I had a 15 minute constructive discussion with Justin who was very helpful, listened and emphatic. He gave me some useful tips that would strengthen my case. He was honest and upfront on the mer... See more
Company replied
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Top class service, when I was left in the lurch by another reputed solicitors firm who decided to cancel my retainer because I was asking them all the tough questions, Ian stepped in and found me the... See more
Company replied
Extremely helpful, genuine and kind people. The whole process of reporting a claim, to the case being managed and passed onto the legal team was smooth like butter. I couldn't have been happier with t... See more
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Had a very swift response the same day and Justin was very helpful in the initial conversation. This was swiftly followed up by Ian who helped me both by email and text through the initial stages to... See more
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Company details
About Direct2Compensation
Written by the company
Direct2Compensation is an established No Win No Fee personal injury claims company.
With 28 years' experience they provide expert, honest advice to help people claim compensation after a non-fault accident.
Working with some of the UK's leading law firms, Direct2Compensation assist you through what can be a scary legal minefield, explaining things in simple terms that make sense.
Their friendly team gives you the confidence to make a claim and get the justice you deserve.
Services
Direct2Compensation can advise you of your legal rights if you’re thinking of making work injury claim, and how to claim compensation whilst maintaining a good relationship with your employer.
They can let you know if you have a valid claim for a slip or fall due to company or council negligence. Including pavement trips, falls in shops and supermarkets, plus slips on ice and snow.
They handle all types of road traffic accident claims, including hit and runs, being injured on a bus, or as a cyclist or pedestrian.
If you've been injured in an accident that wasn't your fault, they are experts at helping you to prove liability and claim successfully.
Contact info
12 The Circle, BA2 1JA, Bath, United Kingdom
- 01225 430285
- justice@direct2compensation.co.uk
- direct2compensation.co.uk
Back injury due to faulty steps
Excellent service easy to deal with and extremely professional
17 May 2022
Friendly and reliable ...not only this…
Friendly and reliable ...not only this but comforting aswell
16 May 2022
Ian was brilliant and explained things…
Ian was brilliant and explained things in a way I could understand.
25 April 2022
Excellent service
24 April 2022
Faultless Service
I can highly recommend this company if you are considering putting in a claim for an accident/injury that was not your fault. I recently had a bad fall in a Supermarket and because I was (and still am) in a lot of pain I decided to contact Direct2Compensation for advice.
I cannot fault the service I have received to date, Ian replies almost immediately to any query you may have and is courteous, professional and friendly.
My Claim will shortly be underway so I have no idea as to the outcome but I would not wish for a better firm to handle it.
8 April 2022
Excellent service
Excellent service, Ian has been extremely helpful! I’d recommend this service to anyone that needs it! Thanks a lot
14 March 2022
I highly recommend 😊
Ian is the person that was helping me with my claim and he was always fast at getting back to me. Thanks to him the solicitors are doing my claim and hope I get a good outcome 😊
14 March 2022
Reply from Direct2Compensation
We're really pleased to have been able to help! If you need any further assistance from us during the claims process, please call us on 01225430285 or get in touch via our website!
Ian Morris who I first contacted has…
Ian Morris who I first contacted has been so helpful and explained everything very clearly. As a novice in this field I need all the help I can get. Thank you.
24 February 2022
Reply from Direct2Compensation
Thank you for the positive feedback, it's very much appreciated. If we can be of any further assistance during your claim, please don't hesitate to contact us.
From the initial phone call the service was first class
From the initial phone call the service was first class.
Emails were replyed to promptly and were kept informed throughout the entire process.
Thanks ian
16 February 2022
Reply from Direct2Compensation
You're welcome! We're really happy to have been able to help you.
Ian, professional, thorough and friendly.
Ian, is a friendly and very polite professional. I was made to feel comfortable at all times and felt his explanation on things were perfect. I was made to feel at ease, and felt confident Ian was going to do his best to help in the most appropriate way. I had a very nice conversation with him, we even discussed our family’s briefly. I am so far happy with the service I have received.
14 January 2022
Reply from Direct2Compensation
Thank you for taking the time to give your feedback on our services, we really appreciate it. We're really pleased that you've found our service to be of such help and hope that your claim goes on to be successful.
Staff was very polite and helpful.
12 January 2022
Great service and honest company
Smooth transition between direct2 and the solicitors. Quick turn around time to begin the process. Looking forward to working with both Direct and the recommended solicitors.
23 December 2021
I had a quick call back from Ian and…
I had a quick call back from Ian and found him very helpful in relation to the questions I asked. Passed my information on with no fuss or bother, just waiting for further feedback.
15 December 2021
I emailed this website 2 years ago when…
I emailed this website 2 years ago when I was asking for advice re a tripping hazard where I broke my hip and was suing the council. The council in the first instance had denied liability and Ian basically told me that I didn't have a case.
Fortunately, I persevered and the Council offered a settlement and I have now instructed a solicitor through my work Union. Please take the advice on here as just advice as Ian is not a qualified solicitor, merely an 'expert' ??? Thank goodness I didn't take his advice
7 December 2021
Unprompted review
Reply from Direct2Compensation
Thank you for providing your feedback - all feedback, whether positive or negative is really important to us. We're delighted that you've managed to get the local authority to make an offer to settle your claim. We hope that you obtain an appropriate settlement for your injuries and losses.
We're sorry that we were unable to take your enquiry further. However, when it comes to advising as to whether we feel our Solicitors would be willing or able to pursue a claim enquiry, we use strict risk assessment criteria to assess the viability or otherwise of a claim enquiry. Sadly, in your case we weren't of the view that you would succeed and felt that our Solicitors would not be able to pursue the matter for you. As with all personal injury claims providers, we understand that an enquiry we 'reject' may be seen in a more positive light elsewhere and likewise, a matter that another firm has turned away, we may successfully place with our Solicitors.
Ian has worked in personal injury compensation for over 20 years and has an excellent knowledge base with regards to evaluating claims, the claims processes, claimants rights and whether establishing liability is likely. It's not an exact science of course, but in the main our initial assessments prove to be correct and see our claimants succeed with their claims.
All matters are handled by qualified specialist personal injury Solicitors or overseen by a senior Solicitor if the matter is being handled by a qualified and skilled personal injury paralegal.
I phoned the company up and spoke to a…
I phoned the company up and spoke to a gentleman and he explained everything very clear to me and was very helpful
3 December 2021
Excellent job so far
3 December 2021
Found me a solicitor to take my case on…
Found me a solicitor to take my case on with excellent customer service, would definitely use again!
2 December 2021
Very knowledgeable and professional
Very knowledgeable and professional. Great service and everything fully explained. Would recommend.
30 November 2021
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