Direct2florist Reviews 

38,024
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,778 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful, fresh, and long-lasting flowers, often noting the impressive quality and abundance of the arrangements. The ordering process is frequently described as easy, straightforward, and efficient, with many appreciating the prompt and reliable service. Reviewers highlight the excellent delivery service, often receiving their orders quickly, on time, and even with same-day options available. However, some customers also noted issues with delivery, including items not arriving on the specified date or not being received by the recipient. A few other people also felt that the product quality was disappointing, with flowers deteriorating quickly or not matching the advertised appearance.

What people talk about most

Product

Customers consistently note positive experiences with product, frequently praising the beauty and quality of... See more

Delivery service

People report positive experiences with delivery service, often praising promptness and reliability. Many... See more

Service

Reviewers highlight positive aspects of service, consistently praising its excellence and reliability.... See more

Order

Customers had positive experiences with the ordering process, finding it easy, straightforward, and... See more

Quality

Users describe positive interactions with quality, with many customers consistently praising the superb and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the second time I've used Direct2Florist. The choice of local florists to each area is very good and the site is so easy to use. On both occasions the recipients were delighted with the flower... See more

Rated 5 out of 5 stars

I have previously gone for box flowers & this was the first time I went with direct florists. A much better experience of flowers arriving exactly as you want them to be. Not in bud in a box! Deliver... See more

Rated 5 out of 5 stars

I have used Direct2florist twice in the last month, sadly both occasions were funerals - Both tributes were perfect, the delivery was in good time. The first time I had a query that was dealt with imm... See more

Rated 5 out of 5 stars

The ordering was straight forward and very efficient. It was all done online and emails for confirmation of purchase and delivery were regularly sent. I chose a basket of flowers for my dad, so he w... See more


Company details

  1. #6 of 33 best companies in Flower market
  2. #11 of 38 best companies in Florist
  3. #6 of 43 best companies in Flower Delivery

Written by the company

Direct2Florist helps you find and order flowers from independent local florists across the UK. Browse trusted florists, place your order online, and your chosen florist will create and deliver your flowers. Same-day and future delivery options available.


Contact info

4.8

Excellent

TrustScore 5 out of 5

38k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 23% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(38,024)

1,602 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have used Direct2Florest a number of…

I have used Direct2Florest a number of times over the years to send flowers from here in Australia to a very special friend in the UK and every time they have been excellent. Great product, prompt delivery and excellent online ordering and support services. I cannot recommend them highly enough. Aaron Krivan, Australia.

14 February 2026
Rated 5 out of 5 stars

Great service

I gave the florist the wrong address for delivery and after a phone conversation the lovely Lynn from Ferguson Florists in Dunfermline sorted it out and redelivered. Great service

1 July 2026
Rated 5 out of 5 stars

Flowers for a friend

I ordered flowers for my friend as her mam had passed away, ordered them on the morning and they were delivered the same afternoon, very happy with this service

29 June 2026
Rated 5 out of 5 stars

Transaction excellent

Transaction excellent. Ordered flowers direct online from Ireland for family birthday in UK. Updated re order. Highly recommend.

1 July 2026
Rated 4 out of 5 stars

Pretty blooms…

Flowers were beautiful only one complaint was l didn’t receive confirmation email until the next day so I was concerned that they hadn’t been delivered on the correct date

28 June 2026
Rated 5 out of 5 stars

Fantastic service.

From start to finish, everything went so smoothly. All the flower displays are gorgeous. The bouquet I chose was delivered exactly on time as promised. My friend was thrilled with them, and also the add on gift of chocolates. I love the fact that I am helping local florists.

29 June 2026
Rated 5 out of 5 stars

Happy Shopper

Sent flowers for a Diamond Wedding Celebration.Easy to choose from large assortment.
I didn't actually see them but my friend said they were beautiful.
Easy to use and order from,would definately buy again.

29 June 2026
Rated 5 out of 5 stars

Had a great experience

Had a great experience. Was able to order the night before with a local florist. Website easy tonus The recipient loved the flowers, they were even more beautiful than the photos.

29 June 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look