I had a 15 minute constructive discussion with Justin who was very helpful, listened and emphatic. He gave me some useful tips that would strengthen my case. He was honest and upfront on the mer... See more
Company replied
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Top class service, when I was left in the lurch by another reputed solicitors firm who decided to cancel my retainer because I was asking them all the tough questions, Ian stepped in and found me the... See more
Company replied
Extremely helpful, genuine and kind people. The whole process of reporting a claim, to the case being managed and passed onto the legal team was smooth like butter. I couldn't have been happier with t... See more
Company replied
Had a very swift response the same day and Justin was very helpful in the initial conversation. This was swiftly followed up by Ian who helped me both by email and text through the initial stages to... See more
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Company details
About Direct2Compensation
Written by the company
Direct2Compensation is an established No Win No Fee personal injury claims company.
With 28 years' experience they provide expert, honest advice to help people claim compensation after a non-fault accident.
Working with some of the UK's leading law firms, Direct2Compensation assist you through what can be a scary legal minefield, explaining things in simple terms that make sense.
Their friendly team gives you the confidence to make a claim and get the justice you deserve.
Services
Direct2Compensation can advise you of your legal rights if you’re thinking of making work injury claim, and how to claim compensation whilst maintaining a good relationship with your employer.
They can let you know if you have a valid claim for a slip or fall due to company or council negligence. Including pavement trips, falls in shops and supermarkets, plus slips on ice and snow.
They handle all types of road traffic accident claims, including hit and runs, being injured on a bus, or as a cyclist or pedestrian.
If you've been injured in an accident that wasn't your fault, they are experts at helping you to prove liability and claim successfully.
Contact info
12 The Circle, BA2 1JA, Bath, United Kingdom
- 01225 430285
- justice@direct2compensation.co.uk
- direct2compensation.co.uk
Great help explained very well how all…
Great help explained very well how all works and great customer service
18 November 2022
Excellent service 😀 Really good
Excellent service 😀 Really good, helpful advice from such a friendly person who answered the phone straight away and dealt with all my questions efficiently.Thank you Ball sir🙏🏻
1 February 2023
Unprompted review
Really good advice
Really good, helpful advice from such a friendly person who answered the phone straight away and dealt with all my questions efficiently.
12 January 2023
A very attentive and reliable company
A very attentive and reliable company. I had several conversations with Ian and he explained the process and answered all my queries. It was a smooth transition on to the Solicitors to pursue my claim. I would definitely recommend them to anyone needing a good genuine company.
23 January 2023
Very efficient and speedy service
Very efficient and speedy service. Everything explained in easy to understand terms
4 January 2023
Reply from Direct2Compensation
Thank you for your 5 star review, we really appreciate your feedback.
Extremely professional service
If you want a professional service then this is the firm for you. After making an initial enquiry I was contacted by Ian who was friendly, helpful and obviously very experienced. Everything was explained up front without me having to ask confirmed by email and then literally within 2 days I was talking to the Solicitors and my claim is proceeding. Thank you for making this a pain free experience.
16 January 2023
Unprompted review
Reply from Direct2Compensation
Thank you for taking the time to provide your feedback and review. We are pleased that you have found our service to be straightforward, caring and helpful! Good luck with your claim.
Spoke with Ian today
Spoke with Ian today. He made me feel very comfortable and explained the process excellently. He is so friendly and empathetic and made me feel like he cared. My case is now up and running and it’s only been a couple of hours. Thanks again Ian
12 January 2023
Unprompted review
Reply from Direct2Compensation
Thank you for the kind feedback. We genuinely do care about our clients and we understand their concerns and motivation for wanting to take action. Kindness and compassion cost nothing and taking a few minutes to ensure that a claimant understands the process and that they have rights is something we always strive to do. We're pleased that you have found our service to be easy to use, helpful and speedy!
Great company
I’ve never submitted a claim before so I wasn’t aware of the process.
Ian contacted me after I reached out and he handled my enquiry in both a professional and friendly way, I felt confident after the call that my claim would be in good hands.
21 September 2022
Easy to access
Company were very helpful explained everything clearly to me . Speed and communication extremely good . Thank you Ian
12 September 2022
Great service
Great service, Justin and the team are really committed to their work, empathic and easy to talk to, i would recommend this service for sure
19 August 2022
Unprompted review
this company couldent help me with…
this company couldent help me with medical neglance police misconduct divorce gp naglance and not for one minute do i believe this company couldnt help me .
15 August 2022
Unprompted review
Reply from Direct2Compensation
Dear Bernadette, I have had a long conversation with you via email where I felt we explored all possible avenues with you in a friendly manner. I am upset to see you have given us a bad review. The fact of the matter is there is a 3 year time limit on personal injury and the medical negligence you enquired about was in 2017 over 5 years ago. I checked with you that the case had not been issued in court and given an extension. Or that you were under the age of 21. these are the only way around the 3 year limitation. We would love to help you if it was at all possible. As a business why would we turn away a customer we could help. I'm sorry if feel aggrieved and I wish we could have helped you.
With regard to police misconduct that is a matter for the IPCC and divorce should be dealt with by a family law solicitor. We do not advertise anywhere on or website that we do work in these areas. It is very clear that we specialise in personal injury only. During our email exchange you did not give me any information about this. Again I am sorry if you feel we did not live up to the standards you expected. We always strive to help customers to feel as if their enquiry has been properly addressed in a kindly and helpful manner.
Kind regards
Justin Milne
I am very pleased so far
I am very pleased so far, comms very good. Whole new process to me, as I tend to be a person to just let go and get on with things as are. But at this stage am very happy I have got in contact with the team who believe I am in good standing of a case and have processed the initial stage swiftly.
29 July 2022
Reply from Direct2Compensation
Thank you for your positive feed back, it's much appreciated. Regards Justin
Prompt reply to my enquiry
Prompt reply to my enquiry. Very clear and concise explanations, empathetic and considerate. Reassuring.
26 July 2022
Reply from Direct2Compensation
Thank you for your review, it pleases us to hear from happy customers. Regards Justin
Excellent service
26 July 2022
Reply from Direct2Compensation
Thanks you for your 5 start review. Regards Justin
Very nice to talk to answered ,all my…
Very nice to talk to answered ,all my questions I needed answering which was very helpful . Thankyou Ian .
13 July 2022
very good service
8 July 2022
Very helpful and very polite,very good…
Very helpful and very polite,very good customer service
24 June 2022
Good service
23 June 2022
Excellent and reliable company…
I would highly recommend Direct2Compensation as a very professional, experienced solicitors with a person centred approach.
I felt listened and understood with empathic responses to many of my questions. Fantastic communication, made me feel valued and respected as a client. Ian Morris's service is outstanding! Thank you.
27 May 2022
Unprompted review
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