DIM COM Reviews 

11
TrustScore 2.5 out of 5

2.7

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Company details

  1. Underwear shop
  2. Clothing Shop
  3. Lingerie shop
  4. Men's clothes shop
  5. Shoe shop
  6. Ladies' clothes shop

Information provided by various external sources

The widest choice of lingerie, tights and underwear for women and men on DIM.com DIM


Contact info

2.7

Poor

TrustScore 2.5 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

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2.7

All reviews

(11)

4 reviews in the last 12 months

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Rated 1 out of 5 stars

Horrible customer service

Horrible customer service. My package got lost, I had to send 3 different emails just to get a reply a week later. When I got the package, the items (€50) didn't fit. They tried to charge me €23 just to return it and claimed it was a good deal.

12 January 2026
Unprompted review
Rated 5 out of 5 stars

Best nylons in the world

I first try this nylons while visiting Paris this past April. I bought them at a Middle Eastern Market near the Palace of Versalleis. I completely fell in love with this stockings. I use dresses daily. I complete my wardrobe with nylons in a regular basis. This nylons are the best ever. I live in Baldwin Park in USA. I order them directly from Italy and the product arrive in less than a week. IMPRESSIVE. I’m extremely happy with my order. My nylons are resistant, sexy, silky, and even hide my spider veins. I even washed them many times and wear them constantly before I was able to find them online. Thanks a million for such a wonderful product. I’m a customer for life.

4 November 2024
Unprompted review
Rated 1 out of 5 stars

Very bad customer care experience

Honestly did not even want to leave a 1 star rating for this company Dim.Com
Customer care communications appalling.
Had an issue with an order I purchased June this year and really just wanted a solution to the problem after I emailed the company multiple times asking for help. The company Dim.Com did get back to me but always saying “will get back with a solution” obviously never did!

15 June 2023
Unprompted review
Rated 1 out of 5 stars

Very poor return policy

the return policy is very bad. So it cost so much postage to return the postage (£20 for 5 knickers) that it isn’t worth returning them. And DIM doesn’t accept exchange for things purchased online. So the knickers I bought online are too small for me and it is a total waste of money. I cannot exchange them and return postage is as expensive as the knickers themselves, so it not worth returning them.

29 January 2023
Unprompted review
Rated 3 out of 5 stars

Just don't be in a rush

I changed my review because I received my order.
Upon receipt, it looked like it was sent a few days after I placed my order but I received it 20 days later.
If they want their customers to have a better experience, they should check the carrier they use.

6 April 2021
Unprompted review
Show reviews in all languages. (11 reviews)

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