Director First  Reviews 762

TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 276 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and expertise, noting their ability to provide clear, straightforward advice without jargon. Many people highlight the exceptional customer service, appreciating the team's supportive and empathetic approach during difficult times. Reviewers frequently commend the company's quick response times and the ease of contact, often mentioning that the team is readily available and communicative. The service provided is consistently described as excellent, with consumers feeling well-supported and informed throughout their interactions.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff, highlighting their professionalism,... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and support received.... See more

Service

Reviewers highlight positive aspects of service, consistently praising the genuine care, expert guidance, and... See more

Customer communications

Customers had positive experiences with contact. Many reviewers praise the ease and accessibility of reaching... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight the quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If the Dalai Lama handled director stress and Mother Teresa specialised in business rescue, you’d still call Chris Worden first. He brings clarity, calm, and straight-talking solutions when director... See more

Company replied

Rated 5 out of 5 stars

Chris provided an amazing turnaround from initial query to jumping on the phone. He listened, observed and took a vast amount of information in and the action and priorities were clear. He was straigh... See more

Company replied

Rated 5 out of 5 stars

I would advise anyone who has issues with their Ltd company and is anxious about how to best deal with them to contact Director First. I recently spoke to Chris Teal, what a breath of fresh air, frien... See more

Company replied

Rated 5 out of 5 stars

I cannot recommend this company highly enough. Their knowledge in dealing with insolvency is second to none, an absolutely first class service. Chris, Shaun and the team will offer you expert advi... See more

Company replied


Company details

  1. #3 of 15 best companies in Insolvency service
  2. #1 of 15 best companies in Business management consultant
  3. #4 of 18 best companies in Debt relief service
  4. #1 of 6 best companies in Liquidator

Written by the company

Welcome to Director First – Your Helping Hand In Business Insolvency At Director First, we’re here for UK directors facing tough times with their businesses. We understand it’s not easy dealing with money problems, and we offer free, friendly advice to help you out. Whether it’s about closing a business (liquidation), rearranging your business debts (debt restructuring/cva), getting your business back on its feet (turnaround),setting up a new company and purchasing the assets back, or just some advice around how to deal with business debt, we’ve got your back. We also help with sorting out big problems for directors, such as overdrawn directors’ loan accounts. Our past work at 1st Business Rescue was a big hit, earning us over 400 top reviews on Trustpilot. We’re really proud of helping so many directors understand their options and move forward. At Director First, we keep things clear and simple. We’ll guide you through every step, explain your choices in easy words, and make sure you know about any risks. Our goal is to help you feel confident and ready for a new start. Director First – Clear, Friendly Advice for a New Beginning in Business


Contact info

5.0

Excellent

TrustScore 5 out of 5

762 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Such a professional company

Such a professional company.
We were helped and very well guided through what was a difficult time for us. Shaun and Emily were so knowledgable and caring, they made the whole process easy to navigate. 5 stars- Thank you guys. 🙏

1 December 2025
Unprompted review
Director First  logo

Reply from Director First

Glad that you found us! We are happy to see this lovely review x

Shaun and Emily will love this

Rated 5 out of 5 stars

Truly amazing, complete solution to a stressful situation

I really cannot recommend Directors First enough, they removed all the stress completely. Shaun and Emily are just so amazing and they have a great team. They truly are absolutely amazing, I could never thank them enough for what they have done for me ⭐️⭐️⭐️⭐️⭐️➕✨

8 January 2026
Director First  logo

Reply from Director First

Thank you so much for this lovely review! And I am glad you are stress-free because that is most important to us!

Rated 5 out of 5 stars

Had numerous conversations with Nadina…

Had numerous conversations with Nadina and she went over and above to help me she gave me good legal advice and every bit of that advice was free

8 January 2026
Unprompted review
Director First  logo

Reply from Director First

We are glad that you found Nadina! Thank you so much for the review!

Rated 5 out of 5 stars

I can finally sleep at night...

Director First has been outstanding. Their advice was clear, practical, and delivered with genuine understanding at a very difficult time. I only wish I had contacted them sooner, as it would have prevented a great deal of stress.

Thanks to their guidance, I now have clarity, peace of mind, and a renewed sense of optimism for 2026. I wouldn’t hesitate to recommend them to any director needing trusted advice.

Thank you, Director First!

28 December 2025
Unprompted review
Director First  logo

Reply from Director First

This means a lot to us here at DF! We are glad to have eased your stress! We are confident that 2026 will be amazing for you!

Rated 5 out of 5 stars

Outstanding service

From the outset, we received outstanding service during a very stressful time. Chris Worden was professional, knowledgeable, and incredibly supportive. He took time to explain our options clearly, answered every question with patience, and was always there at the end of the phone . His advice gave us confidence and clarity. His expertise made a difficult situation far more manageable. We would highly recommend them to anyone needing honest, compassionate, and expert advice.

30 November 2025
Unprompted review
Director First  logo

Reply from Director First

This is really kind of you, Nicola! We are glad that the situation is manageable now! Feel free to ring me up anytime if you need to!

Rated 5 out of 5 stars

The team at Director First!

The team at Director First Namely; Emily Goodhew & Shaun Worden, their guidance through the whole process and the clear communication at every stage was amazing. Couldn’t ask for anything better as a client. The team were contactable at all hours and at times felt guilty reaching out but they were always available whenever needed. If you’re a director worried about insolvency from one director to another it’s never as bad as it seems and the reassurance the team give does put you at ease they’ll guide you all the way. Cannot recommend the team enough. Hopefully never in this position again but if I am you have a client long term. Thank you again guys for your help. 5 ⭐️ service

18 December 2025
Director First  logo

Reply from Director First

We are glad that you found us! And we are optimistic that 2026 will be amazing for you!

Rated 5 out of 5 stars

This company is perfect Shaun and…

This company is perfect Shaun and Nadina are so down to earth and are very helpful. Constantly reassuring and Available any time . Good advised good services and everything broken down in to plane English I would give 100 stars if I could

1 October 2025
Unprompted review
Director First  logo

Reply from Director First

We'd love all the 100 stars haha! Thank you so much for this lovely review!

Rated 5 out of 5 stars

When I thought I had no where to turn

When I thought I had no where to turn, I found Chris Teal at Director First . Who straight away gave me reassurance that there is away through what seems like a dead end and a very lonely place .
To anyone else out there going through the same in business ,pick the phone up and speak to the team at director First you wont regret it.

18 December 2025
Unprompted review
Director First  logo

Reply from Director First

Glad you got a chance to speak to Chris Teal! Here at Director First, we never let a director feel alone! Thanks for the review!

Rated 5 out of 5 stars

Excellent company

Excellent company, they were able to give us peace of mind and sound advice. Highly recommended you speak to Chris and the team and get a good nights sleep again

1 December 2025
Unprompted review
Director First  logo

Reply from Director First

Thanks a lot, Amy! Everyone deserves a good night's sleep, and we do our best to play a part in that!

Rated 5 out of 5 stars

With the invaluable advice from Chris I…

With the invaluable advice from Chris I have been able to deal with issues trying to dissolve my limited company. Takes away a lot of the stress and provides peace of mind. Really appreciate your help!

11 December 2025
Director First  logo

Reply from Director First

Thank you so much Harry! Hope there is no more stress hereon!

Rated 5 out of 5 stars

I had a fantastic experience working…

I had a fantastic experience working with Shaun. He was incredibly helpful and took the time to explain everything from start to finish. I never felt rushed or confused because he made sure I understood every step of the process. If you want someone who is thorough and professional, ask for Shaun!

15 December 2025
Director First  logo

Reply from Director First

This means a lot to us Jai! We do our best to keep a director informed and at ease!

Rated 5 out of 5 stars

Shaun and Director First are amazing

Shaun and Director First are amazing - so calm and knowledgeable. We spoke through my situation, which had been keeping me up at night, and he made me feel so much better about the situation, and the path ahead. Not out of the woods yet, but I know there is a way through. Thank you, Shaun.

12 December 2025
Unprompted review
Director First  logo

Reply from Director First

We strongly believe there is always a solution to a problem at DF. Thanks for the review!

Rated 5 out of 5 stars

You are not alone

Friendly positive advice from all members of staff with clear vision of what can be done to resolve the situation you have found yourself in.

15 December 2025
Director First  logo

Reply from Director First

Yes, we do our best to make a director feel that there is help around! Thanks for saying this and thanks for the review!

Rated 5 out of 5 stars

Chris was very helpful

Chris was very helpful, coming up to a new year Im ultra keen with getting my finances under control. Chris helped me come up with the perfect solution.

Thank you!!!!

15 December 2025
Director First  logo

Reply from Director First

Glad you found a solution, Sam! Happy to help you!

Rated 5 out of 5 stars

They couldn't help me due to my…

They couldn't help me due to my circumstances but still took the time to explain what my best course of action is.

15 December 2025
Director First  logo

Reply from Director First

We hope you quickly get out of your circumstances, Mark! Thank you so much for the review!

Rated 5 out of 5 stars

Great help from someine that understands

I spoke with Chris after my company ran into difficulties following a disasterous year in this economy. He was so easy to talk to and, after listening carefully about a way forward, I ended the call almost in tears - it was just good to listen to someone who understood. Highly recommend you give Director First a call if you've just got too many plates to spin.

11 December 2025
Unprompted review
Director First  logo

Reply from Director First

We are glad you found us, Martin. Happy to help and always here for you!

Rated 5 out of 5 stars

Absolutely outstanding people

I cannot recommend Director First highly enough. Shaun handled our enquiry with great care, answering our calls and addressing our questions seven days a week, at all hours of the day. They took the time to fully understand our situation and carefully explained our options, outlining the pros and cons. When we were ready to move forward, they connected us with excellent people who handled the next steps. At no point did I feel misled, and the contacts they recommended were just as reliable and professional as they were. Most importantly, we went from feeling alone and terrified to feeling supported and reassured. If you're struggling, I highly encourage you to get in touch with Director First.

25 November 2025
Director First  logo

Reply from Director First

You are never alone, Louise. We do our best to walk with you. Thank you so much for this lovely review!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look