DirectProductDeals Reviews 

152
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers had a great experience with this company. Customers frequently mention that the delivery service is exceptionally fast and reliable, ensuring all orders arrive promptly and in great condition. Buyers consistently appreciate the affordable prices, great product discounts, and the extremely user-friendly website that makes online shopping completely effortless and enjoyable. Some reviewers were not happy with missing items in their packages, wrong product variations, and the frustrating lack of email responses from support teams. Consumers also noted receiving faulty units, while pointing out that getting a proper refund or a timely resolution for these mistakes takes far too long.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery_service, highlighting quick turnaround times... See more

Order

Consumers find order to be positive, highlighting an easy ordering system with quick delivery and amazing... See more

Price

People report positive experiences with price, consistently highlighting the best market rates and great... See more

Product

Users describe ambiguous interactions with product, reflecting mixed experiences with their orders. Many... See more

Response time

Reviewers highlight deep frustration regarding response times, stating that they receive no replies to emails... See more

Reviews shaping this summary

Rated 5 out of 5 stars

buy in bulk suits me down to the ground! savea few quid here and there it all adds up! cheers DPD, but i would pay for the 24hour shipping as the free one takes quite a bit longer and im always runnin... See more

Rated 5 out of 5 stars

Have used Direct Product Deals for several months now. Always fast delivery and great selection of different flavours.

Rated 5 out of 5 stars

Great products at excellent prices, very fast turnaround around, had my order delivered the following day, love using this company

Rated 5 out of 5 stars

Always order through these guys, quick efficient and amazing prices. Highly recommend


Company details

  1. #110 of 121 best companies in Electronic cigarette store
  2. #105 of 118 best companies in Vaporiser shop

Written by the company

DirectProductDeals is your go-to online vape store for genuine and authentic disposable vapes, vape kits, vape pods, vape mods, and liquids. Earn loyalty points with every purchase. Enjoy free UK delivery and same-day dispatch on orders placed before 2 p.m.


Contact info

4.2

Great

TrustScore 4 out of 5

152 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.2

All reviews

(152)

58 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Avoid this company

Used this company via eBay to order some juices. Never had any issues and was a monthly customer since January 2024. This time round send the wrong juice out. Upon trying to communicate with them to deal with the matter they blocked me via the eBay platform from ordering again. Unprofessional. Avoid this company if you can to avoid any ignorance through their own negligence.

2 December 2024
Unprompted review
Rated 5 out of 5 stars

Good company

Good company, reliable and they actually sell genuine e liquids unlike some.They arrive sealed and boxed and in date. Very pleased with this company and will definitely use them again in the future

28 October 2024
Rated 5 out of 5 stars

Great company

Fast delivery good prices and quality products
Recommended to all my friends and now they all use them

29 October 2024
Rated 5 out of 5 stars

Glad i found this store

Bought from here a number of times now, always good products. Better deals than my previous vape store choice and always arrives on time too.. juat amazing 👏

4 September 2024
Rated 2 out of 5 stars

Received wrong vapes

Ordered 2 x cherry cola and received 2 x normal cola. Contacted customer services to see if I could send 1 back and swap it for what I ordered and heard nothing back.

12 August 2024

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