Easy to navigate and understand. They provided me with good information in terms of the strings and tension. Prices are good compared to other popular sites such as Amazon. Wait time wasn’t too long d... See more
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Review summary
Created with AI, based on recent reviews
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Good speedy service from this retailer. Purchased a pair of Babolat badmington shoes hoping the they would fit and they are bang on. Will continue to use as I favour the option to use Royal Mail deliv... See more
Company replied
Very fast delivery and well packaged. I ordered an Astrox 99 Play from Direct Badminton and received the latest version (black and green). The price was competitive. The racket is head heavy with q... See more
Company replied
I bought this NCS badminton for a try, and found that it is pretty good, traveling very much same as feather shutters and last much longer. Usually we use 2 Victor Master shutters for one session. Th... See more
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Company details
Written by the company
Badminton Equipment Sale. Great Prices. & Fast Delivery. Yonex, Victor, Carlton, Yehlex, Apacs, Asics & More. Leading UK Badminton Retailer.
Contact info
Wynyard Avenue, TS22 5TB, Stockton-on-Tees, United Kingdom
- directbadminton.co.uk
4.3
Excellent
1k reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delivery was great super quick
Delivery was great super quick, the Babolat shuttles are excellent value, really good quality, early days but shuttles seem to be lasting well. Thanks very much, well pleased.😁
1 February 2026
Unprompted review
Reply from Direct Sports
Hi,
Thank you for your review. It is great to hear that you are pleased with your order and we hope that you will shop with us again.
Kind Regards,
Direct Badminton
Wrong string tension
The rackets were delivered on time, but I specifically requested them to be strung at 28 lbs. Both arrived strung at around 22 lbs, forcing me to pay out of pocket to have them restrung, even though stringing was supposed to be included in the price. To make matters worse, when I contacted customer service, they sent me a photo of the machine set to 28 lbs as “proof”, as if that somehow proves the rackets I received were actually strung at that tension
6 February 2026
Unprompted review
Reply from Direct Sports
Hi,
Thank you for your feedback. We are sorry to hear that you were not completely satisfied with your order. We have an experienced team of stringers and our machines are calibrated daily. We record the settings of the machines for every order to provide reassurance that all orders are completed correctly and it would be of no interest to us to complete a restring to any other specification than requested. For your case we did offer the option to have your racket reassessed by our stringing team however as you did not wish to send the racket back to us, we were not able to arrange this for you.
Kind Regards,
Direct Badminton
Had issues with the purchase
Had issues with the purchase, which is to be expected occasionally when ordering online. Was very happy with the customer service and ease of resolution. Thank you.
19 January 2026
Unprompted review
Reply from Direct Sports
Hi,
Thank you for your review. We are pleased that our customer service team were able to support your queries and appreciate your positive feedback.
Kind Regards,
Direct Badminton
I bought the wrong badminton trainers…
I bought the wrong badminton trainers and had to exchange them for different ones. Rebecca made the process very easy. Thank God you have real people sorting things out. Good customer service is a rarity so thank you. Would definitely recommend you.
30 January 2026
Unprompted review
Reply from Direct Sports
Hi,
Thank you for your great review. We hold very high standards for our customer service and always aim to support every customer query. We are glad to hear about your positive experience and will ensure to pass this feedback on.
Kind Regards,
Direct Badminton
Excellent service
3 February 2026
Unprompted review
Reply from Direct Sports
Hi,
Thank you for your positive feedback, we hope you will shop with us again.
Kind Regards,
Direct Badminton
Beautiful and quality badminton bag
Quick delivery and my badminton bag is beautiful and very high quality!
Very please with my purchase!
28 January 2026
Unprompted review
Reply from Direct Sports
Hi,
Thank you for leaving us a review. We are glad to hear you are happy with your order and our speed of service. We hope you will shop with us again.
Kind Regards,
Direct Badminton
Stress free experience
Website is easy to navigate, prices are good and clearly stated. I ordered yonex mavis 300 shuttles and they arrived promptly and well packaged. Overall a very good experience.
21 January 2026
Unprompted review
Reply from Direct Sports
Hi,
Thank you for your review. It is great to hear about your positive experience with us, and we hope you are happy with your items.
Kind Regards,
Direct Badminton
Excellent service and great product
Excellent service and great product
29 January 2026
Unprompted review
Reply from Direct Sports
Hi,
Thank you for your review. We are happy to hear that you are pleased with our service and your order, we hope you will order with us again.
Kind Regards,
Direct Badminton
Sent email to review but not my purchase
You’ve sent me an email to review my purchase but it hasn’t been delivered yet - supposed to be 2-3 working days and now 5 working days.
30 January 2026
Unprompted review
Reply from Direct Sports
Hi,
Thank you for your feedback. We are sorry to hear that there has been a delay with your parcel. Unfortunately, delays with the courier are beyond our control and while we do despatch all parcels as soon as possible, we cannot foresee delays in the Royal Mail Network. If you have not received your order 10 working days after despatch, please contact our customer service team who will be happy to assist you further.
Kind Regards,
Direct Sports
Reply from Direct Sports
Hi,
Thank you for leaving us a review. We are glad to hear that you are happy with your order and our competitive pricing.
Kind Regards,
Direct Badminton
Bought two tubes of Victor Master Ace…
Bought two tubes of Victor Master Ace speed 77. Easy to order. Arrived within 3 days. What’s not to like!?
21 January 2026
Unprompted review
Reply from Direct Sports
Hi,
Thank you for leaving us a review. We are pleased that you are happy with your order and that your items arrived quickly. We hope you will shop with us again soon.
Kind Regards,
Direct Badminton
The racket quality is excellent and it…
The racket quality is excellent and it arrived in good condition. I would buy again from them.
27 January 2026
Unprompted review
Reply from Direct Sports
Hi,
Thank you for your review. It is great to hear about your positive experience with us and that you are happy with your order. We look forward to your shopping with us again.
Kind Regards,
Direct Badminton
So depressed !!
I had my first play with this new 1000Z for few matches then the string was broken !!! Just an hour !!! The broken was deemed to be the knot. I wondered the restringing service provided was too unprofessional and made no sense of this case in selling of such an advanced racket with that poor restringing quality of service.
24 January 2026
Unprompted review
Reply from Direct Sports
Hi,
Thank you for your review. We are sorry to hear that you have not been satisfied with your order, our stringing team are still assessing your query based on the images you had provided yesterday. Our customer service team will be in touch as soon as we are able to provide more information.
Kind Regards,
Direct Badminton
Always a positive experience
Always a positive experience, ordered several badminton rackets and all were delivered quickly. Recommended retailer.
20 January 2026
Unprompted review
Reply from Direct Sports
Hi,
Thank you for taking the time to leave us a review. We appreciate all returning customers and are pleased that you have had repeated positive experiences with us. We look forward to receiving your next order.
Kind Regards,
Direct Badminton
Superb service
Superb service. Stringing as requested and fast delivery.
9 January 2026
Unprompted review
Reply from Direct Sports
Hi,
Thank you for your review. We are glad to hear that you are pleased with the quality of our stringing service and our quick processing times.
Kind Regards,
Direct Badminton
my package hasnt arrived even though it…
my package hasnt arrived even though it said i was delivered
21 January 2026
Unprompted review
Reply from Direct Sports
Hi,
Thank you for your review. We are sorry to hear there has been an issue with your delivery. Please contact our customer service team with your order number so that we can assist you further.
Kind Regards,
Direct Badminton
Well priced, long delivery time
Well priced, string upgrades a nice touch.
However I placed my order on the 7th (a wednesday), and it wasn't despatched until the 12th, which meant I didn't get it until the 16th. The gap from 12th to 16th is on Royal Mail, but it took too long to reach despatch stage. Will try central sports next time.
16 January 2026
Unprompted review
Reply from Direct Sports
Hi,
Thank you for your review. We are sorry that your order took longer than you expected to be completed. As we were closed over the Christmas period, we had a large queue of outstanding restrings on the week commencing 5th January and whilst our stringing team did work hard to get through this as quick as possible, we did experience longer processing times than usual. We do hope that you are happy with your item and will consider us again in the future.
Kind Regards,
Direct Badminton
Reply from Direct Sports
Hi,
Thank you for leaving us a review. We are pleased that you are happy with your order and received your items in a good time.
Kind Regards,
Direct Badminton
Reply from Direct Sports
Hi,
Thank you for your review. We are glad to hear that you are happy with your items and received your order quickly.
Kind Regards,
Direct Badminton
Best of the best for badminton equipments
It is more than 5 stars! I ordered the badminton racquet Yonex 1000z on Thursday night. They stringed it per my requirement on Friday and I received it on Saturday afternoon. All these stringing and delivery are free of charge. Btw, I forgot to mention their price is not only the best in UK, better than the price in Japan (where it was made) and Hong Kong (where normally the best place on earth to buy due to 0% import tax).
17 January 2026
Unprompted review
Reply from Direct Sports
Hi,
Thank you for taking the time to leave us such a great review. We are very glad to hear that you are pleased with our level of service and quick processing times. We always strive to offer the best products for the lowest price and are very pleased that we have met your expectations. We do hope you will shop with us again.
Kind Regards,
Direct Badminton
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