Direct Volley Reviews 75

TrustScore 4 out of 5

4.2

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See what reviewers are saying

Rated 5 out of 5 stars

Knee pads are wonderful for my daughter that has knee problems. She feels better protection around her knee and comfortable to play in. Wasn’t sure on sizing but website was accurate with measurements... See more

Company replied

Rated 5 out of 5 stars

product was amazing! considering that it came all the way from France, shipping was fast!

Company replied

Rated 1 out of 5 stars

Two years ago volley shoes was ordered. Finely delivered to Latvia. Nowadays wanted to order shirt, shorts etc - no delivery to Latvia! Joke? Shop using GLS service, which is also available in Latvia?... See more

Rated 5 out of 5 stars

I bought handball shoes in France from the US, it got delivered in less than a week. Awesome logistics and customer service.

Company replied

Company details

  1. Sporting Goods Shop

Written by the company

E-commerce site specialising in the sale of volleyball equipment and accessories, including volleyball shoes and clothing for indoor sports. Official distributor of the biggest volleyball brands such as adidas, Hummel, Errea, Nike, Mizuno, Asics, Mikasa, McDavid, Molten etc.


Contact info

4.2

Great

TrustScore 4 out of 5

75 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

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Rated 5 out of 5 stars

Great product

30 June 2025
Direct Volley logo

Reply from Direct Volley

Hello! Thank you Lidia for your review and for your loyalty!

We're thrilled that you enjoy our products.

Feel free to visit Spacefoot sites regularly!

New arrivals and great deals are daily!
The Spacefoot Customer Service Team

Rated 1 out of 5 stars

My shoes is lost somewhere

My shoes is lost somewhere. Had 24hr shipping sign but 7 days later still have not shipped!

20 June 2025
Direct Volley logo

Reply from Direct Volley

Hello,

We are delighted to have had the opportunity to speak with you on the phone and thank you for your time.
Please know that we have taken your opinion into account and noted the problem. Rest assured that we are doing our utmost to ensure that this does not happen again.

We hope that our exchange has brought you satisfaction and we remain at your disposal for any further information.

Have a great day,

The Spacefoot Customer Service Team

Rated 5 out of 5 stars

Great experience

Great experience. Quick shipping to USA. Would buy from direct-collet.com again. Recommended.

13 February 2025
Direct Volley logo

Reply from Direct Volley

Hello Ryan,

We're delighted to hear that your delivery experience met your expectations! Spacefoot is committed to providing exceptional service and fast deliveries, and your positive feedback confirms we're on the right track.

Thank you so much for taking the time to share your satisfaction. 😀

We hope to see you again soon on Spacefoot's websites.

Best regards,
Spacefoot Customer Service Team

Rated 5 out of 5 stars

Very fast delivery and easy to navigate…

Very fast delivery and easy to navigate website. I will purchase from this company again!

8 April 2025
Direct Volley logo

Reply from Direct Volley

Hello,

We're delighted to hear that your delivery experience met your expectations! Spacefoot is committed to providing exceptional service and fast deliveries, and your positive feedback confirms we're on the right track.

Thank you so much for taking the time to share your satisfaction. 😀

We hope to see you again soon on Spacefoot's websites.

Best regards,
Spacefoot Customer Service Team

Rated 4 out of 5 stars

The kneepads I got were great

The kneepads I got were great. Just be aware that the company is in France so if you're in the US, shipping will take a couple weeks. I didn't notice that until after I placed my order. Customer service was great.

12 April 2025
Direct Volley logo

Reply from Direct Volley

Hello ! Thank you for your review and your comment!

We're delighted that you like our products and service. we would be happy to receive further feedback on how we can further improve our service.

Don't hesitate to come back regularly to the Spacefoot websites!

New products and low prices every day!

The Spacefoot customer service team

Rated 5 out of 5 stars

Prompt delivery of the actual item I…

Prompt delivery of the actual item I ordered . Item true to description .

3 April 2025
Direct Volley logo

Reply from Direct Volley

Hello,

Thank you for your positive feedback! We're delighted to hear that you're satisfied with your shopping experience and our products. Your satisfaction is what drives us to offer the best collections. Come back soon to discover the latest additions ;)

Have a great day! 😀

The Spacefoot Customer Service Team

Rated 5 out of 5 stars

Excellent price

Excellent price, quick delivery

9 April 2025
Direct Volley logo

Reply from Direct Volley

Hello,

We're delighted to hear that your delivery experience met your expectations! And above all, thank you for noticing the quality/price ratio that we are looking for every day! Spacefoot is committed to providing exceptional service and fast deliveries, and your positive feedback confirms we're on the right track.

Thank you so much for taking the time to share your satisfaction. 😀

We hope to see you again soon on Spacefoot's websites.

Best regards,
Spacefoot Customer Service Team

Rated 5 out of 5 stars

Fast shipping and shoes matched…

Fast shipping and shoes matched description!

7 April 2025
Direct Volley logo

Reply from Direct Volley

Hello Jenny,

We're delighted to hear that your delivery experience met your expectations! Spacefoot is committed to providing exceptional service and fast deliveries, and your positive feedback confirms we're on the right track.

Thank you so much for taking the time to share your satisfaction. 

We hope to see you again soon on Spacefoot's websites.

Best regards,
Spacefoot Customer Service Team

Rated 1 out of 5 stars

10 days on I have yet to receive the item

The ad said shipment in 24 hours but I have yet to receive the item.

5 April 2025
Direct Volley logo

Reply from Direct Volley

Hello Mr Lucarelli,

Please know that we have taken your opinion into account and noted the problem. Rest assured that we are doing our utmost to ensure that this does not happen again.

In order to solve your problem and bring you satisfaction we have sent you an e-mail.
We hope that you will be able to read it and that our approach will allow you to have a more positive customer experience.
However, if you wish to contact us by another means we invite you to do so via the address customer@spacefoot.com (again specifying your order number).

Have a great day,

The Spacefoot customer service team

Rated 5 out of 5 stars

Excellent Products

Great service and great products

21 March 2025
Direct Volley logo

Reply from Direct Volley

Hello! Thank you Paul for your review and for your loyalty!

We're thrilled that you enjoy our products.

Feel free to visit Spacefoot sites regularly!

New arrivals and great deals are daily!
The Spacefoot Customer Service Team

Rated 1 out of 5 stars

It is over 300 dollars to ship it back…

It is over 300 dollars to ship it back and apparently they don’t pay for the refund shipping

11 March 2025
Direct Volley logo

Reply from Direct Volley

Hello Mr Weaver,

Please know that we have taken your opinion into account and noted the problem. Rest assured that we are doing our utmost to ensure that this does not happen again.

In order to solve your problem and bring you satisfaction we have sent you an e-mail.
We hope that you will be able to read it and that our approach will allow you to have a more positive customer experience.
However, if you wish to contact us by another means we invite you to do so via the address customer@spacefoot.com (again specifying your order number).

Have a great day,

The Spacefoot customer service team

Rated 5 out of 5 stars

Great service

Easy to order from this website, wide variety of Hummel products.

3 March 2025
Direct Volley logo

Reply from Direct Volley

Hello! Thank you Carlos for your review and for your loyalty!

We're thrilled that you enjoy our products.

Feel free to visit Spacefoot sites regularly!

New arrivals and great deals are daily!
The Spacefoot Customer Service Team

Rated 5 out of 5 stars

Great product

Great products. Handled with care

25 February 2025
Direct Volley logo

Reply from Direct Volley

Hello! Thank you Girard for your review and for your loyalty!

We're thrilled that you enjoy our products.

Feel free to visit Spacefoot sites regularly!

New arrivals and great deals are daily!
The Spacefoot Customer Service Team

Rated 5 out of 5 stars

Fast delivery.

4 March 2025
Direct Volley logo

Reply from Direct Volley

Hello,

We're delighted to hear that your delivery experience met your expectations! Spacefoot is committed to providing exceptional service and fast deliveries, and your positive feedback confirms we're on the right track.

Thank you so much for taking the time to share your satisfaction. 😀

We hope to see you again soon on Spacefoot's websites.

Best regards,
Spacefoot Customer Service Team

Rated 1 out of 5 stars
Direct Volley logo

Reply from Direct Volley

Hello David, we are sorry to hear that you have experienced issues with the delivery of your parcel.

This does not meet our usual standards. Could you please contact us at customer@spacefoot.com with your order number to clarify the situation? We will also contact our carrier to prevent similar errors in the future.

Thank you for your patience.

Have a great day,

The Spacefoot Customer Service Team

Rated 1 out of 5 stars

Never got my package

26 February 2025
Direct Volley logo

Reply from Direct Volley

Hello Mister Williams,

Please know that we have taken your opinion into account and noted the problem. Rest assured that we are doing our utmost to ensure that this does not happen again.

In order to solve your problem and bring you satisfaction we have sent you an e-mail.
We hope that you will be able to read it and that our approach will allow you to have a more positive customer experience.
However, if you wish to contact us by another means we invite you to do so via the address customer@spacefoot.com (again specifying your order number).

Have a great day,

The Spacefoot customer service team

Rated 5 out of 5 stars

Very good transaction

Very good transaction!
I will buy again!

3 January 2025
Direct Volley logo

Reply from Direct Volley

Hello Martin,

Thank you for your positive feedback! We're delighted to hear that you're satisfied with your shopping experience and our products. Your satisfaction is what drives us to offer the best collections. Come back soon to discover the latest additions ;)

Have a great day! 😀

The Spacefoot Customer Service Team

Rated 5 out of 5 stars

Thrilled to find the shoes my daughter…

Thrilled to find the shoes my daughter wanted that we couldn't find anywhere else.

17 December 2024
Direct Volley logo

Reply from Direct Volley

Hello! Thank you Patricia for your review and for your loyalty!

We're thrilled that you enjoy our products.

Feel free to visit Spacefoot sites regularly!

New arrivals and great deals are daily!
The Spacefoot Customer Service Team

Rated 5 out of 5 stars

Vball Knee Pads

Shipped and delivered in a quick manner. Exactly what I ordered.

2 December 2024
Direct Volley logo

Reply from Direct Volley

Hello Nathan,

We're delighted to hear that your delivery experience met your expectations! Spacefoot is committed to providing exceptional service and fast deliveries, and your positive feedback confirms we're on the right track.

Thank you so much for taking the time to share your satisfaction. 😀

We hope to see you again soon on Spacefoot's websites.

Best regards,
Spacefoot Customer Service Team

Rated 5 out of 5 stars
Direct Volley logo

Reply from Direct Volley

Hello Sean,

We're delighted to hear that your delivery experience met your expectations! Spacefoot is committed to providing exceptional service and fast deliveries, and your positive feedback confirms we're on the right track.

Thank you so much for taking the time to share your satisfaction. 😀

We hope to see you again soon on Spacefoot's websites.

Best regards,
Spacefoot Customer Service Team

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