DirectProductDeals logo
Visit website

DirectProductDeals Reviews 

152
•
TrustScore 4 out of 5

4.2

Electronic cigarette store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 58 reviews, reviewers had a great experience with this company. Customers frequently share that the online shopping platform is exceptionally easy to navigate, offering a fantastic selection of affordable products. Consumers consistently point out that shipping is remarkably fast, ensuring that all packages arrive right on schedule without any unnecessary delays. Buyers really appreciate the constant good value and prompt dispatch, making everyday shopping much simpler and more convenient. However, some people mentioned receiving incomplete shipments with missing items or incorrect products inside their packages. A few reviewers also noted that their emails sent to customer service regarding these delivery problems went completely unanswered, leaving them frustrated.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, consistently praising the quick shipping and... See more

Order

Customers had positive experiences with order, praising the easy process, amazing prices, and fast delivery.... See more

Price

Reviewers express high satisfaction with the best prices on the market and amazing deals. Consumers... See more

Product

Clients share positive opinions on product quality, highlighting great items at excellent prices with fast... See more

Service

Customers consistently note positive experiences with service, highlighting great quality and prompt handling... See more

Reviews shaping this summary

Rated 5 out of 5 stars

buy in bulk suits me down to the ground! savea few quid here and there it all adds up! cheers DPD, but i would pay for the 24hour shipping as the free one takes quite a bit longer and im always runnin... See more

Rated 5 out of 5 stars

Have used Direct Product Deals for several months now. Always fast delivery and great selection of different flavours.

Rated 5 out of 5 stars

Great products at excellent prices, very fast turnaround around, had my order delivered the following day, love using this company

Rated 5 out of 5 stars

Always order through these guys, quick efficient and amazing prices. Highly recommend

Company details

  1. #110 of 121 best companies in Electronic cigarette store
  2. #105 of 118 best companies in Vaporiser shop

Written by the company

DirectProductDeals is your go-to online vape store for genuine and authentic disposable vapes, vape kits, vape pods, vape mods, and liquids. Earn loyalty points with every purchase. Enjoy free UK delivery and same-day dispatch on orders placed before 2 p.m.

Contact info

4.2

Great

TrustScore 4 out of 5

152 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(152)

60 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Smok Nova GT

Smok Nova GT
Best price by far, £18.99 I upgraded from the Nova 5 which I loved and this one is better, it uses the same coils, pods are different though but cheap enough to buy. It comes with 2 coils so you can use both to see which suits. Usb cable comes with it also. Only gripe is that it automatically sets the wattage to suit the coil, it often resets by itself when in use so I have to adjust it quite often, good battery life and charges fast. So good Iv bought 3. Well packaged and delivery as described and promptly too. 4* because of the auto wattage setting, but I can live with that as it does the job for me. No issues with Directproductdeals. 10% off new customers, delivery is free if you spend £10

30 May 2025
Rated 1 out of 5 stars

Not received delivery/poor customer service

Still not received order from the 30 Nov 24. Ignoring my multiple email chasers requesting an update. Can’t see any phone number on website to speak to some-one.

Still ghosting me, no contact from company. Trying now to get a refund. Avoid them at all costs. Feels like I have been scammed!

1 December 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look