DigitalKeysBox  Reviews 695

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the staff's helpfulness, patience, and prompt responses. Many people appreciate the efficient and kind assistance provided, often noting quick resolution of issues and a smooth overall experience. Consumers frequently mention that the service is excellent, with numerous individuals expressing satisfaction with the speed and effectiveness of the support received. However, some customers also noted initial issues with product keys not working or receiving a different product than advertised. These instances were typically resolved quickly by customer service, who provided new keys or compatible versions.

What people talk about most

Product

Consumers find product experiences to be ambiguous. While many reviewers praise the products, such as Windows... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the dedicated support... See more

Response time

Reviewers mention positive feedback about response times. Customers consistently praise the quick and... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the support team for being very... See more

Service

Users describe positive interactions with service, highlighting the helpfulness and efficiency of support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchased Windows 11 Pro + Office 2024 bundle. Installation was simple, and key worked on 1st try for Windows. Office did give me some issues, after uninstalling and reinstalling with a new Key from D... See more

Rated 5 out of 5 stars

I'm very impressed by the DigitalKeys Post-Sale supports. James patiently guided me to resolve my activation issues and his step-by-step instructions was clearly and easily followed. Thanks a lot Jame... See more

Rated 5 out of 5 stars

Product purchased was delivered as promised and promptly - Keys for Windows 11 Pro and MS Office 2024 Pro. Instructions to install and activate were clearly given. Ran in to difficulty to activate Off... See more

Rated 5 out of 5 stars

I purchased 6 separate downloads of Microsoft Office Professional 2024 and Windows 11 Pro for my six family laptops over about two weeks. Installation of 4 of them went off without any issues. Apparen... See more


Company details

  1. Computer Software Shop

Written by the company

Keys for Soft


Contact info

4.8

Excellent

TrustScore 5 out of 5

695 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 20% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

Had to reinstall Win 10 due to…

Had to reinstall Win 10 due to corrupted files and lost MS Office. Emailed DigitalKeysBox about recovering MS Office key for the copy which was deleted. Sent me a key next day. Great service!

14 March 2026
Rated 5 out of 5 stars

Keys worked great!

Keys worked great and even worked when I had to re-install Office on a new SSD when my old when died. Instructions were easy to follow and I was up and running with Office and Visio in about 15 mins, so happy!

2 March 2026
Unprompted review
Rated 5 out of 5 stars

I bought Office Pro from them

I bought Office Pro from them
It came immediately and installed easily
It worked well, but I had a problem with an old installation.
When I email them they answered immediately
They told me how to fix it and it worked.
Thanks

5 February 2026
Unprompted review
Rated 5 out of 5 stars

I was a little bit skeptical of the price, but it worked!

I was a little bit skeptical of the price for the Office 2024 suite, but figured for under $15 it was worth a try. I immediately got a digital key code and link to install the program on my computer. I had a few issues trying to get it to download. This was caused from the Office 365 that was pre installed as a sample package. Once I removed it I had to reboot my computer because it still wouldn’t install office 2024. Once rebooted office 2024 installed quickly and I verified all included programs had my key code and were installed and operating correctly. Awesome deal.

4 February 2026
Rated 3 out of 5 stars

Received PayPal email showing payment through them

I had no problem in receiving the digital code and using it to activate the software I had purchased. I placed the order with Digitalkeybox on ########, The payment was not done through PayPal, but rather through the option:
"Enter a debit or credit card" however, the payment receipt show it coming from PayPal for which I don't have an account. Of course, that resulted in receiving an email from PayPal as follow:
"Create a PayPal account for fast, secure checkouts at millions of merchants"

15 February 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Support

Initially, I was having problems with the installation. I contacted support and they very quickly got back to me with a very detailed list of instructions to attempt the install again, and it went smoothly this time. I'm very happy with the whole purchase and with customer support

6 February 2026
Rated 4 out of 5 stars

They were very helpful!

Had a little trouble installing Office, but they were very helpful when I contacted them by email. Response was quick with detailed instructions on what to do to correct the situation. Office was activated and works great.

13 February 2026
Rated 5 out of 5 stars

The best shopping experience I ever had.

The support is excellent, I didn't immediately install the product until after about two months after I bought the product, then I encountered the activation issue with the key, I thought my money was wasted but I still kept a little hope and sent them an email stating the issue I encountered, not only did they reply immediately with a new key and a very detailed step by step instruction on how to install and activate the product, they even followed up a few days later to make sure my issue was resolved. The best experience I ever had.

13 February 2026
Rated 5 out of 5 stars

Good and fast customer service

I have installed the product on one PC. I initially had an issue due to a previous installation of Office 2021, but customer service provided clear instructions that fixed the problem.

11 February 2026
Rated 5 out of 5 stars

Efficiently solved my questions

I contacted the Digitalkeysbox via email for the product I ordered (Microsoft office 2024) and not received after one week. I got a quick response and received an instant download instruction. The problem was solved within a few hours. Thanks DigitalKeysBox for your efficient and kind help although the error was not from your side.

9 February 2026
Unprompted review

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