Found the service very good. Quick dispatch etc. Delivery charge somehow went double after i added 2nd item to cart even though they were sent together and weight wise they were extremely light. 2 pla... See more
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I needed a replacement door for a clients washing machine. After searching their website, I couldn't find what I needed. I emailed Direct Repair and after sending them a photo of the details of the... See more
Excellent service once my order was taken: parts delivered quickly and correctly in enormous box. No damage. Why 4* and not 5*: simply because I tried to order directly on the site,< (it ignored it (... See more
I was very glad that DirectRepair carry the Kenwood item i needed AND they deliver to Ireland (a bit costly but it was worth in my case). Delivery took somewhat longer then the advised 2 to 3 days w... See more
Company details
Written by the company
Direct Repair, de webshop voor alle onderdelen en accessoires voor huishoudelijke apparaten. Is uw koelkast, vaatwasser, wasmachine, droogkast, stofzuiger, koffiezet, mixer, boiler, .. kapot dan vindt U bij ons het geschikte onderdeel of het gepaste accessoire. Wij verdelen alle grote merken zoals AEG, Bosch, Braun, Electrolux, Indesit, Miele, Philips, Whirlpool,... maar ook voor minder courante merken kan u bij ons terecht! Bovendien bieden wij naast het volledige gamma originele witgoed onderdelen van de fabrikant ook goedkopere alternatieve onderdelen aan van een gelijkaardige kwaliteit. Vindt u uw onderdeel of accessoire niet? Neem dan gerust contact op met onze technische dienst op info@directrepair.be en wij helpen u graag verder!
Contact info
Rue du parc Industriel 32, 7822, Ghislenghien, Belgium
- +32 2 588 68 20
- info@directrepair.be
- directrepair.be
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Service was quick and efficient but…
Service was quick and efficient but unfortunately one of the products was broken when it arrived.
You do not supply to South Africa and…
You do not supply to South Africa and now that I have been told they want to refund me. That does not help me so what do I do now.

Reply from DirectRepair
Fast delivery
Fast delivery, so fast I product was already shipped although I wanted to cancel
Respect des engagements (pieces en…
Respect des engagements (pieces en stocks réellement en stock contrairement à certains autres sites). Livraison rapide, prix raisonnable.
Amazing Experience
Guys, you’re amazing. I gave my order in the evening from Turkey and the item was delivered next day in the afternoon. Incredibly fast. Thank you and happy new year.
To provide the service required in a timely fashion which is what happened.I was kept informed what was going on along the way.It was a good experience
It was a very good experience because I was kept informed of what was happened and the whereabouts of the product which I ordered and it was delivered in a timely fashion
Very quick delivery
Easy to order
Easy to order. The part was as described and worked. Delivered quickly. Could not be better. Excellent thankyou!
Information to customer was always good
Good product
Fast shipping & reasonable price.
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