Direct2florist Reviews 37,941

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 2,023 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the flowers, noting their freshness and longevity, often lasting for weeks. The delivery service is consistently highlighted as quick and reliable, with many appreciating same-day delivery options and timely arrivals. People also find the ordering process straightforward and easy to navigate, even when ordering from overseas. The overall service is described as excellent, with many expressing satisfaction with the product presentation and the helpfulness of the staff. However, some customers also noted issues with delivery, including flowers being delivered on the wrong date or outside the expected timeframe. A few other people also felt that the delivered flowers did not match the vibrant appearance or specific arrangement shown in the website images. There were also instances where flowers withered quickly, leading to disappointment with the product's freshness.

What people talk about most

Product

People report positive experiences with product, often praising the excellent quality and beautiful... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the ease of ordering... See more

Service

Users describe positive interactions with service, with many customers praising the excellent and reliable... See more

Order

Customers generally express satisfaction with the ordering process, finding it easy and straightforward to... See more

Quality

Reviewers highlight positive aspects of quality, with many customers praising the excellent quality of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was an emergency! I had ordered with another online florist for some flowers for my elderly Aunt's birthday. On the day they were meant to be delivered, I got an email telling me my order had bee... See more

Rated 5 out of 5 stars

Very easy to order flowers for family online with us living overseas. Buttercups and Daisies in Denton are the best florist in the area. Their flowers always look amazing and are so fresh they last f... See more

Rated 5 out of 5 stars

I ordered for same-day delivery in Crickhowell. Very quickly had an email response saying that the flowers I waned were not available, but with suggested alternative which was accepted. Delivery was q... See more

Rated 5 out of 5 stars

Was easy to find site with same day delivery in my area with a lovely choice of flowers. Ordered late morning and flowers were delivered that afternoon with message letting me know. Recipient l9ved... See more


Company details

  1. #7 of 31 best companies in Flower market
  2. #11 of 35 best companies in Florist
  3. #8 of 43 best companies in Flower Delivery

Written by the company

Direct2Florist helps you find and order flowers from independent local florists across the UK. Browse trusted florists, place your order online, and your chosen florist will create and deliver your flowers. Same-day and future delivery options available.


Contact info

4.8

Excellent

TrustScore 5 out of 5

38k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Perfect birthday gift

The flowers were rather a late birthday gift. I was able to order them for next day delivery. My friend was thrilled and sent me a photo to show how beautiful the small arrangement was. Perfect.

21 April 2026
Rated 4 out of 5 stars

Beautiful flowers, delivered on time.

The flowers were delivered on time and the recipients said they were beautiful. The only minor niggle was that it took me a few attempts to fill in the form on the website, as it did not seem very clear what one had to do when.

1 June 2026
Rated 5 out of 5 stars

Beautiful flowers

Beautiful flowers. Recipient was over the moon with her flowers. Easy to order. Great customer service and delivery.
Thank you so much for your efficiency, quality of flowers and great customer service.

1 June 2026
Rated 5 out of 5 stars

As usual the flowers I ordered arrived…

As usual the flowers I ordered arrived nice and early in a beautiful condition nice and fresh, the person that they was for was over the moon with them and sent photos to everyone, and at a good price as well, thanks.

29 May 2026

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