Dig in Records is getting it 'right', every time!!! An amazing catalogue of genres of music across the decades. Competitive prices along with mint condition tunes. Fast delivery and quick response w... See more
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Company details
- #7 of 25 best companies in Record Shop
Written by the company
Online independent vinyl record and CD store based in Woking, Surrey. We stock both new and used vinyl and CDs from pre order to rare music collectables. We buy and sell records, CDs, posters and other band merch.
Contact info
United Kingdom
- info@diginrecords.com
- diginrecords.com
Hasn’t replied to negative reviews
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Excellent service
Excellent service. Great prices, well packaged and quickly sent. Highly recommended.
Some great items bought in sale
Some great items bought after receiving email about further reductions in a sale that I will thoroughly look forward to listening to. Also some excellent customer service from Justin after I had placed must also be commended. Thanks again Justin.
Perfect
Perfect, a fantastic first experience buying from Dig in Records, ordered a record and it was delivered the next day and was packaged well and exactly as described.
Lion soundtrack vinyl has arrived today
My Lion soundtrack vinyl has arrived today. Superb condition with original packaging. It was very well packed and arrived on time.
It was a pleasure, I will definitely come back.
Superb service from the start of my…
Superb service from the start of my order to the end. Professional and so helpful. Item safely packed and arrived bang on time. Special shout to Justin who answered all my questions pretty much instantly and offered help and advice on other releases. Thank you
They Just Keep Getting Better.
My 3rd review for Dig In. What else is there to say?
Firstly, a huge thank you to Paul. We know each other's tastes pretty well, and on Friday 22nd Paul played me a DJ mix of a Talking Heads track - he knows I'm a fan.
The hairs on my arms went immediately. You know the feeling 😁
I can't get that level of personal, attentive help anywhere else.
Over 2 hours after walking in, I left wondering where the afternoon had got to.
Finally, I waxed lyrical about Dig In to a new guy at my house share, and he's looking forward to popping in.
Priceless people, stock and genuine enthusiasm.
My favourite shop, bar none.
Exceptional customer service
I had an issue with a delivery (no fault of DiginRecords), but things were sorted quickly by Justin, with a replacement sent within a week. Exceptional customer service, I would buy from here again!
Excellent customer service
Easy to use website
Had the records I wanted
Good value for money
Above and beyond customer service
Happy customer
Fast delivery good price packaging…
Fast delivery good price packaging great whats not to like
Great customer service
Great customer service. Spoke to Justin and he was very knowledgeable. Orderd vinyl online in the afternoon and it arrived, very well packaged, at 9am next day. Would highly recommend.
Excellent customer service
Excellent customer service. You never know until you actually need it.
I had an issue with a used purchase. Justin handled my query with patience, understanding and expert knowledge. We reached a solution within minutes.
Cannot praise highly enough.
Excellent, personal service
Through no fault of their own, my order arrived showing signs of damage by the courier and I raised this straight away with the store. Within minutes I had been provided return postage and as soon as this order had been received back by the store they supplied my a replacement. Great communication throughout and completely hassle free. Will definitely be a return customer. Special mention to Justin who handled my issue from start to finish.
Great and prompt service with good…
Great and prompt service with good communications…
Great customer support
I accidentally purchased the wrong item and did not notice until the transaction went through. I emailed support and they adjusted it immediately. They responded within a few minutes. Thanks guys, especially James!
Fabulous seller
Fabulous seller. Excellent items, exactly as described. Brilliant communication and a pleasure to buy from. I will definitely buy from you again, thank you!
I needed help with an online order and…
I needed help with an online order and the staff were super helpful there. Great customer service, thank you.
Excellent customer service
Excellent customer service - they really go the extra distance to be as helpful as possible and you can certainly tell that really care about giving the customer the best record buying experience possible.
Also a big shout out to whoever packs the records - they always arrive in pristine condition and with a really quick delivery time.
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