DC Capital Reviews 

116
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely professional, polite, and supportive during stressful and difficult situations. People note that team members communicate clearly, answer every question thoroughly, and always handle personal property with great care and respect. Consumers also highlight the highly efficient drying and deep cleaning services, noting that workers arrive promptly and leave the workspace exceptionally tidy. Reviewers deeply appreciate the thorough organization, reassuring attitude, and prompt practical support provided when dealing with unexpected property damage. Clients feel they are in safe hands from the very first interaction until the completion of the work.

What people talk about most

Staff

Consumers find staff to be positive, highly organized, and exceptionally professional during difficult... See more

Service

Customers report extremely positive and professional experiences with the service provided during difficult... See more

Customer service

People report positive experiences with customer service, highlighting frequent communication and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a major leak from a burst mains pipe under our house. DCC have done a great job drying everything with fans and dehumidifiers. They have visited every week and kept us informed of progress. Hap... See more

Rated 5 out of 5 stars

During one of the most stressful moments I’ve had to deal with, their professionalism stood out from the very first interaction. They were patient, understanding, and incredibly organised, which took... See more

Company replied

Rated 5 out of 5 stars

They-yazen RK Adam and his team, Ahmed and Josef arrived this morning to cope with the after effects of a long term leak from a cold water pipe in the cloakroom. They did a first rate job cleaning u... See more

Company replied

Rated 5 out of 5 stars

We cannot praise Disaster Care highly enough. From start to finish, they were highly organised and professional. They kept us informed on what was happening every step of the way, worked tirelessly... See more


Company details

  1. Water damage restoration service
  2. Fire damage restoration service

Written by the company

Welcome to Disaster Care Capital, your trusted partner for all your property restoration needs. We specialise in professional restoration services for properties damaged by water, fire, storms, mould growth, black water, and sewage. With our expertise, we restore your property and its contents back to a pre-loss condition ensuring a swift recovery process. Founded in 2017, Disaster Care Capital was established with the goal of providing professional restoration services to both the insurance and private sectors. We have quickly earned a reputation for excellence in the industry, delivering reliable and high-quality restoration solutions. Our dedicated team of IICRC certified technicians brings over 20 years of experience to every project. With their extensive knowledge and skills, they have successfully handled numerous restoration projects both in the UK and Dubai ensuring efficient and effective outcomes. Our experienced and IICRC-certified team of technicians is equipped with the latest tools and equipment to handle restoration projects of any scale. No matter how big or small the damage, we have the knowledge and resources to address it effectively. Trust Disaster Care Capital to be your reliable partner in restoring your property to its pre-damage condition.


Contact info

4.8

Excellent

TrustScore 5 out of 5

116 reviews

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No recent history of asking for reviews

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4.8

All reviews

(116)

65 reviews in the last 12 months

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Rated 5 out of 5 stars

Efficient, Polite and Respectful Team

Rachid, Kareem and the team have done an excellent job of clearing all damaged items at our property. They are polite, very efficient, work in a tidy manor and a pleasure to deal with. With removing ceilings and floors, again they work extremely tidily considering it’s such a messy job. They are also very respectful of your property. Thank you ☺️

15 August 2025
Unprompted review
Rated 5 out of 5 stars

Great service from DCC

DCC colleagues Jared and Jo did a really good and thorough job clearing up our house after a big and nasty fire. As well as doing a brilliant job, they were both very friendly and incredibly helpful throughout the time they were at our house. Thanks for all your hard work.

14 August 2025
Unprompted review
Rated 5 out of 5 stars

Ali snd Kader’s kind and honest help!

Today Ali and Kader came to our rescue! How glad we were to see Ali,as he has been dealing with dropping our contents from restoration! Ali is extremely helpful, goes out of the to cater for our needs! Today Ali and Kader came to unpack our contents to go through each box for our satisfaction! They were storing each boxes without any complaints in the garage for our future use! Some of the stuff like books were stored in the study! We were so happy when the jobs were done! They also tidied the place, by taking all the cardboard boxes with them for recycling!
Dr K M Mishra

7 August 2025
Unprompted review
Rated 5 out of 5 stars

Service provided by contents Disaster Care Capital Ltd

From day 1 after the water leak damage, technicians came to rescue, carried their task very efficiently, removing all the items that were damaged, ripping of the drenched carpets, curtains making possible to restore things that could be restored for cleaning and better storage! The technicians came on time and performed the task effectively, very professionally! Kept detailed documentation of the things for future use! Well kept for future use,
Now we are in our house, all the contents - immaculately labelled, wet clothes properly washed and cleaned, all the textiles were kept in organised boxes, shirts, trousers, jackets etc , bedding stuff all (textiles) in excellent condition and order! I have admiration for the the type of work they perform! We are also happy and pleased with the members of Disaster Care-polite and always obliging and helpful! They have done a great job!
I am specifically thankful to Mr Ranveer Mann for managing his team efficiently!

16 January 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Hi, I would highly recommend the company. A very professional and detailed investigation was carried to identify the source of the water damage. The gentleman who attended our house was extremely good at his job.

1 April 2025
Unprompted review
Rated 5 out of 5 stars

Great, great workmen

Well what a lovely couple of guys (Kader and Jared). They were in my flat for two days after a kitchen leak. The guys were 100% helpful, caring, respectful and trustworthy all the time they were there. Nothing was too much trouble, even when I hadn’t completely done what I was supposed to have done!! If only all workmen were like these two guys, no one would have a problem. It was an absolute pleasure to have them in my flat and thank you Kader and Jarad very, very much. You were the nicest guys I have ever had the pleasure of opening my door to!

22 July 2025
Unprompted review
Rated 5 out of 5 stars

Efficient team great work

I needed my floor drying and sanitising and Disaster Care Capital were able to get me a survey and quote very quickly and more affordably than other companies. The process was super efficient, and the team were skilled and reassuring. Thank you especially to Samir and Dalia for all your help and great communication.

11 July 2025
Unprompted review
Rated 5 out of 5 stars

Great people

Great people, took my items, stored them, retrieved them, even removed the packaging for me.
Items returned back into my room of choice (ground floor flat with easy access both front and back)

30 June 2025
Unprompted review
Rated 5 out of 5 stars

company review

I found the companies representative, (Sam), extremely helpful, polite, and punctual.
He always explained what he was doing and respected my property.

25 June 2025
Unprompted review
Rated 5 out of 5 stars

Contents returned from storage

Our furniture and contents were duly redelivered to us on April 29.
We have unpacked in excess of 300 china and glass items. This has been a formidable task generating masses of crumpled paper and approaching 20 boxes.
We have been incredibly impressed by the standard which your Packers achieved and whilst we would not have expected there to be any breakages, nevertheless, we are absolutely delighted at the care which they took; and there were no breakages.
It was an absolutely superb job. Please pass on our appreciation to the people involved.

12 May 2025
Unprompted review
Rated 5 out of 5 stars

Following a Garage fire Disaster care…

Following a Garage fire Disaster care were appointed by our insurers. It was a pretty big job but Ali and his team were reliable and helpful throughout the clearance and itemising process. They left everything clean and tidy. Thanks

4 June 2025
Unprompted review
Rated 5 out of 5 stars

We had an amazing experience with this…

We had an amazing experience with this company! The customer service was top-notch. We were well informed of the date and time when they were due to come to our house to clear the debrie from our garden. The guys did an excellent job cleaning our patio and removing all the debrie from the garden. It was not an easy job. I would like to thank Ali, Bilal and Waile for there hard work and excellent customer service and they went over and beyond to clear and clean our garden. Thank you once again.

2 June 2025
Unprompted review
Rated 5 out of 5 stars

All the staff who have been in touch or…

All the staff who have been in touch or come to the house have been brilliant. Helpful, understanding , knowledgeable and kind when we were going through a crisis.
I can't remember all the names but Sam was here today and he was very efficient , pleasant and helpful.

30 May 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend Disaster Care Capital Ltd

I recently had the pleasure of working with Disaster Care Capital Ltd for flooding and damp remediation in my home, and I couldn't be more satisfied with their service. Ra’ed, Gazi, and the entire team demonstrated exceptional expertise and dedication throughout the entire process.

From the moment they arrived, it was clear that they were committed to resolving the issues with the utmost care. Their thorough attention to detail ensured that every aspect of the remediation was handled meticulously. They took the time to assess the damage comprehensively, and their systematic approach guaranteed that no part of the problem was overlooked.

Moreover, Ra’ed and Gazi were incredibly helpful and approachable. They patiently answered all my questions and provided valuable insights into the remediation process. Their professionalism and willingness to go above and beyond made a stressful situation much more manageable.

I highly recommend Disaster Care Capital Ltd to anyone in need of disaster recovery services. Their expertise, meticulousness, and helpfulness are truly commendable. Thank you, Ra’ed, Gazi, and the team, for your outstanding work and dedication.

20 February 2025
Unprompted review

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