Digitale-Vignette-Online.at Reviews 

10,101
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 1,468 reviews, reviewers had a great experience with this company. Customers frequently mention that purchasing travel vignettes online is exceptionally fast, simple, and completely hassle-free for everyone involved in the trip. Many people really appreciate the smooth transaction process and the wonderful convenience of getting everything sorted out right away online without any delays. Some reviewers were not happy with unexpected recurring charges tied to a monthly subscription plan that was poorly explained during the initial purchase. Consumers also pointed out that these automated fees were very difficult to notice beforehand, often hidden in fine print, and lacked a clear cancellation option.

What people talk about most

User experience

Customers had positive experiences with user experience, highlighting how quick and easy it is to buy a... See more

Payment

Reviewers mention ambiguous feedback about payment, noting that while the initial website and checkout... See more

Website

Customers consistently note ambiguous experiences with website usage, reflecting high disagreement among... See more

Subscription

Reviewers highlight negative aspects of subscription, noting that purchasing a temporary pass automatically... See more

Service

Clients share positive opinions on service, describing the overall process as quick, simple, and hassle-free... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It's easy and second time using it. Previosly they've charged me again the first day of the next month, but after my comlaint, they've responded qiluickly and refunded me.

Rated 4 out of 5 stars

It was ok but final view of registration plate looked a little weird


Company details

  1. E-commerce service

Written by the company

Vermittlung von sofort verfügbaren digitalen Vignetten in Österreich


Contact info

4.1

Great

TrustScore 4 out of 5

10k reviews

5-star
4-star
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1-star

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(10,101)

4,914 reviews in the last 12 months

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Rated 1 out of 5 stars

10-day vignette turned into a subscription?!?!

They have used my card details and charged me again on the first day of the next month I made the original payment. Two times already, just figured it out…

1 August 2026
Unprompted review
Digitale-Vignette-Online.at logo

Reply from Digitale-Vignette-Online.at

Thank you for your message, Kresho.

For context: The vignette Flatrate is charged monthly and allows multiple activations without an extra fee each time. This is mentioned multiple times during the ordering process. We apologize if this was not clearly communicated.

You can cancel the Flatrate immediately in your order overview, without any notice period. We review refund requests on a case-by-case basis. Please reach out to us at lena@dmc-gmbh.online.

Kind regards,
Lena – Customer Care Manager

Rated 1 out of 5 stars

One-Time Purchase Turned Into a Subscription

The service charged me a fixed monthly subscription even though I only purchased a one-time 10-day vignette. I had to cancel the subscription manually to stop future charges. Be sure to check the subscription terms carefully before signing up.

1 August 2026
Unprompted review
Digitale-Vignette-Online.at logo

Reply from Digitale-Vignette-Online.at

Thank you for your message, Vladimir.

To summarize briefly: With the Flatrate, you are charged monthly and can activate vignettes multiple times without paying extra each time. This is mentioned multiple times during the ordering process. We're sorry this wasn't clearer during checkout.

You can cancel the Flatrate at any time via your order overview. We will review your payments and arrange refunds where appropriate.

Kind regards,
Lena – Customer Care Manager

Rated 1 out of 5 stars

It’s scam like experience

It’s scam like experience, they charged me monthly without clear indication why and i no easy way to stop this, i had to block transaction on my bank level. Not recommended

1 August 2026
Unprompted review
Digitale-Vignette-Online.at logo

Reply from Digitale-Vignette-Online.at

Thank you for your message, Kordys.

To clarify: With the Flatrate, you are charged monthly and can activate vignettes multiple times without paying extra each time. This is mentioned multiple times during the ordering process. We apologize if this was missed during checkout, especially when purchasing on the go.

You can cancel the Flatrate at any time via your order overview. We will review your payments and arrange refunds where appropriate.

Kind regards,
Lena – Customer Care Manager

Rated 1 out of 5 stars

This is a scam

This is a scam. I paid a single transaction for a 10 day vignette and they have fraudulently set up a monthly recurring payment without my consent and without informing me. They are criminals.

1 August 2026
Unprompted review
Digitale-Vignette-Online.at logo

Reply from Digitale-Vignette-Online.at

Thank you for your message.

In short: With the Flatrate, you are charged monthly and can activate vignettes multiple times without paying extra each time. This is mentioned multiple times during the ordering process. We apologize if this was missed during checkout, especially when purchasing on the go.

You can cancel the Flatrate at any time via your order overview. We will gladly review your case with regard to a refund. Please contact us at lena@dmc-gmbh.online.

Kind regards,
Lena – Customer Care Manager

Rated 1 out of 5 stars

They have used my card details and…

They have used my card details and charged me again on the first day of the next month I made the original payment

1 August 2026
Unprompted review
Digitale-Vignette-Online.at logo

Reply from Digitale-Vignette-Online.at

Thank you for your message, Radu.

To summarize briefly: With the Flatrate, you are charged monthly and can activate vignettes multiple times without paying extra each time. This is mentioned multiple times during the ordering process. We apologize if this was missed during checkout, especially when purchasing on the go.

You can cancel the Flatrate immediately in your order overview, without any notice period. We will review your payments and arrange refunds where appropriate.

Kind regards,
Lena – Customer Care Manager

Rated 1 out of 5 stars

Beware of the monthly subscription!

Beware. Like 99% of visitors, I went for a one-time 10-day vignette Austria. Without this being clearly stated, you are stuck with a monthly subscription of €12.80. It had already been debited 4 times before I realized it. I filed a complaint and, as a gesture of goodwill, they gave me a refund for 1 month. I took another good look at the website and this is not made clear anywhere. So, it is a scam. BE CAREFUL!!

15 July 2026
Unprompted review
Digitale-Vignette-Online.at logo

Reply from Digitale-Vignette-Online.at

Thank you for your message, Guus.

We can confirm that part of the payments has already been refunded. The vignette Flatrate is charged monthly and allows multiple activations without an extra fee each time. This is mentioned multiple times during the ordering process. We are sorry that further charges continued.

You can cancel the Flatrate at any time via your order overview. We're happy to review the remaining payments as well, please contact us at lena@dmc-gmbh.online.

Kind regards,
Lena – Customer Care Manager

Rated 1 out of 5 stars

This is a covert monthly plan! rip off

This is a covert monthly plan very disappointed in the lack of clarity that this is not a one time vignet, but you sign up for monthly payment!!

25 July 2026
Unprompted review
Digitale-Vignette-Online.at logo

Reply from Digitale-Vignette-Online.at

Thank you for your message.

To clarify: The vignette Flatrate is charged monthly and allows multiple activations without an extra fee each time. This is mentioned multiple times during the ordering process. We apologize if this was missed during checkout, especially when purchasing on the go.

You can end the Flatrate at any time in your order overview. We will review your payments and arrange refunds where appropriate.

Kind regards,
Lena – Customer Care Manager

Rated 3 out of 5 stars

Make sure to stop the payments!!!

The transaction and usage was very simple and effective. However, as others have pointed out the initial transaction is not a one off payment but a recurring charge. You have to go back into the website and specifically cancel the subscription. Its called 'Activate/Deactivate Flat Rate" I was charged three consecutive periods for a Vignette that had a 10 day validity. I assumed after 10 days the account was closed. Apart from that it worked. Shame about the charges!!!

17 May 2026
Unprompted review
Digitale-Vignette-Online.at logo

Reply from Digitale-Vignette-Online.at

Thank you for your message, Traveller.

In short: With the Flatrate, you are charged monthly and can activate vignettes multiple times without paying extra each time. This is mentioned multiple times during the ordering process. We're sorry this wasn't clearer during checkout.

You can end the Flatrate at any time in your order overview. We will gladly review your case with regard to a refund. Please contact us at lena@dmc-gmbh.online.

Kind regards,
Lena – Customer Care Manager

Rated 5 out of 5 stars

I purchased an Austrian motorway…

I purchased an Austrian motorway vignette through this service, and the whole process was quick, simple, and hassle-free. The website was easy to use, the payment was secure, and I received my vignette promptly. Everything worked perfectly during my trip to Austria. I highly recommend this service to anyone looking for a fast and reliable way to buy an Austrian vignette.

21 July 2026
Unprompted review

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