Knee pads are wonderful for my daughter that has knee problems. She feels better protection around her knee and comfortable to play in. Wasn’t sure on sizing but website was accurate with measurements... See more
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product was amazing! considering that it came all the way from France, shipping was fast!
Company replied
Two years ago volley shoes was ordered. Finely delivered to Latvia. Nowadays wanted to order shirt, shorts etc - no delivery to Latvia! Joke? Shop using GLS service, which is also available in Latvia?... See more
I bought handball shoes in France from the US, it got delivered in less than a week. Awesome logistics and customer service.
Company replied
Company details
Written by the company
E-commerce site specialising in the sale of volleyball equipment and accessories, including volleyball shoes and clothing for indoor sports. Official distributor of the biggest volleyball brands such as adidas, Hummel, Errea, Nike, Mizuno, Asics, Mikasa, McDavid, Molten etc.
Contact info
11 rue Bernard Maris, 37270 , Montlouis-sur-Loire, France
- +33 1 86 47 62 58
- contact@direct-volley.com
- direct-volley.com
4.2
Great
75 reviews
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Great experience.
They had a particular rare item I needed, which was in itself a small miracle. And then the order shipped internationally very quickly. So glad I found them.
28 November 2024
Reply from Direct Volley
Hello Henry,
Thank you for your positive feedback! We're delighted to hear that you're satisfied with your shopping experience and our products. Your satisfaction is what drives us to offer the best collections. Come back soon to discover the latest additions ;)
Have a great day! 😀
The Spacefoot Customer Service Team
Better experience
Is it possible to set corresponding discounts for different consumption levels, hoping for sufficient inventory
25 November 2024
Reply from Direct Volley
Hello
Thank you for your message
Your satisfaction is important to us and we would like to know more to resolve this issue. Please contact our customer service at customer@spacefoot.com for your message.
Have a great day,
The Spacefoot Customer Service Team
Reply from Direct Volley
Hello! Thank you Sandra for your review and for your loyalty!
We're thrilled that you enjoy our products.
Feel free to visit Spacefoot sites regularly!
New arrivals and great deals are daily!
The Spacefoot Customer Service Team
Be sure what you buy fits before buying!!
I like the real fast shipment. However, what went wrong for me is:
1. 10 minutes after I made the order I realized that the size is wrong. There is no way to cancel the order on the web site! I emailed the customer support right away. When they came back to me the next morning (they are in France apparently!) they told me that it's too late and the order has shipped already. So, I had to wait for it to arrive and now I need to spend $30 to send it back (on a $115 order). This is a bad experience buying clothing as often times it won't fit and there needs to be a good way to return it. Getting a store in the US would help for sure, so I don't have to ship Nike shoes across the ocean twice.
2. Customer support is in French. I get it, you folks are in France but you are doing business in the USA and you can't expect customer to speak French here. Thank Google Translate that made it less of a problem but this was another unnecessary hurdle. I actually did not know that the office is in France until I had to talk to Customer Service.
8 October 2024
Reply from Direct Volley
Hello Paul,
We are sorry to hear that our products/services did not meet your expectations. Your satisfaction is important to us, and we would like to learn more to resolve this issue. Please contact our customer service at customer@spacefoot.com (mentioning your order number) so that we can find a solution.
Have a great day,
The Spacefoot Customer Service Team
Fast shipping and offered a shoe…
Fast shipping and offered a shoe colorway that we couldn’t find in the US!
8 October 2024
Reply from Direct Volley
Hello,
Thank you very much for your feedback! I'm very happy to share your praise with the entire Spacefoot team.
We wish you a great day! 😀
Your Spacefoot customer service team
Reply from Direct Volley
Hello Thomas,
We're delighted to hear that your delivery experience met your expectations! Spacefoot is committed to providing exceptional service and fast deliveries, and your positive feedback confirms we're on the right track.
Thank you so much for taking the time to share your satisfaction. 😀
We hope to see you again soon on Spacefoot's websites.
Best regards,
Spacefoot Customer Service Team
Reply from Direct Volley
Hello ,
We're delighted to hear that your delivery experience met your expectations! Spacefoot is committed to providing exceptional service and fast deliveries, and your positive feedback confirms we're on the right track.
Thank you so much for taking the time to share your satisfaction. 😀
We hope to see you again soon on Spacefoot's websites.
Best regards,
Spacefoot Customer Service Team
Reply from Direct Volley
Hello, thank you for this review!
It's very encouraging for the Spacefoot teams!
And especially, thank you for noticing the quality-price ratio we strive for every day!
Customer satisfaction is one of our priorities! 😀
The Spacefoot Customer Service Team
The shoes were shipped and arrived in…
The shoes were shipped and arrived in less than a week. Just in time for my daughter's first day of volleyball tryouts.
13 August 2024
Reply from Direct Volley
Hello Kelly,
Thank you for your positive feedback. Rest assured that we are doing everything possible to offer you the best products at the most competitive prices.
We're glad you enjoyed the experience.
Hope to see you again soon!
Have a great day 😊
The Spacefoot Customer Service Team
Very responsive
Delivery time from France was just as quick as from a US-based business. A quality outfit.
19 April 2024
Processing and shipping were fast
Processing and shipping were fast, great service, and delivered the exact product I was looking for.
18 March 2024
Knee pads
The knee pads are a great product and value. Easy to navigate through website and order. They were delivered when promised!
19 February 2024
Two years ago volley shoes was ordered
Two years ago volley shoes was ordered. Finely delivered to Latvia. Nowadays wanted to order shirt, shorts etc - no delivery to Latvia! Joke? Shop using GLS service, which is also available in Latvia? Where is the problem? Had to deliver to mine friend in Poland and from Poland again via GLS to Riga, Latvia... Nonsence for modern days logistics possibilities...
16 November 2023
Impossible Customer No Service
Despite selecting shoe size 38.5, the system changed it to 44 and you are expecting me to cover the cost of shipping the product back to you for an error due to YOUR site!!
15 November 2023
Fast shipping
3 November 2023
Wasn't sure this site was legit but it is and great prices and fast shipping. Thanks!!!
To be quite honest I wasn't sure if direct volly was a scam site or a legitimate business but I took a chance and I was glad I did. They have fast shipping and great prices. I will be visiting here again.
29 October 2023
Really good
16 October 2023
Organised and helpful
By mistake I put a wrong address in my shipment details, I sent a desperate email to direct volley and they helped me straight away. Quick and organised service. Thank you very much
4 October 2023
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