Easy to navigate and understand. They provided me with good information in terms of the strings and tension. Prices are good compared to other popular sites such as Amazon. Wait time wasn’t too long d... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Good speedy service from this retailer. Purchased a pair of Babolat badmington shoes hoping the they would fit and they are bang on. Will continue to use as I favour the option to use Royal Mail deliv... See more
Company replied
Very fast delivery and well packaged. I ordered an Astrox 99 Play from Direct Badminton and received the latest version (black and green). The price was competitive. The racket is head heavy with q... See more
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I bought this NCS badminton for a try, and found that it is pretty good, traveling very much same as feather shutters and last much longer. Usually we use 2 Victor Master shutters for one session. Th... See more
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Company details
Written by the company
Badminton Equipment Sale. Great Prices. & Fast Delivery. Yonex, Victor, Carlton, Yehlex, Apacs, Asics & More. Leading UK Badminton Retailer.
Contact info
Wynyard Avenue, TS22 5TB, Stockton-on-Tees, United Kingdom
- directbadminton.co.uk
4.3
Excellent
1k reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Deal and Nice Service.
Great Deal and Nice Service.
Thank you….🫡🫡🫡🫡
8 January 2026
Unprompted review
Reply from Direct Sports
Hi,
Thank you for your review. It is great to hear that you found our prices competitive and were pleased with our level of service.
Kind Regards,
Direct Sports
Disappointing experience
Disappointing experience. Ordered Yonex Wet Super Grap. Purple colour pictured on website significantly differs from colour in reality. Placed order on 2nd of January, delivered 12th of Jan.
13 January 2026
Unprompted review
Reply from Direct Sports
Hi,
Thank you for your review. We are sorry to hear that you are not satisfied with your order and that your delivery was delayed despite your parcel being despatched on 4th January. All images on our site are provided by the brands, and we only have one version of the Yonex Super Grap in Purple, so we can assure you that a correct item was sent. If the grap is unused, you will be welcome to return this for a refund, and as a gesture of goodwill we would be able to offer a free returns label. Please contact our Customer Service Team if you would like this to be arranged.
Kind Regards,
Direct Sports
Great service and prices
Good website. Easy to order. I had one return which add earth with promptly
14 December 2025
Unprompted review
Reply from Direct Sports
Hi,
Thank you for your review. It is great to hear about your positive experience with us and we hope you will shop with us again.
Kind Regards,
Direct Sports
Great service
Great service, very quick delivery, no worries with returns. Very competitive prices with plenty of selection.
2 January 2026
Unprompted review
Reply from Direct Sports
Hi,
Thank you for taking the time to leave us a review. It is great to hear that you are pleased with our level of service and competitive pricing. We hope you will consider us again.
Kind Regards,
Direct Sports
Reply from Direct Sports
Hi,
Thank you for your review and positive feedback.
Kind Regards,
Direct Sports
Accessible and affordable
Easy to navigate and understand. They provided me with good information in terms of the strings and tension. Prices are good compared to other popular sites such as Amazon. Wait time wasn’t too long despite it being holiday season. In terms of the racket I haven’t had much time to use it but it holds pretty well and seems good. Would definitely recommend and likely to buy another racket again from here if I need to.
5 January 2026
Unprompted review
Reply from Direct Sports
Hi,
Thank you for taking the time to leave us a review. We are pleased to hear that you are happy with your order and our commitment to quick processing times. We hope that you will purchase your next racket with us.
Kind Regards,
Direct Sports
The shuttles were in stock and…
The shuttles were in stock and delivered on time
30 December 2025
Unprompted review
Reply from Direct Sports
Hi,
Thank you for your review. We are glad to hear you had a positive experience with us and hope you will shop with us again.
Kind Regards,
Direct Sports
Good place to get badminton racket and shoe
Was recommended by a friend to use this site for badminton rackets and shoes. I like the fact that the site have very reliable postage. I also appreciate that when choosing a racket, you can actually choose a strong you want and select a preferred tension too. Other site lack this feature which I really appreciate. 1 extra suggestion is, it would be amazing if there is an extra comment option that goes with the purchase for customer to add extra information. Other than that, superb experience.
2 January 2026
Unprompted review
Reply from Direct Sports
Hi,
Thank you for taking the time to leave us a review. It is great to hear that you had a positive experience and find the extra features on our website helpful. If you ever wish to add additional details to your order, you can get in touch with our customer service team who will be happy to help wherever possible.
Kind Regards,
Direct Sports
Excellent 👍
5 January 2026
Unprompted review
Reply from Direct Sports
Hi,
Thank you for your review. We are pleased that you are happy with your order. We do hope you will shop with us again.
Kind Regards,
Direct Sports
Poor customer service
It’s been a week and still no communication on my order. Called customer service and was told the arrives “on or before” info at checkout is an “estimate not a guarantee”. No information, no apology. In a time of consistent updates and fast delivery, that’s just poor customer service
3 January 2026
Unprompted review
Reply from Direct Sports
Hi,
Thank you for your review. Our estimated delivery times are provided as a guide and unfortunately cannot be a guarantee. We aim to support all customer queries as best as possible and are sorry to hear you were not satisfied with our level of service. All customers are sent an email at the point of despatch, and this should be the next update you receive. We do hope you receive your order soon and are happy with your items.
Kind Regards,
Direct Sports
Great product at great prices and rapid…
Great product at great prices and rapid delivery - even/especially around Xmas - thank you
24 December 2025
Unprompted review
Reply from Direct Sports
Hi,
Thank you for taking the time to leave us a review. We are pleased to hear that you have been satisfied with our level of service. We appreciate your continued custom and hope you will continue to order with us.
Kind Regards,
Direct Sports
No product received yet
Sorry, can only give 1 star so far as the products were expected to arrive on 22/12/25 when I ordered.
Took a day-off to wait for the delivery, but the tacking only shows ‘sender has dispatched on 18/12/25’.
Completely understand it’s busy time of the year, but still no update so far.
28 December 2025
Unprompted review
Reply from Direct Sports
Hi,
Thank you for your review. Sadly, due to the time of year, we have seen a lot of delays with all of our courier services. After the point of despatch, the parcel is in sole responsibility of the courier and unfortunately we are not able to provide any further resolution until the parcel is no longer deemed as deliverable by the courier. If you still require further support with this delivery, please contact our customer service team with your order number.
Kind Regards,
Direct Sports
Fast delivery and useful sizing guide
Fast delivery and useful sizing guide
Loving my new badminton shoes
22 December 2025
Unprompted review
Reply from Direct Sports
Hi,
Thank you for taking the time to leave a review. We are pleased to hear you are satisfied with your order and our level of service, and hope you will consider us again.
Kind Regards,
Direct Sports
Really good except for the delivery…
Really good except for the delivery notification wasn’t the most accurate
22 December 2025
Unprompted review
Reply from Direct Sports
Hi,
Thank you for leaving us a review. It is great to hear you are happy with your order. Naturally due to the time of year, delivery estimates may be less accurate due to the increased number of parcels in the couriers' networks. We do hope that you will continue to shop with us again.
Kind Regards,
Direct Sports
I got an amazing product. But paying extra money to get delivery quicker is not worthiet.
I got an amazing product, but for delivery, they charge me 4.95 pounds to deliver in 3 working days. But the actual delivery took 5-7 working days, which was so annoying.
11 December 2025
Unprompted review
Reply from Direct Sports
Hi,
Thank you for your review. Unfortunately, due to the time of year and volume of parcels, our couriers are experiencing delays that are out of our control. We are pleased that you are satisfied with the item you ordered and do hope that you will order with us again.
Kind Regards,
Direct Sports
We buy badminton shoes and other items…
We buy badminton shoes and other items for years from this site. It is simply the best. Thank you
10 December 2025
Unprompted review
Reply from Direct Sports
Hi,
Thank you for taking the time to leave us a review. We are very pleased to hear that you are happy with the products we offer and our level of service. We look forward to you shopping with us again.
Kind Regards,
Direct Sports
Bought multiple badminton rackets from…
Bought multiple badminton rackets from directbadminton before and got excellent price and delivery on those occasions. Highly recommend.
17 December 2025
Unprompted review
Reply from Direct Sports
Hi,
Thank you for your review and positive recommendation. It is great to hear that you have been pleased with your orders on multiple occasions. We look forward to you shopping with us again in the future.
Kind Regards,
Direct Sports
hassle-free and quick delivery
12 December 2025
Unprompted review
Reply from Direct Sports
Hi,
Thank you for your review. We are pleased that you found our processes quick and easy. We hope you are happy with your items and will shop with us again.
Kind Regards,
Direct Sports
Easy and efficient
I ordered some badminton shoes for my son for Christmas that were slightly too small and had to exchange them for a larger size. The exchange process was very easy and efficient and the shoes arrived quickly despite the busy time of year. Great service - very impressed.
1 December 2025
Unprompted review
Reply from Direct Sports
Hi,
Thank you for taking the time to leave us a review. It is great to hear that you have been impressed with our level of service and returns process. We do hope you will shop with us again.
Kind Regards,
Direct Sports
I've ordered a couple of times and…
I've ordered a couple of times and rackets arrive promptly and well strung. Pleased with both product and service.
12 December 2025
Unprompted review
Reply from Direct Sports
Hi,
Thank you for your review. We are very proud to have a team of experienced re-stringers, and are pleased to hear you are happy with our service and speed of delivery.
Kind Regards,
Direct Sports
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