dear Parvez,
We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track!
Many thanks,
Very much a great experience
Very much a great experience, simple and quick. Had a Sony Z190 camera in stock. Ordered online, was picking up an hour later. Thanks for making it simple and easy guys. Thumbs up.
29 May 2021
Unprompted review
Reply from Digibroadcast
Dear Larry,
It was a pleasure serving you. I really appreciate you taking the time to share your feedback and being so open with us.
I'm glad you had a great experience.
We hope you'll come and see us again soon!
Many thanks,
I ordered camera no item shipped no…
I ordered camera no item shipped no respond not recommend this shop
27 April 2021
Unprompted review
SCAMMER ALERT
They tried to sell me a fish-eye (extreme century) that they didn’t even have in stock. They asked me to pay via bank transfer but I paid with PayPal. They sent me three different price, the price asked from PayPal was different from the price they told me first then different to the one on the invoice. They sent me email every two hours when I wasn’t replying but never replied when I was asking about shipping. I asked a refund after 4 weeks but they only replied when I told them that I was about to write a review and I had to call PayPal to get my money back because they didn’t refund me by themselves.
Don’t waste time with them, worst experience, liar and scammer.
15 April 2021
Unprompted review
Reply from Digibroadcast
Many thanks for choosing DigiBroadcast and taking the time to leave a review.
We apologise for the delay you experienced with this order and the inconvenience caused. We understand your frustration and assure you that we are currently investigating this internally to see what went wrong as we pride ourselves on our service and this is against the norm. We hope this incident hasn't put you off purchasing from DigiBroadcast in the future and we hope to welcome you back soon. If you have any other concerns or questions please do not hesitate to give us a call on +44(0) 208 397 1407
Great experience
Very responsive to enquiries and fast delivery. Managed to get what I wanted for about 20% cheaper then anywhere else, too!
14 April 2021
Unprompted review
Reply from Digibroadcast
Good morning Shogo, thank you for your kind review. Our team always strives to keep good communication with our customers and we are glad you are happy with the price! Look forward to helping you again in the future. Kind regards, Will, Customer Service team
Helpful team.
Had the products I wanted at reasonably competitive prices and delivered them as promised. Always easy to communicate with, returning queries by phone or email within 24 hours. Rishi in particular a very helpful member of staff.
27 March 2021
Unprompted review
Reply from Digibroadcast
Hi David, thank you very much for leaving us this five star review. We appreciate you choosing us and we always endeveour to keep good communication with our customers via phone and email. Please let us know if you need anything again in the future. Kind regards, Customer Service team.
Great online shopping experience
Good communications throughout and very friendly staff when I called them. That, coupled with the lens being exactly as described with a super-fast delivery, means I'll definitely be back for more!
24 March 2021
Unprompted review
Reply from Digibroadcast
Thank you for your kind feedback! I'll make sure our customer service team receive the message too. We are glad to be able to help you out and will be more than happy help you out again in the future!
Good prices
After payment , asked for authorization from bank.
i could not get this as bank calls was long delay this covid times.
So i used another method paypal
then when i reorder with paypal , i NOTICED stock will be available in 1 weeks time ,
damn i had to cancel orders as i needed it asap.
update ***********
Slight delay with refund, but i now seen they have aproved a refund after this review.
i will use them again as i see they have competitive prices.
I got a call today to say stock now available, if i wanted 1, although still shows availability in 1week,
but i already purchased from another company
Anyway ,i have edited the review from 1 star to 4 stars as the lady was very nice.
customer service skills is very important.
lets see if they really do have stock for the Atmos Shinobi as they claim,
From my experience , before i order from any online company, even showing stock available, il call to make sure, and ask what day will be delivered, and let them know will leave an honest review if mis informed.
19 February 2021
Unprompted review
Reply from Digibroadcast
Hi Uche,
Sorry to hear about your experience with Digibroadcast. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. If you’d like to discuss this further, please email us at customer-care@digibroadcast.com
Best regards
Digibroadcast
Great prices and fast delivery!
28 January 2021
Unprompted review
Reply from Digibroadcast
Thanks for the review Jay! And we look forward to serving you again in the future! Kind regards, Chris (customer services)
Top notch
The Arri camera arrived exactly when they said it would and they offered me the best price on the market for a pre owned one. Very happy with my purchase.
15 January 2021
Unprompted review
Reply from Digibroadcast
Hi Pete, Thank you for your order and please feel free to send some of your videos through to our sales team. We aim to offer the most competitive prices that we can and we will be happy to help serve you again in the future! Kind regards, Chris, Customer services
5 Stars
Exactly what I wanted and they managed to deliver my cameras safely and quickly.
13 January 2021
Unprompted review
Reply from Digibroadcast
Good afternoon Lucie, thank you for your order. I'll pass your compliments on to our warehouse and despatch team. We always strive to make sure items are despatched immediately and as well wrapped as possible. All the best, Chris (Customer services)
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