Director First  Reviews 762

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 276 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and expertise, noting their ability to provide clear, straightforward advice without jargon. Many people highlight the exceptional customer service, appreciating the team's supportive and empathetic approach during difficult times. Reviewers frequently commend the company's quick response times and the ease of contact, often mentioning that the team is readily available and communicative. The service provided is consistently described as excellent, with consumers feeling well-supported and informed throughout their interactions.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff, highlighting their professionalism,... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and support received.... See more

Service

Reviewers highlight positive aspects of service, consistently praising the genuine care, expert guidance, and... See more

Customer communications

Customers had positive experiences with contact. Many reviewers praise the ease and accessibility of reaching... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight the quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If the Dalai Lama handled director stress and Mother Teresa specialised in business rescue, you’d still call Chris Worden first. He brings clarity, calm, and straight-talking solutions when director... See more

Company replied

Rated 5 out of 5 stars

Chris provided an amazing turnaround from initial query to jumping on the phone. He listened, observed and took a vast amount of information in and the action and priorities were clear. He was straigh... See more

Company replied

Rated 5 out of 5 stars

I would advise anyone who has issues with their Ltd company and is anxious about how to best deal with them to contact Director First. I recently spoke to Chris Teal, what a breath of fresh air, frien... See more

Company replied

Rated 5 out of 5 stars

I cannot recommend this company highly enough. Their knowledge in dealing with insolvency is second to none, an absolutely first class service. Chris, Shaun and the team will offer you expert advi... See more

Company replied


Company details

  1. #3 of 15 best companies in Insolvency service
  2. #1 of 15 best companies in Business management consultant
  3. #4 of 18 best companies in Debt relief service
  4. #1 of 6 best companies in Liquidator

Written by the company

Welcome to Director First – Your Helping Hand In Business Insolvency At Director First, we’re here for UK directors facing tough times with their businesses. We understand it’s not easy dealing with money problems, and we offer free, friendly advice to help you out. Whether it’s about closing a business (liquidation), rearranging your business debts (debt restructuring/cva), getting your business back on its feet (turnaround),setting up a new company and purchasing the assets back, or just some advice around how to deal with business debt, we’ve got your back. We also help with sorting out big problems for directors, such as overdrawn directors’ loan accounts. Our past work at 1st Business Rescue was a big hit, earning us over 400 top reviews on Trustpilot. We’re really proud of helping so many directors understand their options and move forward. At Director First, we keep things clear and simple. We’ll guide you through every step, explain your choices in easy words, and make sure you know about any risks. Our goal is to help you feel confident and ready for a new start. Director First – Clear, Friendly Advice for a New Beginning in Business


Contact info

5.0

Excellent

TrustScore 5 out of 5

762 reviews

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Asks customers to review

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Rated 5 out of 5 stars

Chris gave me genuinely outstanding…

Chris gave me genuinely outstanding advice. What impressed me most was his honesty and integrity. He advised me in the best possible way, even when he could have easily tried to sell me something just to benefit himself. Instead of filling his pockets, he focused on what was truly right for me. That level of professionalism and transparency is rare to find. I felt completely supported, informed and confident in the decisions I made because of his guidance. I highly recommend Chris to anyone looking for trustworthy and expert advice.

19 January 2026
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Reply from Director First

Thank you so much, Craig! This means a lot to us here at DF! Only encourages us to keep doing what we do!

Rated 5 out of 5 stars

Knowledgeable

Knowledgeable, reassuring, seemed to be working in my best interests in the advice given.

16 January 2026
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Reply from Director First

Means a lot to us here! Thanks for this review, Tom!

Rated 5 out of 5 stars

Great advice!

Great advice, truly appreciated.

Shaun and Chris have been nothing short of fantastic giving me advice during a difficult time. When it's all done, I know I'll be forever grateful to them.

16 January 2026
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Reply from Director First

Means a lot to us here! Thanks for this review, Luke! We really hope 2026 is amazing for you!

Rated 5 out of 5 stars

Excellent advice

Chris and Shaun provided brilliant advice. I ended up going for the cheapest insolvency firm I could find, which was a mistake. In hindsight, I should have gone with Director First, as their insight and support was much better and my outcome would have been much better in the long run. They genuinely have the director's best interest at heart.

16 January 2026
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Reply from Director First

Nonetheless, we really hope 2026 is amazing for you, Rob! Thank you so much for the review!

Rated 5 out of 5 stars

Amazing Shaun!

I honestly cannot recommend Shaun enough. From the very beginning of our liquidation, he has been calm, supportive and incredibly knowledgeable. He explains everything clearly, keeps you updated, and genuinely takes the stress out of what is a very difficult situation. He’s not only a great support personally, but he also gets the job done seamlessly and professionally. If you’re a director needing help, Shaun is absolutely the person you want in your corner.

15 January 2026
Unprompted review
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Reply from Director First

Shaun would be thrilled to read this! Thank you so much for the review!

Rated 5 out of 5 stars

Incredible advice

Arranged a call with Chris for some advice regarding an issue regarding my business. They were amazing! The advice was incredible so helpful and reassuring.

Running a buisness is never easy and having a company like this behind me and at the end of the phone, can and will only make my company stronger.

Thank you again

14 January 2026
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Reply from Director First

Thank you so much for the review! This means a lot to us here at DF! Pushes us to only do better!

Rated 5 out of 5 stars

I cannot thank Nadina enough for the…

I cannot thank Nadina enough for the exceptional support provided during a trying process. After months of trying to get clarity from other representatives, Nadina explained everything in one clear, concise paragraph, making a complex situation easy to understand. Her diligence, professionalism, and genuine care went above and beyond my expectations. I would not hesitate for a second to use this company again – truly excellent service from someone who is salt of the earth. Thank you Nadina 🙌🏼

14 January 2026
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Reply from Director First

Thank you so much for the review! I am sure Nadina would love to read this! Means a lot to us here at DF!

Rated 5 out of 5 stars

Do the right thing and Karma will look after you

I have been communicating with the directors of the company for the last 4/5 months as we received an intimidating letter from HMRC, following a conversation and a robust response back after a period of time HMRC backed down and have actually released a retained payment!
As a business we were on the cusp of liquidation, following the assistance from Director First (Chris) we are looking forward to 2026.
Thank you so very much guys, just keep doing what your doing.

14 January 2026
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Reply from Director First

Thank you so much for the review! This means a lot to us here at DF! We really hope 2026 brings joy to you!

Rated 5 out of 5 stars

Great Service

Great Service
Shaun was quickly available, very knowledgeable and very helpful.
Gave me everything I needed know and was in the background should I have needed his help again.
Totally resolved the situation for me in no time at all, can't recommend these guys enough.

29 September 2025
Unprompted review
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Reply from Director First

Thank you so much for the review! This means a lot to us here at DF!

Rated 5 out of 5 stars

Knowledgeable

"I received expert advice from Chris regarding business liquidation, and I couldn’t be more satisfied. He provided clear, practical guidance, helping me understand my options and the process step by step. His professionalism, responsiveness, and knowledge made a stressful situation much easier to navigate. I would highly recommend Chris to anyone seeking reliable liquidation advice."

14 January 2026
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Reply from Director First

Thanks Kavin, this means a lot to us here! We hope things get better for you in 2026!

Rated 5 out of 5 stars

Spoke to Chris who gave me really…

Spoke to Chris who gave me really insightful information about company and personal debt; He helped me come up with an action plan on how to resolve my companies issues.
I couldn't ask for more from a free 30 minute phonecall

13 January 2026
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Reply from Director First

This means a lot to us here at DF, Tom! Thank you so much for the review!

Rated 5 out of 5 stars

Emily and Shaun at Directors first have…

Emily and Shaun at Directors first have been an absolute game-changer for me. From the very beginning, they made it clear that they truly understand the pressures and responsibilities that come with being a director of a troubled company. Instead of overwhelming me with jargon or vague advice, they took the time to explain things clearly, simply, and in a way that actually made sense to me.
What really sets them apart is how supportive and hands-on they are. They don’t just tell you what to do and send you on your way — they walk alongside you, making sure you feel confident and supported at every stage. Working with Emily and Shaun felt less like dealing with a faceless organisation and more like having trusted friends who genuinely care about you. I couldn’t recommend Directors first highly enough.

13 January 2026
Unprompted review
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Reply from Director First

This means a lot to us at DF, and I am sure more to Emily and Shaun! We really hope things fall into place from 2026!

Rated 5 out of 5 stars

Recommended!

Had an excellent conversation with Chris Teal who provided some much needed insight and guidance. Thanks Chris!

7 January 2026
Unprompted review
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Reply from Director First

Chris Teal would be thrilled to read this review! Thanks for this!

Rated 5 out of 5 stars

Fantastic help from Director First

Chris at Director First took half an hour of his time to provide straightforward advice and he was kind and sympathetic in what is a challenging period. He offered practical advice and provided a useful letter and videos for navigating through what can be a daunting process. Would highly recommend Chris and his team.

12 January 2026
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Reply from Director First

Thank you so much for this review, Charlotte! We are glad you found our advice useful and hope things get better from hereon!

Rated 5 out of 5 stars

I was really struggling with my debt


I was really struggling with my debt, and Mr. Shaun helped me understand everything and showed me how to get out of debt completely. The service was amazing, and I highly recommend him to anyone who needs help.

12 January 2026
Unprompted review
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Reply from Director First

Hi Ram

Thank you so much for the review! Shaun would be absolutely thrilled to read this!

Rated 5 out of 5 stars

Thank you

I am quite sure that I was only able to endure what felt like the worst period of time in my life, because of the fantastic team at Director First. Thank you for your constant guidance, support and reassurance (at all hours). Couldn't have got through it without you, and your empathy and patience were so greatly appreciated the whole way through.

16 December 2025
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Reply from Director First

Thank you so much for this review, Jen! We only hope things move onwards and upwards from hereon!

Rated 5 out of 5 stars

Professional and not money hungry

We're in some difficulty as a company. After watching Chris on YouTube, I called Directors First and genuinely am overwhelmed how professional and understanding they have been. First from Chris, he told me exactly how it is, and gave really solid advice and arranged a call with Shaun. Shaun was very understanding, listened to my situation and gave me professional reassurance. There was no wooly advice just reality. They sent over useful videos free of charge but more importantly didn't make me feel like a criminal like the other IP individuals who I consulted with. We're still in the process of sorting things out, but I feel much more confident with Directors First as advisors.

9 January 2026
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Reply from Director First

Thanks for this kind review, Javid! We really do hope things get sorted and you have a great start to 2026!

Rated 5 out of 5 stars

Chris was very helpful on the phone…

Chris was very helpful on the phone with me and gave me a free advice that will benefit me a lot , I’m very grateful for he’s advice and he’s help , thank you very much again Chris

8 January 2026
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Reply from Director First

We are glad that you found our advice useful, Ayad! All the best and thanks for the lovely review!

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