DigiCert, Inc. Reviews 

Excellent support by Edjane Pinheiro. He help me out quickly and efficient.

Excellent support from Edjane Pinheiro. She quickly located my order, verified the DNS validation, and issued the certificate within minutes. Professional, responsive, and efficient throughout the process. Thank you for the outstanding customer service and technical assistance.

I had a chat with Wagiedah regarding our organization validation for an EV Code Signing certificate. The issue was resolved quickly. Thank you.

Special thanks to Brandon for helping us out when we were in a emergency situation!!!! He would get 6 stars, if I could click that.

I had an urgent OV certificate validation and issuance request for our organization.

The validation process was challenging, but I would like to recognize two DigiCert support representatives who made a real difference.

Hanse identified the validation issue, helped move the case forward, and arranged the approval process through our organization email.

Brandon followed up on the validation, kept the case moving, provided regular updates, and stayed engaged until the certificate was successfully approved and issued.

Both representatives were professional, patient, responsive, and genuinely helpful throughout the process.

Thank you, Hanse and Brandon, for your assistance and commitment to resolving our case.

Amazing support by Wagiedah! I received quick and efficient help today with my OV validation via Live chat. No AI! Kudos :)

Had a live chat with Wagiedah to resolve a validation issue for a SSL certificate we are purchasing. Was very helpful, professional and patient through the process and we managed to get everything resolved quickly.

it was a chat support By vita for validating our organization for re-issuance. it was instant support and very professional.

Valerie was my support today. I fine the support chat was very easy to use and I never have to wait long. Service was very professional; asked the right questions and provided the right solution. Great customer service. Keep up the great work!

Edjane Pinheiro was quick to solve the issue and provided guidance along the way

Very happy with my experience today with DC support - Brandon. Problem was resolved quickly and professionally. I wish others have the same level of customer support as Digicert.

Valerie was absolutely incredible and effective at giving me the hand that I needed. Highly recommend

Chat with Brandon:
He help me with my verification problem in a very short time. It was a nice experience with the chat. Perfect for me.

In the process of validation for the renewing for a digital certificate i got stuck in a loop with the dns registers. Thanks to Edjane Pinheiro of the DigiCert validation support team i was able to continue with the process

Edjane Pinheiro was really helpful

Mitch Keyster at DigiCert Validation Team was a super help!

Horrid company, organization validations taking forever, account expiring for no reason, sales manager who is not replying, support cases going back and forth for literally months.
Thank god this is the last year we are with this company.

They always provide timely support compared to other CAs!

Quick turnaround, great customer service. Mitch Keyster helped me get validated quickly. Thank you!

I had a great experience with Mitch Keyster in chat support. He helped me to solve a problem quickly. I'm very happy with my chat experience. It was fast and very easy.