The ordering was straight forward and very efficient. It was all done online and emails for confirmation of purchase and delivery were regularly sent. I chose a basket of flowers for my dad, so he w... See more
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Company details
- #7 of 33 best companies in Flower market
- #10 of 38 best companies in Florist
- #7 of 43 best companies in Flower Delivery
Written by the company
Direct2Florist helps you find and order flowers from independent local florists across the UK. Browse trusted florists, place your order online, and your chosen florist will create and deliver your flowers. Same-day and future delivery options available.
Contact info
2 Ormrod Street, BL4 7DW, Farnworth, United Kingdom
- +44 (0) 1204 452 000
- trustpilot@direct2florist.com
- www.direct2florist.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 24% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great to have a choice of florists…
Great to have a choice of florists within close proximity to where the delivery address was, and I was extremely happy with the florist I chose.
Very happy with the service & quality of flowers
I ordered funeral flowers which were delivered on time & my cousin said they were beautiful. From the photo they looked the same as on the florist’s website. Very happy with the service & quality.
I saw their ad on a hacked website
I saw their ad on a hacked website. Why are they using a hacked stolen website?

Reply from Direct2florist
Always brilliant
Always brilliant. I have been using your store for some time now. Thank you. Helen Black, Australia.
I have used Direct2Florest a number of…
I have used Direct2Florest a number of times over the years to send flowers from here in Australia to a very special friend in the UK and every time they have been excellent. Great product, prompt delivery and excellent online ordering and support services. I cannot recommend them highly enough. Aaron Krivan, Australia.
Efficient and professional service…
Efficient and professional service Flowers were loved by recipient
Easy and nice flowers but maybe a tad…
Easy and nice flowers but maybe a tad bit expensive.
The flowers arrived on time and my…
The flowers arrived on time and my friend was delighted with them
Fantastic company with brilliant…
Fantastic company with brilliant customer service. Would highly recommend.
Great service
I gave the florist the wrong address for delivery and after a phone conversation the lovely Lynn from Ferguson Florists in Dunfermline sorted it out and redelivered. Great service
Beautiful flowers and delivered on time
Excellent service
Excellent service, beautiful flowers and spot on delivery. Many thanks.
Flowers for a friend
I ordered flowers for my friend as her mam had passed away, ordered them on the morning and they were delivered the same afternoon, very happy with this service
Easy and Reliable Flower Delivery
Easy and reliable flower service from the online ordering process from Australia, for a delivery in the UK. The flowers were received positively for a very poignant occasion on time and with care.
Thank you
Amazing service
Tom Hodges Team went above and beyond to deliver flowers to my elderly relative.
A HUGE. Thank you. Gary (New Zealand)
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